David Wang
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Updated on June 26, 2026

My Fastway parcel says 'address unclear' or was returned to the depot. What do I do?

This status means the courier could not complete delivery because the address was incomplete or unclear, so the parcel went back to the depot for new instructions. Contact your local Aramex depot directly with the correct, complete delivery address to arrange redelivery. Acting quickly helps, because parcels held at the depot are eventually returned to sender if they cannot be delivered.