You can track the packages delivered by J&T Express Philippines, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!

J&T Express Philippines Tracking

J&T Express entered the Philippine express market since August 2018, originally from Indonesia.
The company is committed to expand its network across Southeast Asia. As of today, J&T Express have been established from Indonesia to Malaysia, Vietnam, Thailand and now in the Philippines.

Track J&T Express Philippines Package

To track your shipment, please enter your tracking number above into the tracking tool.

Your J&T Express Philippines trucking number could be located in your shipment confirmation email, or in online store order page.

Whether you have had your shipment picked or dropped a package off, you can use this tool to follow the status of your shipment.

J&T Express Philippines Package Tracking Service

Once you enter the tracking number of an item(s) into the Tracking tool, you can review the latest status of that item. Depending on the status, origin and destination, and the class and services of the item, you may be able to take a number of different actions if available.

You can find the item’s tracking history and see what kind of services and features are associated with it.
You can request emails and/or text messages about your item or a Proof of Delivery email.
You can also leave instructions for the carrier on where to leave your mailpiece if no one is available to accept it.

J&T Express Philippines Common Questions:

J&T Express Company History
August 2015
J&T Express is established in Indonesia
May 2016
Occupies the 2nd highest rank in Indonesia
September 2017
4000 branches, 30000 employees, 100 distribution centers
March 2018
J&T Express expands to Malaysia and Vietnam
August 2018
J&T Express expands to Philippines and Thailand.
March 2019
Grand launch in the Philippines Officially starts business
May 2019
Sets a record of 1.8 million waybills in a single day
July 2019
J&T Express expands to Singapore. Forges partnership with e-Commerce giant: Shopee
November 2019
Sets a record for the 11.11 BIG SALES DAY
2020
J&T Express Philippines has now over 10000 employees, 400 branches and warehouses and 300 trucks and delivery vehicles
J&T Express Service Coverage
Is there any limitations on the goods that I can send via J&T Express regarding weight and dimensions?
Yes, J&T Express only accept up to 50 kilograms maximum on the weight of the package. For express shipments, items with length of more than 1.5 meters on one side would not be accepted.
To which destinations am I able to ship with J&T Express?
J&T Express company have branches nationwide and has an extensive network that supports delivery services intercity, inter-province and across the island.
What are your office hours?
J&T Express operates daily, including weekends and holidays.
Office hours are from 8:30am to 5:30pm.
J&T Express hotline is available 24/7 at (02) 8911-1888 for any inquiries or concerns.
J&T Express booking services for pick-up
You can send your bookings through 3-Service Platforms:
1. website,
2. mobile application
3. 24/7 hotline.
Where do I find my J&T Express Philippines tracking number?
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
J&T Express Philippines package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
J&T Express Philippines contact information:
- Website: jtexpress.ph
- Phone: (02) 8911-1888
What can I do if my package hasn't been delivered?
First, please check the delivery standard for the mail class of your domestic item. You can find out the mail class by entering the J&T Express Philippines Tracking number and looking up "Product Information" Then compare your mail class and progress to what is found in the Mail Delivery Standards chart located in Delayed mail and packages?. The delivery standard chart indicates when your item should be delivered by and when we suggest you could email or call Customer Service regarding your item. Also, if your item has a status of "Alert" a delay could have occurred because of weather-related and other natural disasters or events.
What is Amazon FBA program?
FBA prep is the process of getting your inventory ready to send into Amazon. It mainly focuses on the packaging and labeling of items but some sellers, especially those importing goods, also include an inspection of their inventory.

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