David Wang
-Updated on June 26, 2026
What does "awaiting customs clearance" mean on Pony Express tracking?
"Awaiting customs clearance" means an international parcel is held at a customs facility pending inspection by the destination country's authorities. Duties or taxes may be assessed before the item is released. The wait depends on the volume at the facility and whether the customs declaration was complete; inaccurate or missing paperwork is the most common cause of delay.
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