China

<figure class="image image-style-align-left image_resized" style="width:100px;"><img src="/uploads/ckFinder/vova.png"></figure>Vova Post Logistics Service is a logistic service that will handle all shipments from Vova.com store. Vova.com - is an international Chinese e-commerce platform&nbsp; and online fashion store that sells women’s, men’s and kids’ clothing, electronics and home improvement products. VOVA post ships worldwide. Vova company originally registered in Hong Kong(HK) where their offices are located, but &nbsp;soon they have been exploring options to branch out into more areas as their success grows exponentially. Vоvа has соvеrеd mоrе thаn 200 соuntriеѕ аnd rеgiоnѕ, сlаiming tо “ѕuрроrt 20 mainstream languages аnd 35 mainstream currencies. Vova is very welcoming thе fасtоrу, mаnufасturеr, induѕtrу аnd trаdе integrated sellers.<h2>Vova Tracking</h2><figure class="image image-style-align-left image_resized" style="width:413px;"><img src="/uploads/ckFinder/VOVA-Post-tracking.png" alt="VOVA Post Tracking shipment result"></figure>Vova tracking service provides a comprehensive information about package delivery process. To track your Vova parcel, enter your Tracking Number &nbsp;above into the tracking tool and click “Find”.&nbsp;Sometimes, especially when your order shipped internationally, multiple courier companies could be involved in delivery process. On the tracking page, you will see all courier companies that was involved along with Vova Post (Logistics).The main area of tracking result shows history of delivery paths for current tracking number. From initial postal registration and until your package will be delivered to your house. Every postal office, customs and airports will register your parcel into the system before proceed to the next steps. Therefore, we can see all these events on Vova Post (Logistics) tracking result page.&nbsp;<h2>Vova Tracking Number</h2>Every order, when its ready to be shipped, receiving its tracking number. Tracking number is an unique shipment identifier which could be made of numbers or represent a combination of letters and numbers. No other symbols is allowed here. Some numbers have no explicit courier identifiers in it, for example: 1234567890 (USPS format). It makes difficult to properly identify the courier company and request tracking information. Fortunately, Vova Post Logistics Service using its own tracking number format.Vova Tracking number format: &gt; VO9999999999VA (14 characters, starts with VO) &gt; VO999999991ME &nbsp;(13 characters, starts with VO)<h2>Vova Order Number</h2>When you making a purchase on an online store, the set of products that was on your shopping cart receiving and Order Number. This order number mainly designed for online store internal usage. But knowing your order number still could be helpful. If you want to talk with customer service representative, it is very likely that they would ask you about your order number as a reference for your purchase. Can we track Vova shipment using order number? While some of couriers providing this type of service, Vova order number cannot be used for this purpose. Do not use Vova order number when looking for your parcel!Vova Order number format: &gt; 0499A9A9A99999999 (16 characters, starts with 04) &gt; 0499AAA9AA9A9999 &nbsp;(16 characters, starts with 04)<h2>Vova Post Logistics Services</h2>&gt; Vova Standard Shipping Service &gt; Vova Express Shipping Service<h3>Vova Standard Shipping Service</h3>The Standard Shipping is a most commonly used shipping service provided by Vova Logistics. It is absolutely free no matter where are you living in the world. Your parcel will be delivered somewhere between 15-53 days, depends on your location.• Free Shipping Worldwide via Standard Shipping available.<h3>Vova Express Shipping Service</h3>With Vova Post Express Shipping, your parcel will be delivered in 5-32 business days. While express shipping service could make your order a little bit more expensive, you still can use Vova Post promotions and get significant discount on your shipping cost.Hint: Order 4 or more items or follow promotion to get shipping discount for Vova Express Shipping.<h2>Vova Logistics Delivery Timeframe</h2><figure class="image image-full-layout-width"><img src="/uploads/Vova-Post-Logistics-shipping-timeframe.png" alt="vova shipping cost and timeframe"></figure>As it was mentioned earlier, it vary based on shipping service that you choose and your location. The most earliest &nbsp;delivery time could be as less as 5 business days if you choose Vova Post express shipping service, and up to 53 days for standard service especially you live somewhere on other side on the Earth. The example above shows estimated delivery time and price for US.• 5 - 32 business days (Vova Express Shipping Service) • 15 -53 business days (Vova Standard Shipping Service) &nbsp;<h2>Vova Post 6 Shipment Partnerships</h2>Just imaging how difficult it could be to ship thousands of orders in 200 different countries on a daily base. To ensure stable and timely deliveries, Vova Post outsource some delivery lines and organized a partnership with the most reliable couriers:• Yanwen Logistics • Chukou1 • SF-Express • SunYou (SyPost) • China Post • 4PX<h3> Vova Post - YW - AIR ECONOMY MAIL- Special Cargo</h3><figure class="image image_resized image-style-align-left" style="width:90px;"><img src="/uploads/carrierLogos/yanwen.svg"></figure>YW-AIR ECONOMY MAIL is a shipping method provided by Vova.com in partnership with <a href="https://instantparcels.com/couriers/yanwen">Yanwen Logistics</a> Company. You can easily track Yanwen tracking numbers at InstantParcels. If your parcel shipped internationally, Yanwen tracking number would work only till it reaches the destination country. Good news! Yanwen provide us with another tracking number, which will be made and used by local courier company in your country. To simplify so complex logistics solution, our service detect lats-mile tracking number for you and request &nbsp;further information from every courier company, that was and will be involved in delivery process. &nbsp;Yanwen Logistics tracking number example: UBxxxxxxxxxYP<h3>Vova Post - YW - Air ECONOMY MAIL</h3>This shipping method are also provided by <a href="https://instantparcels.com/couriers/yanwen">Yanwen Logistics</a>. Usually, orders sent via this service arrive faster because it is shipped by airplane. Tracking number examples: UBxxxxxxxxxYP, VO99999999999999999VA, LP99999999999999, PCLP9999999999999999999, AA9999999999YN<h3>Vova Post - CK1</h3><figure class="image image-style-align-left image_resized" style="width:80px;"><img src="/uploads/carrierLogos/chukou1-logistics.png"></figure>This is shipping method by Chinese company <a href="https://instantparcels.com/couriers/chukou1">Chukou1</a>, and can be tracked using our service. Tracking numbers look like EYX999999AUW999999, HBM999999AJID999999.<h3>Vova Post - SF eParcel</h3><figure class="image image-style-align-left image_resized" style="width:80px;"><img src="/uploads/carrierLogos/sf-express.svg"></figure>This is shipping method by Chinese company <a href="https://instantparcels.com/couriers/sfb2c">SF-Express</a>, and can be tracked using our service.<h3>Vova Post - SunYou</h3>This is shipping method by Chinese company <a href="https://instantparcels.com/couriers/sunyou">SunYou</a> (SyPost), and can be tracked using our service.<h3>Vova Post - 4PX</h3><figure class="image image-style-align-left image_resized" style="width:80px;"><img src="/uploads/carrierLogos/4px.svg"></figure>This is shipping method by VOVA.com in partnership with logistics company <a href="https://instantparcels.com/couriers/4px">4PX</a>, and can be tracked using our service.&nbsp;<h3>Vova Post - China Post</h3><figure class="image image-style-align-left image_resized" style="width:80px;"><img src="/uploads/carrierLogos/china-post-small-packet-logo.png"></figure>This is shipping method by VOVA.com in collaboration with Chinese state postal company <a href="https://instantparcels.com/couriers/china-post">China Post</a>, and can be tracked using our service. China Post tracking number example: BZ999999999CN, LM999999999CN&nbsp;<h3>Vova Post - China EMS ePacket</h3><figure class="image image-style-align-left image_resized" style="width:80px;"><img src="/uploads/carrierLogos/china-post-ems.svg"></figure>Compared to China Post, <a href="https://instantparcels.com/couriers/china-ems">China EMS ePacket</a> is relatively faster than China Post air mail as it is specifically designed for the cross border eCommerce. However, ePacket not available worldwide, it is only for South Korea, Malaysia, Singapore, Greece, USA, &nbsp;Russia and other 31 countries shipping from China. Compared to other courier service, ePacket has cheaper price and green customs clearance while faster delivery than China post air mail.&nbsp; China EMS ePacket tracking number example: BZ999999999CN, LM999999999CN&nbsp;

