Updated on October 20, 2025
You can track the packages delivered by Hermes Germany, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!

Hermes Germany Tracking

Hermes Germany is one of the leading logistics and parcel delivery services in Germany, providing robust tracking solutions and a broad range of shipping services. Whether you're an individual sender or a large e-commerce retailer, Hermes Germany ensures the security and transparency of your shipments through state-of-the-art tracking technology. This article explores everything you need to know about tracking your parcels, understanding tracking status codes, using tracking numbers, and making the most of Hermes Germany's expansive offerings. 

Hermes Germany Tracking

Hermes Germany offers a reliable tracking system, enabling senders and recipients to monitor the journey of their packages from dispatch to delivery. With real-time updates and detailed status information, customers experience peace of mind and transparency throughout the shipping process.

Tips for Tracking Hermes Germany Packages

  • Always keep your tracking number handy after shipping or receiving a package.

  • Use the official Hermes Germany tracking portal or third-party services like InstantParcels.com for easy access.

  • Enable notifications to receive real-time updates on your parcel’s status.

  • Double-check the number format to avoid input errors.

  • If tracking information doesn't update promptly, wait a few hours or contact customer support.

How to Identify a Hermes Germany Tracking Number

Your Hermes Germany tracking number is provided upon shipment and printed on the shipping receipt, parcel label, and confirmation emails. It's essential for accessing shipment status and delivery progress.

Hermes Germany Tracking Number Format

Hermes Germany typically uses tracking numbers that are 16 digits long and numeric (e.g., 1234567890123456). For international shipments, the number may start with "HRM" followed by digits. Always check your shipping documentation for the correct tracking number format.

Hermes Germany Tracking Status Guide

  1. Parcel registered: Your package has been handed over to Hermes for shipment.

  2. In transit: The parcel is on its way to the destination or sorting center.

  3. At delivery depot: The package has arrived at a local facility.

  4. Out for delivery: The courier is delivering the package to the recipient.

  5. Delivered: The parcel has reached its destination.

  6. Issue detected: There may be delays or a problem with delivery – contact Hermes support for details.

Hermes Germany Tracking Service

Hermes Germany’s tracking platform provides:

  • Up-to-date parcel status from collection to delivery

  • Notified via email or SMS alerts

  • Access from desktop or mobile devices

  • Historical data for each shipment

Hermes Germany Products and Shipment Services

Parcel Shipping for Private Customers

Hermes Germany’s private parcel shipping is a popular choice for individuals sending packages domestically and internationally. This service features easy drop-off locations, affordable rates, and complete tracking support, allowing you to trace each step of your delivery.

  • Ship at over 16,000 Hermes ParcelShops

  • Door-to-door pickup available for select regions

  • Insurance included up to a certain value

  • Real-time tracking and SMS/email updates

Business Shipping Solutions

Hermes Germany provides scalable business logistics services to support e-commerce and brick-and-mortar retailers. The service is designed for bulk shipping, returns management, and seamless integration with e-commerce platforms—with full tracking and reporting for all business account shipments.

  • Bulk shipping discounts

  • Automated order processing and tracking

  • Returns handling and management tools

  • API access for mass shipments

International Shipping

Hermes Germany connects senders to over 200 countries worldwide. International shipping is tracked from origin to destination and works through Hermes’ extensive logistics network. Customs support and end-to-end tracking are provided.

  • International parcel forwarding

  • Cross-border customs handling

  • End-to-end tracking visibility

  • Estimated delivery timeframes per country

Express Services

Hermes Germany’s express solutions are designed for urgent deliveries. With priority handling, shorter transit times, signature confirmation, and continuous tracking updates, your express parcels reach their destinations quickly and securely.

