David Wang
-Updated on June 24, 2026
Will I have to pay customs or VAT on a Swiss Post shipment?
Items entering Switzerland may be subject to customs clearance, VAT, and duties depending on their value and contents. Any charges usually have to be paid before the item is released for delivery, which is also a common reason for a temporary hold in tracking.
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How do I contact Swiss Post about a shipment?
You can use the help and contact pages on the Swiss Post website, call customer service on 0848 888 888, or visit your local post office or agency.
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