You can track the packages delivered by J&T Express Philippines, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!
J&T Express Tracking
When shipping or receiving a parcel through J&T Express, one of the most important elements is the tracking number. It serves as your digital key to follow a shipment's journey from the sender to the recipient. Understanding the tracking number formats can help you ensure that your package is traceable and secure. This guide explores the various J&T Express tracking number formats used across different countries and service types.
Tips for Tracking J&T Express Parcels
Visit the official website of J&T Express in your region for real-time tracking.
Use InstantParcels.com to track J&T packages globally—especially helpful if you’re unsure which country’s J&T branch is handling the parcel.
If your number doesn’t work, try removing or adding country prefixes or leading zeros, as formats can differ slightly depending on the system integration.
How to Identify a J&T Tracking Number
If your tracking number starts with JT or is 12-13 digits long, it is very likely a J&T Express number.
Tracking numbers are usually provided via SMS or email confirmation from the sender or online store.
You can verify the number using a universal tracking platform like InstantParcels.com, which automatically detects the courier.
J&T Express Tracking Number Formats
J&T Express tracking numbers vary by country and service type, but they generally follow specific formats that make them easy to identify and track. Here’s an overview of the common J&T Express tracking number formats and how to recognize them:
#1. Standard Domestic Tracking (Most Countries)
Format: 12- or 13-digit numeric
Example:
820000123456
or1001234567890
Used for local or intra-country deliveries, especially in Southeast Asia (Indonesia, Malaysia, Philippines, etc.).
These are the most common tracking numbers for domestic shipments. They consist entirely of digits and are usually generated sequentially. These formats make it easy for automated sorting and scanning systems to process shipments rapidly.
#2 International Tracking (Some Regions)
Format: Starts with letters + numeric code (14-16 characters)
Example:
JT1234567890123
,JTE12345678901
May include country-specific prefixes or use the J&T Express "JT" code.
J&T uses different prefixes to indicate international services. These formats help distinguish international packages from domestic ones.
Indonesia-Specific Format (Old Format)
Format: ‘JP’ + 10 digits
Example:
JP1234567890
Sometimes used for e-commerce orders through platforms like Tokopedia or Shopee.
This was a common format during the early days of J&T Express in Indonesia. It is still occasionally used by e-commerce platforms such as Tokopedia and Shopee.
Philippines Format
Format: Starts with ‘L’ followed by digits (typically 12 characters)
Example:
L012345678901
Frequently seen on COD (cash-on-delivery) parcels.
This format is specific to the Philippines and is typically assigned to COD (cash-on-delivery) parcels. It is easily identifiable by its "L" prefix.
China and Hong Kong Format
Format: May include suffixes like "HK" or unique alphanumeric structures
Example:
JT123456789CN
,JTX9876543210HK
Used in: China, Hong Kong cross-border shipments
These identifiers are part of J&T's expansion into China and are adapted to align with regional logistics regulations.
J&T Express Services
J&T Express offers a broad range of logistics solutions, each enhanced with advanced tracking capabilities to ensure visibility, accountability, and timely delivery. These services are designed to meet the varying demands of personal users and businesses, and they all integrate seamlessly with J&T Express tracking technology. J&T Express offers a variety of delivery and logistics solutions to cater to diverse customer needs. Below is a list of the main J&T Express services, each with its own set of benefits and features:
1. J&T Express Standard Delivery
This is the core domestic delivery service used by individuals and businesses for day-to-day parcel shipments. With competitive pricing and broad coverage within each country, this service supports J&T Express tracking via a 12-13 digit number.
2. J&T International Shipping
For customers needing to send parcels across borders, J&T’s international logistics network covers countries throughout Asia and parts of the Middle East. This service uses J&T Express tracking formats that begin with "JT" or similar alphanumeric codes, offering real-time parcel status updates for cross-border deliveries.
3. Same Day Delivery (where available)
This premium service is available in select metro areas and guarantees delivery within the same day. It includes real-time tracking capabilities and SMS alerts, providing instant updates to recipients.
4. Next Day Delivery
Ideal for time-sensitive packages, this option ensures that shipments arrive the day after dispatch. It integrates with J&T Express tracking tools so customers can monitor transit progress and delivery confirmations.
5. Cash On Delivery (COD)
Especially useful for online sellers and marketplaces, this service allows recipients to pay upon delivery. It includes end-to-end tracking through J&T Express, enabling sellers to verify deliveries before receiving funds.
6. Logistics & Fulfillment Services
J&T offers warehousing, inventory management, and bulk shipping services for large-scale retailers and e-commerce platforms. With seamless integration of J&T Express tracking, businesses can monitor every parcel in real time.
7. Reverse Logistics (Returns Management)
For e-commerce companies, J&T provides efficient return handling. Customers and businesses alike can use the J&T Express tracking system to verify return status and transit updates.
8. Freight Forwarding (Air & Sea Freight)
J&T facilitates large-scale logistics needs, including international freight forwarding by air and sea. These shipments also come with unique J&T Express tracking codes for visibility during transit.
J&T Express Company History
J&T Express is a rapidly growing international logistics company headquartered in Jakarta, Indonesia. Since its establishment in 2015, J&T has expanded operations throughout Southeast Asia, the Middle East, and China. The company provides express delivery services tailored for both individual and e-commerce logistics needs. Given its wide geographical footprint, J&T Express uses multiple tracking number formats to accommodate local systems and cross-border integration.
J&T Express Philippines Shipping Services
J&T Express Philippines Common Questions:
August 2015
J&T Express is established in Indonesia
May 2016
Occupies the 2nd highest rank in Indonesia
September 2017
4000 branches, 30000 employees, 100 distribution centers
March 2018
J&T Express expands to Malaysia and Vietnam
August 2018
J&T Express expands to Philippines and Thailand.
March 2019
Grand launch in the Philippines Officially starts business
May 2019
Sets a record of 1.8 million waybills in a single day
July 2019
J&T Express expands to Singapore. Forges partnership with e-Commerce giant: Shopee
November 2019
Sets a record for the 11.11 BIG SALES DAY
2020
J&T Express Philippines has now over 10000 employees, 400 branches and warehouses and 300 trucks and delivery vehicles

Yes, J&T Express only accept up to 50 kilograms maximum on the weight of the package. For express shipments, items with length of more than 1.5 meters on one side would not be accepted.
J&T Express company have branches nationwide and has an extensive network that supports delivery services intercity, inter-province and across the island.
J&T Express operates daily, including weekends and holidays.
Office hours are from 8:30am to 5:30pm.
J&T Express hotline is available 24/7 at (02) 8911-1888 for any inquiries or concerns.
You can send your bookings through 3-Service Platforms:
- website,
- mobile application
- 24/7 hotline.
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
J&T Express Philippines contact information:- Website: jtexpress.ph
- Phone: (02) 8911-1888