You can track the packages delivered by UPS, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!
UPS Tracking
When it comes to dependable parcel delivery, UPS tracking is a cornerstone of the company’s global logistics network. United Parcel Service (UPS) offers comprehensive tracking solutions that provide real-time updates on package locations, helping customers stay informed and secure about their shipments. Whether you’re sending a document across town or shipping goods overseas, UPS tracking ensures you’re always in the loop.
Tips for Tracking UPS Packages
To get the most out of UPS tracking, follow these tips:
Use the official UPS website or mobile app for real-time updates.
Sign up for delivery alerts via email or SMS.
Track by reference number if you don't have a tracking ID.
Use the UPS My Choice® service to manage delivery times and locations.
Save your tracking number immediately after shipment to avoid misplacement.
How to Identify a UPS Tracking Number
UPS tracking numbers typically start with “1Z” followed by a 16-character alphanumeric code. These numbers are printed on your receipt and included in confirmation emails.
UPS Tracking Number Format
UPS tracking numbers can appear in several formats:
1Z9999W99999999999 – Most common format
T9999999999 – Used for UPS Freight shipments
999999999999 – Numerical-only format for UPS Mail Innovations
UPS Tracking Status Guide
Understanding UPS tracking statuses helps avoid confusion:
Label Created: Shipment details sent to UPS, not yet picked up.
In Transit: Package is moving through the UPS network.
Out for Delivery: Package is on the truck for final delivery.
Delivered: Package delivered successfully.
Exception: Delay or delivery issue (e.g., weather, incorrect address).
UPS Tracking Service
UPS offers a reliable tracking system across all service levels. Users can track shipments online, receive delivery alerts, view history, and access proof of delivery with signatures.
UPS Package Delivery Operations
11.5 million pick-up and delivery customers
5.5 billion packages delivered per year
572 owned, leased or chartered aircraft
More than 10,300 alternative fuel and advanced tech vehicles
495,000 employees
294.9 million online tracking requests daily
More than 220 nations and territories served
About 125,000 package cars, vans, tractors and motorcycles
More than 1,800 operating facilities
2003, formal name change to UPS (from United Parcel Service)
Summary Comparison Table
Service | Delivery Speed | Coverage | Ideal For | Tracking Support |
|---|---|---|---|---|
UPS Ground | 1–5 Business Days | U.S. | Cost-effective domestic | Full tracking |
UPS Next Day Air® | Next Day by 10:30 a.m. | U.S. | Urgent, time-sensitive | Full, real-time |
UPS Next Day Air Saver® | Next Day (PM) | U.S. | Lower-cost overnight | Full, end-of-day |
UPS 2nd Day Air® | 2 Business Days | U.S., PR | Moderate urgency | Full tracking |
UPS 3 Day Select® | 3 Business Days | U.S. (48 states) | Budget-friendly express | Full tracking |
UPS Worldwide Express® | 1–3 Business Days | Global | International priority | Global tracking |
UPS Worldwide Saver® | 1–3 Days (EOD) | Global | Affordable intl. express | Global tracking |
UPS SurePost® | 2–7 Business Days | U.S. | E-commerce, small parcels | Partial (USPS handoff) |
UPS Standard® | Based on distance | U.S., CA, MX | North American shipping | Full tracking |
UPS Small Package | Varies | Global | Light e-commerce shipments | Full tracking |
UPS Mail Innovations® | 3–7 Days | U.S. | Bulk, lightweight mail | UPS + USPS tracking |
UPS Mail Innovations Expedited® | 2–5 Days | U.S. | Faster business mail | UPS + USPS tracking |
UPS Freight | Custom (LTL/FTL) | NA | Heavy/palletized goods | PRO-based tracking |
UPS Overnight | Next Day AM–EOD | U.S. | Urgent, flexible tiered | Real-time and proof of delivery |
UPS International Tracking
Track international parcels seamlessly, with customs status and delivery updates across borders via a single tracking number.
UPS Registered and Unregistered Mail Tracking
Registered Mail: Full tracking, delivery confirmation, and secure handling.
Unregistered Mail: May include partial tracking up to dispatch from origin country.
Benefits of Using UPS
Extensive delivery network
Reliable time-definite services
Flexible options for businesses and individuals
Real-time tracking and proactive alerts
Strong integration with online selling platforms
UPS and Integration with E-commerce Platforms
UPS integrates with Shopify, WooCommerce, Amazon, eBay, and more. Merchants can automate label creation, get real-time rates, and offer tracking details directly to customers.
Delayed or Lost Shipments
Monitor for “Exception” statuses
Wait 24 hours after missed delivery date to report
File a claim through UPS online support center
UPS Delivery Time Estimates
Service | Delivery Timeframe |
|---|---|
UPS Ground | 1–5 Business Days |
UPS Next Day Air® | Next Day by 10:30 a.m. |
UPS Next Day Air Saver® | Next Day by 3:00–4:30 p.m. |
UPS 2nd Day Air® | Within 2 Business Days |
UPS 3 Day Select® | Within 3 Business Days |
UPS Worldwide Express® | 1–3 Business Days (intl.) |
UPS Worldwide Saver® | 1–3 Business Days (EOD intl.) |
UPS SurePost® | 2–7 Business Days |
UPS Standard® | Based on location |
UPS Loyalty Programs (UPS My Choice® Rewards)
UPS My Choice® gives users control over delivery preferences with features like rescheduling, rerouting, and real-time alerts. Premium tiers offer confirmed delivery windows and rewards.
Returns Management with UPS
UPS simplifies returns through:
Prepaid and print-at-home labels
Custom return portals for e-commerce brands
Drop-off and pickup options
All returns come with complete tracking visibility.
How to Contact UPS Tracking Support
Phone: 1-800-742-5877
Web: UPS Help & Support
Chat: Available via UPS.com
UPS My Choice®: Online tools and support features
Company Overview and History
Founded in 1907 in Seattle, United Parcel Service (UPS) is now one of the world's largest and most trusted logistics companies. With a global network that spans over 220 countries and territories, UPS delivers more than 20 million packages daily. Its legacy of innovation, reliability, and customer service has made UPS a cornerstone of international shipping.
UPS Shipping Services
- UPS Ground Tracking
- UPS Next Day Air Saver®
- UPS Next Day Air® Tracking
- UPS 2nd Day Air®
- UPS 3 Day Select®
- UPS Standard®
- UPS SurePost®
- UPS Small Package
- UPS Mail Innovations®
- UPS Mail Innovations® Expedited
- UPS Freight
- UPS Overnight (UPS Next Day Air Saver®, Early, and Standard) Tracking
- UPS Worldwide Saver®
- UPS Worldwide Express® Tracking
- UPS CampusShip®
UPS Ground Tracking
UPS Ground is a cost-effective delivery option within the U.S., usually delivered in 1–5 business days.
Features: Day-definite delivery, nationwide coverage
Benefits: Affordable, insured, real-time tracking
Tracking: Full visibility via tracking number
UPS Next Day Air Saver®
UPS Next Day Air Saver® offers next-business-day delivery by end of day, providing a cost-effective alternative to regular Next Day Air services.
Key Features:
Guaranteed delivery by 3:00 p.m. or 4:30 p.m. to commercial destinations
Residential deliveries by end of day
Available across all 50 U.S. states and Puerto Rico
Benefits:
Budget-friendly option for overnight shipments
Maintains the urgency of next-day delivery at a lower cost
Suitable for business documents and consumer shipments
Tracking Details:
Real-time tracking updates, signature confirmation, and estimated delivery windows
UPS Next Day Air® Tracking
Fast overnight shipping for urgent items.
Features: Delivery by 10:30 a.m.–EOD
Benefits: Ideal for time-sensitive shipments
Tracking: Live updates and proof of receipt
UPS 2nd Day Air®
Delivery within two business days.
Features: Available to all 50 states and Puerto Rico
Benefits: Balanced speed and cost
Tracking: Full tracking throughout transit
UPS 3 Day Select®
Delivery in three business days across the continental U.S.
Features: Reliable non-urgent delivery
Benefits: Budget-friendly faster-than-ground option
Tracking: Full tracking from origin to delivery
UPS Standard®
UPS Standard® is a cost-effective ground shipping service for shipments between the U.S. and Canada or Mexico.
Key Features:
Cross-border delivery between North America countries
Ground-based transport with reliable timing
Day-definite delivery based on destination
Benefits:
Economical solution for non-urgent international deliveries
Customs clearance included
Suitable for business-to-consumer and B2B logistics
Tracking Details:
End-to-end tracking with delivery confirmations via UPS tracking tools
UPS SurePost®
UPS SurePost® is an economy, residential, ground service.
This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service (USPS).
Features: For packages under 10 lbs
Benefits: Budget shipping for light goods
Tracking: Tracking until USPS handoff
UPS Small Package
UPS Small Package services cater to low-weight parcels for domestic and international delivery.
Key Features:
Supports lightweight and compact shipments
Various delivery speed options
Available for both businesses and individuals
Benefits:
Ideal for e-commerce and personal parcels
Lower shipping costs for small items
Simplified pickup and drop-off options
Tracking Details:
Full tracking visibility with estimated delivery and proof of delivery
UPS Mail Innovations®
UPS Mail Innovations® is a hybrid service that partners with USPS for final-mile delivery, combining UPS logistics and postal reach.
Key Features:
UPS transports the item partway, USPS completes final delivery
Used for high-volume business mail (under 1 lb)
Available across the U.S.
Benefits:
Ideal for bulk mailing and catalog delivery
Cost-effective with wide geographic coverage
USPS handles the last-mile, reaching every mailbox
Tracking Details:
Tracking available until USPS final scan and delivery confirmation
UPS Mail Innovations® Expedited
UPS Mail Innovations® Expedited offers faster processing and delivery than the standard Mail Innovations service.
Key Features:
Expedited entry into the USPS system
Prioritized handling for faster delivery
Available for lightweight business mail and small parcels
Benefits:
Speeds up delivery while maintaining affordability
Improves customer experience with better delivery timeframes
Tracking Details:
Delivery tracking through both UPS and USPS checkpoints
UPS Freight
UPS Freight is designed for palletized goods, large shipments, and business-to-business freight transport.
Key Features:
LTL (Less-Than-Truckload) and FTL (Full Truckload) options
Available across North America
Accessorial services (liftgate, residential delivery, inside pickup)
Benefits:
Reliable for commercial logistics and distribution
Customizable for specific freight handling needs
Competitive pricing for heavy goods
Tracking Details:
PRO number-based tracking with milestone visibility across logistics chain
UPS Overnight (UPS Next Day Air Saver®, Early, and Standard) Tracking
UPS Overnight encompasses various next-day options, including early AM and end-of-day delivery.
Key Features:
Delivery by 8:00 a.m. (Early), 10:30 a.m. (Standard), or by end-of-day (Saver)
Available across the U.S.
Guaranteed delivery timeframes
Benefits:
Perfect for urgent business documents or last-minute packages
Multiple pricing tiers depending on delivery speed and time sensitivity
Broad availability in metro and suburban areas
Tracking Details:
Live tracking, signature confirmation, and on-time delivery guarantees
UPS Worldwide Saver®
UPS Worldwide Saver® is an expedited international service that delivers packages by the end of the next business day in major destinations worldwide.
Key Features:
Delivery by end of next business day to many locations
Available to over 220 countries and territories
Includes customs clearance and door-to-door service
Benefits:
Excellent balance of speed and affordability for international shipping
Ideal for time-sensitive documents and goods
Lower cost than Worldwide Express Early®
Tracking Details:
Comprehensive tracking from origin to final delivery, including customs milestones
UPS Worldwide Express® Tracking
Premium international shipping with customs handling.
Features: Delivery in 1–3 days to 220+ countries
Benefits: Fast and secure international delivery
Tracking: End-to-end international tracking
UPS CampusShip®
UPS CampusShip® It's an easy but powerful online solution for businesses with shipping orders originating throughout the building and across multiple campuses.
UPS Common Questions:
Yes, you can rent a mailbox at The UPS Store of your choice and use the street address there to receive mail or packages of any type. It's like having a PO Box that's not at the Post Office. Downside to that is you don't have 24/7 access. You can only receive you items when the store itself is open
About 5 minutes after someone (or some thing) at UPS scanned it for the first time. Generally by 9pm (Local Time where it was shipped from) it should have been scanned by UPS.
If the package is being shipped by one of the Mega-Online Sellers/Shippers it can be deposited at any point 24x7 into the UPS System in some locations. (It could also have a UPS tracking number by moved by the shipper, via 3rd party transportation, and deposited into the UPS system near the delivery point,
- call 1 (800) 742-5877 - speak with customer service for tracking update.
- ask neighbors
- wait 24 hours after the expected delivery date and tim to file a claim
- Start a claim with UPS here
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
UPS contact information:- Website: http://www.ups.com/
- Phone: 1 800 742 5877