David Wang
-Updated on June 26, 2026
What should I do if my Romania Post parcel is lost or damaged?
The sender files the claim because the sender holds the postal contract. Keep the acceptance receipt with the S10 number and any photos of damage, then submit a complaint through Poșta Română customer support. For international parcels, the inquiry may be routed through the origin post under UPU rules, so a buyer abroad should ask the seller to start the claim.
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