David Wang
-Updated on June 25, 2026
How do I return a parcel with International SEUR?
You can book a home or workplace collection, or drop the item at one of thousands of Pickup points. Geopost's Return my parcel portal supports paperless cross-border returns in 23 countries, using around 9,500 paperless drop-off locations. For marketplace orders, start the return in the store's account page so the correct SEUR label is generated.
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What is the maximum weight for an International SEUR parcel?
On the international courier service, no package may exceed 31.5 kg. The longest single side must be 175 cm or less, and the combined measurement of l
Read MoreWill I have to pay customs duties or taxes on an International SEUR parcel?
Possibly. For parcels imported into the EU, import VAT and sometimes customs duty apply depending on the value and contents. These charges are normall
Read MoreCan I collect my International SEUR parcel from a Pickup point or locker?
Yes. SEUR operates more than 1,400 Pickup points and around 2,000 lockers in Spain, with access to about 50,000 lockers across Europe through Geopost.
Read MoreWhat should I do if my International SEUR parcel is lost or damaged?
Make your claim in writing and act promptly: for delays, SEUR's general conditions require written reservations within 21 days of delivery, and claims
Read MoreHow do I track an International SEUR parcel?
Enter your International SEUR tracking number into the tracker on this page and select track. You will see every scan from origin pickup in Spain or P
Read MoreCan I track a Correos international parcel end to end?
Yes, but the journey often involves two postal operators. Correos handles the leg in Spain and hands the parcel to the destination country's postal se
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