David Wang
-Updated on June 26, 2026
What should I do if my LibanPost parcel is lost or damaged?
Keep your posting receipt with the S10 number, because it is required to open an inquiry. The sender usually starts the claim at the post office of posting or through customer service. For international EMS, LibanPost traces the item with the destination operator under the UPU and EMS framework. For damage claims, keep the packaging and contents until the case is resolved, as an inspection may be needed.
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