AliExpress Tracking

The status “Departed from country of origin” means your package has left the sender’s country (usually China for Aliexpress orders) and is now in international transit. This is a normal stage in the shipping process, and it often lasts longer than other tracking phases.

Here’s what this status usually means:

1. The parcel is en route between countries.
After leaving the origin country, the shipment travels by air or sea to the destination. During this time, no tracking updates may appear for several days.

2. The package is waiting for customs clearance in your country.
Some carriers update the tracking only after the parcel is scanned by customs or the local postal service.

3. Low-cost shipping methods have fewer scans.
Economy services like Cainiao Super Economy or untracked China Post may not show any updates until the item reaches the local network.

4. Extra delays during peak seasons.
11.11 sales, Black Friday, Christmas, or Chinese New Year often slow down processing times.

How long can it stay in this status?
Typically 5–15 days, but delays of 2–4 weeks are still normal for economy shipping.

If the status doesn’t change after an unusually long time, you can check for a secondary local tracking number or contact the seller for clarification.

It’s normal for an Aliexpress tracking number to change during shipment. This happens because your package may be handled by multiple logistics companies as it moves from China to your destination. Common reasons include:

1. The parcel was handed off to a new carrier.
Aliexpress shipments often start with a Chinese logistics provider (Cainiao, China Post, YunExpress, SunYou, 4PX).
When the parcel reaches your country, a local postal service (USPS, Royal Mail, Canada Post, La Poste, etc.) may assign a new domestic tracking number.

2. The original number was only valid inside China.
Export tracking numbers are often used only until the package leaves China.
Once it arrives at the destination country, a new tracking number replaces it.

3. Economy shipping methods use multiple internal numbers.
Cainiao Super Economy or consolidated shipping routes may generate several internal IDs before one becomes the final, trackable number.

4. Relabeling at sorting centers.
Large logistics hubs sometimes re-label parcels to optimize routing, resulting in a new code.

5. Combined shipments receive a new master tracking number.
If you ordered multiple items from the same seller, they may be packed together, and a new tracking number may be assigned.

In most cases, both tracking numbers refer to the same package—but only the newest number will show the final delivery updates.

Yes, you can track Cainiao packages. Cainiao is the logistics network used by Aliexpress, and most of its shipping services include at least basic tracking. However, the level of tracking depends on the shipping method:

1. Cainiao Standard Shipping
Provides full end-to-end tracking, including export, international transit, and final delivery updates through the local postal service.

2. Cainiao Super Economy / Super Economy Global
These low-cost methods offer limited tracking. You may only see a few updates such as:

• “Accepted by carrier”

• “Departed country of origin”

• “Arrived at destination country”

Final delivery scans are not always available.

3. Cainiao Saver Shipping
Provides more tracking than Super Economy but fewer details than Standard Shipping.

4. Tracking after handover
Once the parcel arrives in your country, it may switch to a domestic carrier (USPS, Royal Mail, La Poste, etc.). A new local tracking number may appear at that stage.

In short: Cainiao packages are trackable, but the detail level varies based on the service used.

It’s possible for an Aliexpress order to display “Delivered” even if you have not received the package. This usually happens due to one of the following reasons:

1. The package was delivered to a mailbox or parcel locker.
Small parcels are often placed directly into your mailbox or delivered to a local pickup point without door delivery.

2. It was delivered to a neighbor or building office.
In apartments or shared buildings, carriers sometimes leave packages with reception, security desks, or neighbors.

3. The carrier scanned the package early.
Occasionally, a courier marks a parcel as "Delivered" before completing the actual delivery, especially during busy periods.

4. The package was delivered to the wrong address.
Misrouting or an incorrect label can lead to delivery at a nearby address.

5. The local tracking number differs from the original one.
If your parcel received a new domestic tracking number, the original number may show “Delivered” even though the new one is still in transit.

What to do:

• Check your mailbox, porch, neighbors, or building office

• Verify the address on the Aliexpress order

• Track the parcel using any secondary tracking numbers

• Contact the carrier to confirm where it was delivered

You can track your Aliexpress order using several methods, depending on the shipping carrier and stage of delivery:

1. Track through Aliexpress Order Details
Go to My Orders → select the product → view Logistics Information.
You’ll see the tracking number, carrier, and latest updates.

2. Track using the Aliexpress mobile app
Open the app → Account → My Orders → choose the item → scroll to Tracking.
The app often displays updates faster than the website.

3. Track on the carrier’s website
Once you have the tracking number, you can check it on the official website of the carrier handling your shipment (Cainiao, China Post, YunExpress, 4PX, SunYou, etc.).

