OnTrac
- +1 800 334 5000
- https://www.ontrac.com/
You can track the packages delivered by OnTrac, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!
OnTrac Tracking
Track OnTrac Package
To track your shipment, please enter your tracking number above into the tracking tool.
Your OnTrac trucking number could be located in your shipment confirmation email, or in online store order page.
Whether you have had your shipment picked or dropped a package off, you can use this tool to follow the status of your shipment.
OnTrac Package Tracking Service
Once you enter the tracking number of an item(s) into the Tracking tool, you can review the latest status of that item. Depending on the status, origin and destination, and the class and services of the item, you may be able to take a number of different actions if available.
- You can find the item’s tracking history and see what kind of services and features are associated with it.
- You can request emails and/or text messages about your item or a Proof of Delivery email.
- You can also leave instructions for the carrier on where to leave your mailpiece if no one is available to accept it.
OnTrac Tracking Statuses
Out for delivery.
Shipment Delayed; Delivery Date Updated
Held in warehouse. Please contact us.
Package arrived at destination facility.
Linehaul delayed by a mechanical issue.
Package scanned at facility.
Shipping label created; data received.
Delivered.
Additional shipment data entered.
Staged for loading on delivery truck.
Returning package to the shipper.
Received damaged. Contacting shipper.
Package picked up from shipper.
Damaged package has been discarded.
Delayed by weather. See service alert.
Company closed on delivery attempt.
The delivery area is not accessible.
The recipient refused the delivery.
Wrong address. Please contact us.
Delivery attempted; recipient not home.