DPD France Tracking
DPD France tracking follows a parcel across a road network that handles more than 300,000 parcels a day through around 60 depots and sorting hubs across France (DPD France / Geopost, 2024). To track a shipment, paste the DPD France tracking number into the tracker on this page and check the live status, the scheduled Predict time slot, or the Pickup point where the parcel is waiting. The same number, sometimes labelled a numéro de colis (parcel number) or shown on a delivery notice (avis de passage), works for home deliveries, Pickup ParcelShop drops, and cross-border DPD Classic shipments.
DPD France Tracking Number Format
A DPD France tracking number is a 14-digit numeric parcel reference, the code DPD assigns to a shipment when the label is printed (DPD France, 2024). It is purely numeric on most parcels, though some references carry a trailing letter such as "P" (for example 05228928457282P). Sources list the working range as roughly 12 to 14 digits, but the standard French parcel number that resolves on the DPD France portal is 14 digits.
This parcel number is not the same thing as an order or invoice reference. A retailer's order ID (the code in a shop confirmation email) is added by the sender and is not, on its own, a DPD tracking code. DPD also issues a delivery-notice number (numéro d'avis de passage) left when a courier cannot deliver, and a short code sent by SMS or email through the Predict service. Any of the three can start a lookup, but the 14-digit parcel number is the primary identifier.
Where to Find DPD France Tracking Number
The DPD France parcel number is issued by the sender, so it appears wherever the sender passes shipment details to the recipient. It is most often delivered by email or SMS rather than printed for the recipient.
- The shipping confirmation email or SMS from the online shop that sent the parcel.
- The order or order-history page in the retailer's account, next to the shipment.
- The DPD Predict notification (email or SMS) that announces the delivery day and time slot.
- The delivery notice (avis de passage) left at the door after a missed delivery.
- The parcel label itself, if the sender keeps or shares a copy of it.
Recipients who bought from an online store but have no number should ask the seller, since DPD assigns the number to the sender's account rather than emailing the buyer directly. Keep the order ID and the parcel number separate: the order ID identifies the purchase, the 14-digit parcel number tracks the shipment.
DPD France Tracking Number Example
DPD France parcels use a numeric parcel number; the table below shows the formats and reference types seen on French shipments. Only the parcel number reliably tracks on the DPD France portal.
| Reference type | Format / pattern | Typical length | What it indicates / where you see it |
|---|---|---|---|
| DPD parcel number (numéro de colis) | Numeric, e.g. 05295847519602 | 14 digits (12-14 seen) | The primary tracking code; on the shipping confirmation, Predict notice, and label. Resolves on the DPD France tracker. |
| Parcel number with trailing letter | Numeric plus a letter, e.g. 05228928457282P | 14 digits + 1 letter | A commonly seen variant of the parcel number; the letter is part of the reference. The suffix alone does not indicate a specific service. |
| Delivery notice number (avis de passage) | Numeric | Varies | Printed on the card left after a missed delivery; can be used to reschedule or redirect the parcel. |
| Predict SMS / email code | Short code in the notification | Varies | Sent for Predict home deliveries to confirm or change the time slot. |
| Sender order / reference number | Set by the retailer | Varies | Identifies the purchase, not the shipment; not a DPD tracking code by itself. |
DPD France Tracking Status Guide
DPD France tracking shows a sequence of scan events from collection to delivery, and the status names map to the parcel's real location. The table below explains the events most commonly seen on a DPD France shipment.
| Status | What it means |
|---|---|
| Parcel registered / data received | The sender created the label and DPD has the shipment data, but the parcel has not yet been scanned into the network. |
| Collected / taken in charge (pris en charge) | DPD has physically picked up the parcel from the sender or received it at the origin agency. |
| In transit (en transit) | The parcel is moving between depots or through a sorting hub. |
| Arrived at sorting centre | The parcel reached a DPD sorting hub for routing to the destination depot. |
| Arrived at delivery depot | The parcel is at the local agency that covers the delivery address. |
| Out for delivery (en cours de livraison) | The parcel is on the delivery vehicle; for Predict, a one-hour time slot is shown. |
| Delivery attempted / not delivered | The courier tried to deliver but could not; a notice is left and a new option is offered. |
| Available at Pickup point (en relais Pickup) | The parcel is waiting at the chosen Pickup ParcelShop for collection with a code and, if asked, ID. |
| Held at DPD depot | The parcel is held at the agency for pickup or a new delivery instruction. |
| Delivered (livré) | The parcel was handed over at the address, to a neighbour, or collected from the Pickup point. |
| Returned to sender | Unclaimed or undeliverable, the parcel is on its way back to the sender. |
Why DPD France Tracking Is Not Updating or Not Working
Most DPD France tracking that is "not updating" or "not working" is normal timing rather than a lost parcel, and the cause is usually one of the stages below.
Awaiting the first scan. When a shop has just created the label, DPD holds the shipment data but has not yet collected the parcel, so the tracker shows only "registered" or no information. The first movement appears once the parcel is physically taken in charge, often the next business day.
In transit between depots. Between two scans a parcel can sit for a day with no new event while it moves through a sorting hub. A gap of 24 to 48 hours mid-route is common and not a sign of a problem.
Failed delivery attempt. If a courier could not deliver, tracking may pause on "delivery attempted" until the parcel is rerouted to a Pickup point, held at the depot, or scheduled for another day. The delivery notice or Predict message explains the next step.
Waiting at a Pickup point. Once a parcel is "en relais Pickup" the status stops changing until it is collected. It typically waits several days at the ParcelShop before being returned to the sender.
