David Wang
-Updated on June 25, 2026
What should I do if my Georgia Post parcel is lost or damaged?
Registered, parcel, and EMS items can be the subject of a formal enquiry because they are tracked with a signature on delivery. Keep the tracking number, the posting receipt, and photos of any damage. The sender raises a claim for outbound mail, while for an inbound purchase you contact the seller or marketplace first and Georgian Post in parallel.
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