DHL Express Tracking

Yes, under certain conditions. We strongly advise you to make a record of your tracking number however, if you have the shipper's reference number, you can use our online Shipper’s Reference Tracking service at dhl.com.

This status provides an indication of the clearance processing from the destination

When you ship with DHL Express – you’re shipping with specialists in international shipping and courier delivery services! With our wide range of express parcel and package services, along with shipping and tracking solutions to fit your needs.

The most common tracking number format is 10 digits (e.g. 9999 9999 99). Some other less common formats may also exist.

DHL Express
10 digits numerical only; or starts with 000, JJD01, JJD00, JVGL or similar.
Examples: 1234567890 or JJD0099999999

DHL Parcel
Starts with 3S, JVGL or JJD.
Examples: 3SBCC000123456 or JVGL9999999999

DHL eCommerce
Typically starts with GM, LX, RX or up to five letters. The ID length might vary from 10 to 39 characters.

Examples: GM99999999999 or 999999999999999999

DHL Global Forwarding
7-digit numerical only.
Example: 1234567

Starts with 1 number, followed by 2 letters and 4 to 6 numbers.
Example: 1AB12345

Starts with 3 to 4 letters.
Example: ABC123456

Starts with 3-digit carrier code, followed by dash (-), followed by the 8-digit masterbill number.
Example: 123-12345678

DHL Freight
Order Code: starts with 2 to 3 letters, followed by dash (-), 2 to 3 letters, dash (-) and 7 numbers.
Example: ABC-DE-1234567

Starts with 4 numbers, followed by dash (-) and 5 numbers.
Example: 1234-12345

Numeric only with the length 9, 10 or 14.
Example: 123456789

The tracking number is assigned to your shipment by DHL, and is a 10 digit number. Shippers can found the number next to the word “Waybill” on electronically generated documents. On manual waybills, it can be found above the barcode.

Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. In general, once the shipment has reached our facility, a tracking event will appear.

• If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
• If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.

If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.

• Website: http://www.dhl.com/
• Email: