You can track the packages delivered by Poste Italiane, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!
Poste Italiane Tracking
Poste Italiane, Italy’s official postal service provider, offers robust tracking capabilities across a wide range of domestic and international services. Whether you're sending letters, parcels, or e-commerce shipments, Poste Italiane tracking ensures that you stay informed with real-time delivery updates and status changes at every step of the journey.
Tips for Tracking Poste Italiane Packages
- Use the official tracking tool: Visit poste.it and enter your tracking code for live updates. 
- Activate notifications: Choose email or SMS alerts to stay informed throughout delivery. 
- Track via InstantParcels: Use InstantParcels.com to simultaneously track across multiple couriers, especially for international packages. 
- Double-check formats: Make sure you enter the correct tracking number type (e.g., RA123456789IT for registered mail). 
How to Identify a Poste Italiane Tracking Number
Poste Italiane tracking numbers vary based on the service. Domestic services often use 12-digit numeric codes, while international and registered services follow alphanumeric formats that include country codes.
Poste Italiane Tracking Number Format
- Domestic Parcels: 12-digit numeric (e.g., 123456789012) 
- Registered Mail: RA123456789IT 
- EMS: EE123456789IT 
- Crono Services: Alphanumeric codes 
- International: Often ends in “IT,” format varies by destination and partner 
Poste Italiane Tracking Status Guide
Common statuses and their meanings:
- In lavorazione presso il centro postale – In processing at the postal center 
- In transito – In transit 
- In consegna – Out for delivery 
- Consegnato – Delivered 
- Non consegnato – Delivery failed 
- Restituzione al mittente – Returned to sender 
Poste Italiane Tracking Service
Poste Italiane provides a centralized tracking platform for all services, accessible via the website or mobile app. Customers can monitor real-time movement and delivery events with timestamped status updates, delivery confirmation, and proof of receipt for registered items.
Poste Italiane Products and Shipment Services

Posta Raccomandata (Registered Mail)
Posta Raccomandata is a secure domestic mail service that delivers within 2 to 5 business days and offers full tracking and recipient signature. offering full tracking and recipient signature. It is ideal for sending important documents and valuables across Italy.
Key Features:
- Secure and certified delivery 
- Tracking from dispatch to delivery 
- Requires recipient signature 
- Compensation available for lost or damaged mail 
Benefits:
- Legal proof of delivery for official communications 
- Reliable for sending confidential or irreplaceable items 
- Optional return receipt service 
Tracking Details:
- Tracking number format: RA123456789IT 
- Full traceability via Poste Italiane website and mobile app 
- Status updates for every delivery milestone 
Posta Prioritaria Internazionale (International Priority Mail)
Posta Prioritaria Internazionale is a cost-effective option for sending lightweight international mail, particularly well-suited for shipments within Europe and nearby countries. for sending lightweight international mail. While fast and affordable, tracking is not included by default.
Key Features:
- Delivery to global destinations 
- Lightweight documents and items up to 2 kg 
- Priority processing 
Benefits:
- Ideal for simple correspondence or non-urgent deliveries 
- Faster than economy international mail 
- Optional upgrades may include tracking 
Tracking Details:
- Basic service typically untracked 
- Tracking available if combined with additional services (e.g., registered) 
Poste Delivery Express
Poste Delivery Express is a premium domestic courier service for urgent shipments. It ensures delivery within 1–2 business days across Italy.
Key Features:
- Fast delivery within Italy 
- Door-to-door service 
- Liability coverage up to €50 included 
- SMS/email delivery notifications 
Benefits:
- Best for time-sensitive parcels or documents 
- Enhanced delivery control and speed 
- Ideal for businesses and professionals 
Tracking Details:
- Fully trackable with barcode or numeric code 
- Real-time updates available online and through the mobile app 
Poste Delivery International Standard
Poste Delivery International Standard offers affordable tracked delivery to over 200 countries. It is suitable for individuals and businesses sending parcels abroad.
Key Features:
- Up to 30 kg parcel weight 
- Delivery times vary by country 
- Optional insurance available 
Benefits:
- Balanced pricing and performance for cross-border shipping 
- Supports documents and merchandise 
- Reliable estimated delivery windows 
Tracking Details:
- Tracking codes available at dispatch 
- Monitored throughout international transit and final delivery 
EMS (Poste Delivery Globe)
EMS, also known as Poste Delivery Globe, is the fastest international shipping solution from Poste Italiane. It prioritizes urgent parcels globally with fast customs handling.
Key Features:
- Global delivery in 3–5 business days 
- Priority handling and customs clearance 
- Parcels up to 30 kg 
Benefits:
- Ideal for express international deliveries 
- Faster transit and higher reliability 
- Insurance and delivery confirmation included 
Tracking Details:
- EMS tracking number format: EE123456789IT 
- Full end-to-end visibility via EMS and partner sites 
Crono Express / Crono International
Crono Express and Crono International are tailored services for e-commerce shipments, both within Italy and globally, with typical delivery times ranging from 3 to 8 business days depending on destination. They include features supporting modern retail needs.
Key Features:
- Designed for B2C deliveries 
- Return management and delivery confirmation 
- Integration with platforms like Amazon and eBay 
Benefits:
- Reliable solution for online sellers 
- Optimized for bulk and individual orders 
- Transparent pricing and automated tracking 
Tracking Details:
- Crono tracking numbers provide full parcel tracking 
- Available online and compatible with e-commerce dashboards 
Posta Ordinaria (Standard Mail)
Posta Ordinaria is Poste Italiane’s most basic service for sending everyday letters and lightweight items. It is a non-tracked, affordable option.
Key Features:
- Delivery within 3–7 business days in Italy 
- No tracking or delivery confirmation 
- Suited for documents under 20g or 50g 
Benefits:
- Cost-effective for low-priority items 
- Ideal for informal or bulk mail 
- Simple and convenient 
Tracking Details:
- Not tracked unless combined with other services (e.g., Posta Raccomandata) 
- Basic delivery only with no delivery proof 
Shipment Services Comparison Table
| Service Name | Delivery Time | Tracking Available | Best For | Signature Required | 
|---|---|---|---|---|
| Posta Raccomandata | 2–5 business days | Yes | Legal documents, valuables | Yes | 
| Posta Prioritaria Internazionale | 3–7 business days | Optional | Lightweight international mail | No | 
| Poste Delivery Express | 1–2 business days | Yes | Urgent domestic shipments | Yes | 
| Poste Delivery International Standard | 3–10+ business days | Yes | International parcels | Optional | 
| EMS (Poste Delivery Globe) | 3–5 business days | Yes | Fast international deliveries | Yes | 
| Crono Express / Crono International | 3–8 business days | Yes | E-commerce shipping (domestic/international) | Yes | 
| Posta Ordinaria | 3–7 business days | No | Basic domestic letters and small items | No | 
Poste Italiane International Tracking
Poste Italiane provides international tracking by integrating with global delivery networks like USPS, Deutsche Post, and Royal Mail. Users can monitor cross-border shipments on the Poste Italiane website or the recipient country’s tracking system using the same tracking code.
Poste Italiane Registered and Unregistered Mail Tracking
- Registered Mail: Offers end-to-end tracking, proof of delivery, and compensation in case of loss. 
- Unregistered Mail: Does not include tracking or guarantees; best for low-value items or informal communications. 
Benefits of Using Poste Italiane
- Comprehensive domestic and international service range 
- Real-time tracking and delivery confirmation 
- Trusted by millions of e-commerce businesses and consumers 
- Multiple service tiers from economy to express 
- App-based shipment management and notifications 
Poste Italiane and Integration with E-commerce Platforms
Poste Italiane supports automated label printing, shipping rate calculators, and tracking synchronization with platforms like:
- Shopify 
- WooCommerce 
- PrestaShop 
- eBay and Amazon 
Their Poste Delivery Business platform makes it easy for merchants to handle bulk shipping, return logistics, and customer notifications.
Delayed or Lost Shipments
If your tracking status hasn’t updated:
- Wait up to 48 hours—delays can be due to customs or sorting center congestion 
- Check on InstantParcels.com for consolidated tracking 
- Contact Poste Italiane support after: - 7 working days (domestic) 
- 15 working days (international) 
 
Claims can be submitted online or at a local post office.
Poste Italiane Delivery Time Estimates
| Service | Average Delivery Time | 
| Posta Ordinaria | 3–7 business days | 
| Posta Raccomandata | 2–5 business days | 
| Poste Delivery Express | 1–2 business days | 
| Poste Delivery International | 3–10+ business days | 
| EMS / Poste Delivery Globe | 3–5 business days | 
How to Contact Poste Italiane Tracking Support
- Website: www.poste.it 
- Phone (Italy): 803.160 (free from landlines) 
- From abroad: +39 06 4526 3160 
- Support Form: Assistenza Clienti 
- App: “Ufficio Postale” available on iOS and Android 
Poste Italiane Loyalty Programs for Frequent Senders
Poste Italiane offers several loyalty programs and discount packages for regular senders, small businesses, and high-volume e-commerce clients. Frequent shippers can benefit from:
- Volume-based discounts 
- Poste Delivery Business accounts 
- Digital loyalty cards with tracked shipment history and perks 
How Poste Italiane Supports Cross-border E-commerce Growth
Poste Italiane plays a strategic role in powering Italy’s cross-border e-commerce logistics. Through partnerships with global couriers and integration with platforms like AliExpress and eBay, it enables:
- Efficient returns 
- Consolidated customs clearance 
- Local warehousing services for foreign sellers 
Green Delivery Initiatives and Electric Fleet
As part of its sustainability agenda, Poste Italiane has invested heavily in a green logistics model:
- Over 15,000 electric and hybrid delivery vehicles in service 
- Carbon-neutral shipping options 
- Smart route optimization to reduce emissions 
Company Overview
Founded in 1862, Poste Italiane S.p.A. began as Italy's national postal system and has evolved into a diversified logistics and financial services group. It now manages mail, parcels, insurance, and even telecommunications. With over 12,000 post offices, it plays a vital role in Italian society and commerce.