Wrong number or missing detail. An order or invoice reference entered instead of the 14-digit parcel number will not resolve. Confirm the parcel number with the sender and re-enter it without spaces.
Genuinely delayed. If a parcel shows no scan for several business days past the estimate, the sender should be contacted first, since the DPD contract is with the sender, who can open an enquiry with DPD France.
Services and Delivery Times Compared
DPD France runs a small set of named services built around home delivery, Pickup points, and international road and air freight. The table summarises the main options and their limits.
| Service | Best for | Weight / size limit | Typical delivery time |
|---|---|---|---|
| Predict home delivery | To-the-door delivery with a one-hour time slot the recipient can change | Up to 30 kg; up to 200 cm length, 300 cm combined girth | 24-48 hours in France |
| Pickup ParcelShop delivery | Collection from a neighbourhood relay point | Up to 20 kg; up to 100 cm length, 250 cm developed perimeter | 24-48 hours in France |
| DPD Classic Europe (road) | Standard parcels to professionals and consumers across Europe | Up to 30 kg per parcel | 1-4 working days to the destination country |
| Air Classic / Air Express | Faster shipments to distant international destinations | Weight by destination | 2-6 days in Europe; longer worldwide |
| Return via Pickup | Returns dropped at any of the French Pickup relays | Up to 20 kg per parcel | Follows the outbound network |
Delivery and Transit Times Across France and Europe
DPD France delivers most domestic parcels within 24 to 48 hours, one of the fastest home-delivery networks in the country (DPD France, 2024). Predict deliveries in and around the major metropolitan areas, Paris, Lyon, Marseille, Lille, Bordeaux, Toulouse and Nantes, are usually next business day, while more remote or overseas French territories can take longer.
For Europe, DPD Classic reaches most destination countries within 1 to 4 working days by road, and air services move parcels to distant markets in 2 to 6 days within the wider network. Times are working-day estimates and exclude customs delays on non-EU routes.
Returns and Reverse Logistics
DPD France handles returns through the same Pickup network used for outbound deliveries, with more than 10,000 Pickup relays across France (DPD France, 2024). A shopper prints or scans a return label supplied by the retailer, drops the parcel at any Pickup ParcelShop, and tracks it back with the return parcel number. Return parcels follow the standard 20 kg Pickup weight limit. Because the shipping contract sits with the sender, refunds and return approvals are handled by the retailer, while DPD moves the parcel.
Which Countries Does DPD France Deliver To?
DPD France international tracking covers shipments to more than 220 destinations worldwide, using DPD Classic road services across Europe and air services beyond it (DPD France, 2024). Within France, the network reaches every region through around 60 depots and sorting hubs, from Paris and the Île-de-France to Lyon, Marseille, Lille, Strasbourg, Bordeaux and the Atlantic coast.
Internationally, DPD France is part of the wider Geopost / DPDgroup network, so a parcel handed off at the French border is carried onward by the DPD partner in the destination country, where tracking continues under the same parcel number. Coverage is strongest across Europe, where the DPDgroup road network is the largest integrated parcel network on the continent.
- Domestic: all of metropolitan France plus overseas territories via partner handoff.
- Europe: Germany, Belgium, Netherlands, Spain, Italy, Poland, Ireland and the United Kingdom, among others.
- Rest of world: more than 220 destinations reached by DPD Classic and air services, with onward delivery by local DPD and partner networks.
Neighbouring and partner operations are easy to cross-check: parcels frequently hand off to DPD in other markets such as DPD Germany and DPD UK, and within France sit alongside sister brand Chronopost and rivals Colissimo and Mondial Relay.
Cross-Border Customs and International Handoff
For shipments leaving or entering the EU, DPD France processes the parcel through customs before it moves on, and the parcel number keeps tracking as it passes to the destination partner. On non-EU routes the recipient is normally responsible for any import duty and VAT, which the destination carrier may collect before final delivery. Within the EU single market, DPD Classic parcels move without customs formalities, which is why intra-European road delivery stays inside the 1 to 4 working-day band.
Marketplace Collaborations
DPD France is one of the default carriers for French e-commerce and fashion resale, so a large share of DPD parcels originate from online marketplaces. Vinted uses DPD as an integrated shipping option for buyers and sellers in France, with parcels dropped and collected at Pickup relays. Orders from Amazon marketplace sellers and other French retailers are also frequently carried by DPD France on Predict or Pickup services.
Cross-border parcels from China-based marketplaces such as AliExpress, Temu and Shein are often handed to DPD France for the final leg inside France after clearing customs, so the last scans on those shipments appear under a DPD France parcel number.
What Is DPD France?
DPD France is the French parcel-delivery arm of Geopost, itself owned by the French state postal group La Poste (Geopost, 2024). It began in 1995 under the Exapaq brand, started by a group of independent transporters, joined the Geopost family in 2006, and was rebranded to DPD France in 2015 when Geopost unified its DPD, Chronopost and Seur brands under DPDgroup. The company marked its 30th year in 2025.
Today DPD France operates through around 60 depots and sorting hubs and thousands of Pickup relay points, delivering more than 300,000 parcels a day inside France (DPD France / Geopost, 2024). Its signature product is Predict, which gives recipients a precise one-hour delivery window they can change if they will be out, part of the reason DPD France is one of the country's leading express road carriers. It sits within the DPDgroup road network, the largest integrated parcel network in Europe, alongside sister brands Chronopost and the international GLS and DPD networks.
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