  • Same-day and next-day delivery options

  • Priority customer service access

  • Full tracking and proof of delivery

  • Ideal for time-sensitive shipments

Services Comparison Table

Service

Key Features

Tracking

Best For

Private Parcel Shipping

Convenient ParcelShops, insurance, flexible drop-off

Standard end-to-end

Individuals, small parcels

Business Shipping

Bulk shipping, API, returns, discounts

Bulk order tracking

E-commerce, retailers

International Shipping

Global network, customs, secure handling

International tracking

Worldwide deliveries

Express Services

Prioritized, rapid delivery, signature, 24/7 support

Real-time tracking

Urgent packages

Hermes Germany International Tracking

International shipments with Hermes Germany are fully traceable using the provided tracking number. You can monitor your parcel’s status through customs clearance and handover to international logistics partners, ensuring complete visibility across borders.

Hermes Germany Registered and Unregistered Mail Tracking

Registered parcels shipped via Hermes Germany come with integrated tracking and insurance, while some economy/unregistered options may not support real-time tracking updates. Always confirm the service level when shipping valuable goods.

Benefits of Using Hermes Germany

  • Wide network with over 16,000 local drop-off points

  • Comprehensive tracking for peace of mind

  • Attractive rates for both private and business customers

  • Flexible options: express, standard, and international

  • Green initiatives for sustainable logistics

Hermes Germany and Integration with E-commerce Platforms

E-commerce businesses can integrate Hermes Germany shipping and tracking into their online stores. WooCommerce, Shopify, Magento, and other platforms can automate shipping label creation, provide real-time tracking information, and streamline returns, enhancing customer experience and efficiency.

Hermes Germany Delivery Time Estimates

  • Domestic parcels: 1–3 working days

  • International packages: 2–10 working days (country dependent)

  • Express options: Same-day or next-day within major German cities

Hermes Germany Loyalty Programs

Frequent shippers can benefit from loyalty rewards such as shipping discounts, exclusive offers, and faster processing times by joining Hermes Germany’s business loyalty schemes. These programs are tailored for both SMEs and large retailers.

Hermes Germany API Integration for Developers

Hermes Germany offers a robust API for developers, enabling easy access to shipment creation, tracking status retrieval, and label printing. This integration empowers businesses to offer seamless shipping and tracking experiences within their e-commerce ecosystems.

Comparisons with Other Logistics Providers

Compared with carriers like DHL, DPD, and GLS, Hermes Germany stands out for its extensive ParcelShop network, competitive pricing, and reliable tracking capabilities. While DHL may offer broader global reach, Hermes is known for its convenient send/receive locations and robust e-commerce support.

Hermes Germany Partnerships with Local Businesses

Hermes Germany collaborates with local retailers to operate ParcelShops, expanding delivery and return locations nationwide. These partnerships enhance accessibility for both senders and recipients and support community businesses.

Tips for Faster Delivery

  • Ensure accurate address labeling and contact information.

  • Use the nearest ParcelShop drop-off point.

  • Choose express or priority shipping services during peak times.

  • Send parcels early in the day for quicker processing.

Delayed or Lost Shipments

If your shipment is delayed or appears lost:

  • Check the latest tracking update for status explanations.

  • Contact Hermes Germany support with your tracking number.

  • File a claim for lost or missing parcels if delivery is not completed within the expected timeframe.

Returns Management with Hermes Germany

Hermes offers dedicated reverse logistics solutions for returns, including pre-printed return labels, drop-off at ParcelShops, and seamless tracking of each return shipment. This service is ideal for both e-commerce and private senders.

How to Contact Hermes Germany Tracking Support

  1. Visit the Hermes Germany website and use the help center for instant support.

  2. Reach customer service by phone or email—contact details are available on the official website.

  3. For international customers, use the online contact forms for efficient problem resolution.

Company Overview

Founded in 1972, Hermes Germany GmbH is a key logistics player and a subsidiary of the Otto Group. Headquartered in Hamburg, Hermes has become synonymous with dependable parcel delivery across Germany and Europe. The company’s expansive network includes thousands of ParcelShops, modern sorting hubs, and advanced tracking solutions, establishing Hermes Germany as a go-to choice for both private and business shipping. Its robust tracking enables customers to monitor every stage of their shipment, ensuring transparency and control throughout the logistics journey.

Your easy-to-use tracking solution for parcels worldwide

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