David Wang
-Updated on June 24, 2026
What does "held by customs" mean for a Bangladesh EMS item?
It means the destination country's customs authority is inspecting the item and assessing any duty or tax before release. This is a normal processing step, not a sign the parcel is lost. If duty is owed, the recipient is usually contacted to pay it; once cleared, the status moves to customs cleared and then out for delivery.
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