David Wang
-Updated on June 26, 2026
What is the difference between the order number and the DB Schenker tracking number?
The order number is issued by the store where you bought the goods and identifies your purchase. The DB Schenker tracking number (STT, air waybill, or bill of lading) is issued by the carrier and is what the tracker reads. Entering the retailer's order number instead of the carrier reference is a common reason tracking returns "no information found."