4. Track after export or handover
For international shipments, tracking may only update once the package leaves China or is scanned by the local postal service in your country.

If tracking does not appear immediately, allow 24–72 hours after the seller ships the item for the carrier to register the package.

The tracking number for an AliExpress purchase appears once the seller marks the order shipped and uploads the carrier reference. You can find it in several places:

1. In your AliExpress account
Go to My Orders, open the order, and look in Order Details under the Logistics or Track section. The carrier name and tracking number are listed there.

2. In the AliExpress mobile app
Open Orders, select the item, and tap Track or Logistics to see the number and the latest scan. The app often updates a little faster than the website.

3. In seller messages or shipment notifications
Some sellers send the tracking number by in-app message or email when the parcel is dispatched, even before it appears in the order details.

Remember that the AliExpress order number is not a tracking number. The order number identifies your purchase in your account but returns no carrier scans, so use the code shown in the Logistics or Order Details view.

An Aliexpress tracking number may not work for several reasons, most of which are normal and temporary. Common causes include:

1. The carrier has not scanned the package yet
After the seller creates a shipping label, it may take 24–72 hours (or longer during peak seasons) for the carrier to scan and activate the tracking number.

2. The tracking number was uploaded before the parcel was handed over
Some sellers mark orders as shipped early, even though the package has not yet reached the logistics provider.

3. The shipping method does not support full tracking
Economy services like Cainiao Super Economy, Yanwen Economic Air Mail, or unregistered China Post often show limited or no tracking updates.

4. System delays on Aliexpress or the carrier’s side
Tracking data may lag behind the actual movement, especially during holidays, sales events, or high-volume periods.

5. The number is only trackable after export
Many Aliexpress tracking numbers begin showing updates only once the package leaves China and is scanned in the destination country.

6. The wrong carrier website is being used
Some numbers only work on specific carriers (Cainiao, SunYou, 4PX, YunExpress, etc.). Using the wrong site may show “not found.”

If the tracking number still does not work after several days, contact the seller or check for a secondary tracking number that may appear later in transit.

In most cases, you cannot track an Aliexpress order without a tracking number, because carriers require a valid tracking ID to display shipment updates. However, you still have a few ways to check the status of your order:

1. Check the order status on Aliexpress
In your order details, you can see whether the item is marked as:

• Awaiting shipment

• Shipped

• Delivered

This gives a general idea of where your order stands.

2. Contact the seller
The package may already have a tracking number, but the seller has not uploaded it yet. They can provide it manually upon request.

3. Check shipping confirmation emails
Some sellers include the tracking number in the “Your order has shipped” email even if it isn’t visible on Aliexpress.

4. Economy shipping may not include tracking
Methods like Cainiao Super Economy or unregistered China Post do not always provide full tracking. In these cases, you can only rely on the estimated delivery window.

If the estimated delivery date passes without updates, you can open a dispute for an undelivered item.

When your Aliexpress order shows “Shipped” but no tracking information appears, it usually means the parcel has been processed by the seller but has not yet been fully registered in the carrier’s tracking system. The most common reasons include:

1. The seller created a shipping label but the carrier hasn’t scanned the package yet.
Tracking will only activate after the first physical scan at the logistics facility. This can take 24–72 hours, sometimes longer during busy seasons.

2. The tracking number was uploaded late.
Some sellers mark orders as shipped immediately but add the tracking number later, once the parcel enters the logistics network.

3. The shipping method does not include full tracking.
Economy services like Cainiao Super Economy, Cainiao Saver, or unregistered China Post often show limited or no tracking events.

4. The tracking only works once the package leaves China.
Many Aliexpress shipments only start updating after export clearance and arrival at the destination country.

5. System delays on Aliexpress or the carrier side.
Tracking data may lag behind real-world movement, especially during holidays or sales events (11.11, Black Friday, Chinese New Year).

In most cases, tracking appears automatically within a few days. If no information shows after several days, you may contact the seller to verify that the package has been handed to the carrier.

Aliexpress tracking numbers come in many different formats because sellers use multiple carriers and shipping methods. The most common Aliexpress tracking number styles include:

1. Universal postal formats (China Post, Singapore Post, etc.)

• RR123456789CN

• LP123456789CN

• LV123456789CN

• RE987654321SG

2. Courier formats (YunExpress, SunYou, 4PX, etc.)

• YT1234567890123456 (YunExpress)

• SY123456789012345 (SunYou)

• PP123456789CN (4PX)

3. Cainiao formats

• LP00412345678901

• AA123456789BB

4. Aliexpress-specific formats
Some cheap or economy shipments use internal codes that become trackable only after export.

