David Wang
-Updated on June 26, 2026
What is Parcel Connect and how do I collect my parcel?
Parcel Connect is Aramex Australia's network of partner retail agents used as collection points. If a signature is required or no one is home, the courier leaves a calling card and redirects the parcel to the nearest Parcel Connect agent, then notifies you by SMS or email. To collect, bring the calling card and photo identification that matches the delivery name. Parcels are held for a limited time before being returned to sender, so collect promptly.
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