Why is my Japan Post tracking not updating?

Tracking most often pauses after the parcel leaves Japan and before the destination country scans it, which can take several days. Check the local carrier's tracking in the destination country as well.

What does a Japan Post tracking number look like?

International Japan Post numbers are 13 characters: two letters, nine digits, and two more letters ending in JP, for example EE123456789JP. Domestic Y

What does "Posting/Collection" mean in Japan Post tracking?

It means the item has been accepted at a Japan Post counter and registered in the network. It is the first scan in the EMS journey.

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