Items shipped via Vova Express shipping are completely delivered about 15 days, however, please be reminded that the delivery timeframe varies depending on the country of destination. You may check the estimated time of arrival on the product details page.

How long does a Vova Express delivery take?

The Vova Express Shipping fee varies from countries and item weight. Details are shown in shopping cart page.However, to maintain low shipping cost, you can get free or 30% discounted Vova Express Shipping if you buy 4 or more activity items.

How much is Vova Express shipping fee?

Vova indicates the earliest delivery time on the "Product Details" and shopping cart page. On the other hand, the shipping time in order details page shows the latest delivery date which also consider customs clearance and postal documentation as these procedures might have an effect with the shipping process.

Why delivery date in product details/cart page and order details are different?

VOVA Express is a program that offers you a faster shipping option. If you want to receive your product as soon as possible, this will be a good choice.However, if you have no requirements on the arrival time, you can change your logistics method on the cart page and choose Free Shipping via Standard Shipping as usual.

I don't want to use vova express, what should I do?

Please note that if buying the same type of goods gives you just 1 entry, no matter how many you buy. So we suggest that you choose 4 kinds of products that participate in the "Buy 4 Get Free" activity and it will be more Cost-effective.

Why I didn't get free shipping even if I bought 4 items?

The carrier is distributing your package now. Please wait in patience or check with local post offices or website in the destination country.Contact information and website of the local post office&nbsp;in some countries:<figure class="image"><img src="/uploads/ckeditor/1600122419672.png"></figure>

I haven't received my parcel but it shows "Delivered"

Buyer Protection guarantees items are shipped with valid tracking number and delivered to the shipping address within the estimated delivery date; otherwise, a full refund will be processed. This is one way of making Vova a safer platform for your shopping needs.

What is Vova's "Buyer Protection" program?

Most of our shipments are completed within 30 days, however, the shipping time varies depending on the item and country of destination. This is the reason why we are only able to provide an estimated delivery time frame on the "Item Details" page prior to placing the order.Once the item has been shipped, we will generate a tracking number and estimated delivery date which can be used to monitor the shipment. These information will be made available on the "Order History" of your account.

How long does Vova shipping take?

Orders typically are shipped within 3-5 days. If your order has a 'Package awaiting shipment' status, then the seller is already preparing it for shipment.

When will my Vova order be shipped?

There are a couple of ways you can reach out to Vova if you need something sorted out. You can email them on service@vova.com, contact them via Facebook, Twitter and Instagram pages using the handle @vovashop. &nbsp;Also, you can see the most common questions and answers on Vova Help Center: https://vovaservice.zendesk.com/hc/en-us/categories/360001325092-Shipping-Delivery

Vova Customer Service

Track Vova Post orders and shipments online, trace the full path of the order. Enter your Vova tracking number and get current status of the shipment instantly.

Vova Post Tracking

Vova Logistics

Vova Post Logistics Service is a postal service that will handle all shipments form Vova.com Store. Vova.com - is an international Chinese e-commerce platform  and online fashion store that sells women’s, men’s and kids’ clothing, electronics and home improvement products.

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Vova Logistics Shipping Time from China to Czechia

Vova Logistics