David Wang
-Updated on June 25, 2026
What weight can Ecom Express handle?
Ecom Express handles standard e-commerce parcels through its Ecom Express Service (EXS), and bulky or mid-weight goods up to roughly 30 kg through Ecom Ground Service (EGS), its surface solution for heavier items. The service used affects transit time, with ground shipments generally taking longer than express parcels.
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Your Ecom Express AWB number is sent by the seller, not by Ecom Express directly. Look in your shipping confirmation email or SMS, on the parcel's shi
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Enter your 10-digit Ecom Express AWB number into the tracker on this page, or use the tracking tool on the official Ecom Express website. You will see
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An Ecom Express tracking number is the Air Waybill (AWB), a 10-digit numeric code with no letters, for example 9906657212. Numbers are commonly seen s
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Standard Ecom Express delivery usually completes within 24 to 72 hours depending on distance and pin code. The Express Plus service, introduced in Dec
Read MoreMy Ecom Express tracking is not updating. What should I do?
Scans are recorded at handover points, so an In-Transit parcel can go quiet for a day or two and still be moving. Give it 24 to 48 hours and refresh.
Read MoreIs there any limitations on the goods that I can send via J&T Express regarding weight and dimensions?
Yes, J&T Express only accept up to 50 kilograms maximum on the weight of the package. For express shipments, items with length of more than 1.5 meters
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