In short:
Aliexpress tracking numbers may contain letters + numbers, vary in length, and often end with a country code (CN, SG, HK). Different formats reflect different carriers and logistics routes.

Aliexpress works with a wide range of logistics providers, both inside and outside China. Because sellers choose their own shipping methods, your order may pass through several carriers during its journey. The most common carriers used by Aliexpress include:

China & Asia (Origin Carriers)

• Cainiao (Standard, Saver, Super Economy)

• China Post (Registered & Unregistered Mail)

• Singapore Post

• YunExpress

• 4PX Express

• SunYou (SY Express)

• Hong Kong Post

• EMS China

International Consolidators & Cross-Border Logistics

• Cainiao Global

• SpeedPAK (Orange Connex)

• CJPacket

• UBI Smart Parcel

Destination Country Carriers (Final Delivery)

• United States: USPS, UPS Mail Innovations, DHL eCommerce

• United Kingdom: Royal Mail, Evri (Hermes), Yodel

• Europe: DHL, GLS, DPD, PostNL, La Poste/Colissimo

• Canada: Canada Post

• Australia: Australia Post

Why so many carriers?
Aliexpress orders often travel through multiple logistics stages—origin processing, export, international transport, customs, and local delivery—so tracking information may appear across different carrier systems at different times.

Yes. Aliexpress Global Shipping Program (GSP) orders can be tracked, but they typically use two different tracking numbers during the journey:

1. The first tracking number
Used while the package travels within China and reaches the export hub.
This number is usually associated with Cainiao, China Post, or another local logistics provider.

2. The second tracking number
Assigned when the parcel enters your destination country and is handed over to the local carrier (such as USPS, Royal Mail, Canada Post, La Poste, etc.).
This second code is what shows the final delivery updates.

Important:
Because two carriers are involved, the tracking information may appear in different systems at different times. It’s normal for the original number to stop updating once the package leaves China.

It’s common for an Aliexpress tracking number to change while the package is in transit, especially for international shipments. This usually happens because multiple logistics companies handle different stages of the delivery.

1. The package was transferred to a new carrier.
Aliexpress shipments often move from a Chinese logistics provider (Cainiao, China Post, SunYou, YunExpress, 4PX) to a local carrier in your country. When this handoff happens, a new domestic tracking number may be created.

2. The original tracking number was only valid in the origin country.
Export tracking numbers are often used only within China. Once the parcel reaches the destination country, the local carrier assigns a new code for final delivery.

3. Economy shipping services use several internal numbers.
Budget methods like Cainiao Super Economy or Saver Shipping sometimes generate multiple internal IDs before the final public tracking number appears.

4. Consolidation and sorting relabeling.
When parcels arrive at large sorting hubs, they may be relabeled to improve routing efficiency, resulting in a new tracking number.

5. Combined shipping orders receive updated identifiers.
If a seller combines multiple items into one package, the shipment may be assigned a new master tracking number during consolidation.

In most cases, both numbers are valid, but only the most recent one will show the final delivery updates.

AliExpress purchases are covered by a Buyer Protection period, which is commonly set at 90 days and gives you time to act if a parcel does not arrive or does not match the description. To request a return or refund:

1. Open the order
Go to My Orders, select the item, and choose Returns/refunds (or Open dispute if the item has not arrived).

2. Choose the reason
Select whether the item is defective, incorrect, not as described, or has not been delivered, and add photos or details as evidence.

3. Return the item if required
For a return, the seller may provide a prepaid label or you may need to pay return shipping, depending on the reason and the seller's policy. Always keep the return tracking number.

You generally have 15 days after confirming receipt to request a return or refund. If you and the seller cannot agree, you can escalate the dispute to AliExpress, which reviews the evidence and decides. Once a refund is approved, it returns to your original payment method, usually within a few business days.

Delivery time on AliExpress depends mainly on the shipping method, the destination, and customs, so the windows are wide:

• AliExpress Standard Shipping (the common default): about 15 to 45 business days.

• AliExpress Premium Shipping: about 7 to 15 days.

• YunExpress and 4PX express lines: roughly 7 to 15 business days to major destinations.

• AliExpress Choice (curated, Cainiao-backed): faster and more consistent, reaching parts of Europe in around 5 days.

• Express couriers (DHL, FedEx, EMS): often 3 to 10 business days, at higher cost.

• Economy methods like Cainiao Super Economy: 30 to 60 days with limited or no tracking.

Customs processing, peak sales periods such as the 11.11 Global Shopping Festival, and Chinese New Year can all add time.