My South African Post Office tracking is not updating. What should I do?

A number that has not changed for several days is usually still in transit, because scans happen at handover points rather than continuously. International items often pause at "dispatched from outward office of exchange" or "held at customs" while they move between countries or wait for SARS clearance. Confirm you entered the full code including the "ZA" suffix, allow extra time given SAPO's ongoing restructuring, and contact the originating Post Office if a domestic item has not moved for over a week or an international one for two to three weeks.