David Wang
-Updated on June 25, 2026
Why does my CDEK parcel say 'Returned'?
A returned status means the parcel is going back to the sender. Common reasons are an incorrect or incomplete address, repeated failed delivery attempts, an uncollected parcel left past the holding period (usually about 15 days), or a customs clearance refusal. Contact the seller or CDEK to arrange a reshipment or refund.
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