Serbia Post Tracking

Pošta Srbije is the national postal operator of Serbia, running a network of 1,512 post offices and 17 sorting centers that carries everything from a registered letter to a Post Express courier parcel or an international EMS package. Its Post Express service promises next-day "danas za sutra" (today for tomorrow) delivery by 19:00 across most of the country, while EMS reaches more than 60 countries abroad. Serbia Post also handles the last mile for most cross-border parcels Serbian shoppers order from AliExpress, eBay, and Amazon. Every tracked item carries a 13-character barcode, and Serbia Post tracking records each scan along the route, from acceptance at a counter through customs to final delivery. Paste your number into the tracker on this page to follow it end to end.

Serbia Post Tracking Number Format

A Serbia Post tracking number is a 13-character code built on the Universal Postal Union S10 standard: two letters, nine digits, and the country code "RS" for Serbia. The two opening letters identify the service (for example RR for registered mail or EE for EMS), the nine digits are a unique serial that includes a check digit, and the final "RS" confirms the item was lodged with Pošta Srbije. A typical number looks like RR123456789RS.

Pošta Srbije uses several ID synonyms for the same code. On a counter receipt it is the "broj pošiljke" (item number); a registered letter is a "preporučena pošiljka"; a parcel is a "paket". For domestic courier shipments handled by Post Express, the number usually begins with PE or PX. For incoming international items, the tracking number is assigned by the origin postal operator (for example a China Post code beginning CN or LX), and Pošta Srbije continues to scan that same number once the parcel reaches Serbia.

It helps to separate the order ID from the tracking number. An order ID is generated by the shop and is only useful inside that shop's account area. The tracking number is the UPU-format code that postal and tracking systems actually read. When only an order ID is available, the order page usually lists the carrier's tracking number, which is the code to search here.

Where to Find Serbia Post Tracking Number

A Serbia Post tracking number appears wherever the shipment was created, whether at a post-office counter or in an online order. The most common places to find it are:

• Acceptance receipt (potvrda o prijemu): handed over by the counter clerk when an item is posted; the 13-character code is printed on it.
• Order confirmation email: sent by the online store once the parcel ships, usually labeled "tracking number" or "shipment number".
• Order or account page: the marketplace or shop lists the carrier tracking number next to the order, often behind a "Track order" button.
• Parcel label: printed on the address label of an incoming package, next to the barcode.
• SMS notification: Post Express and some services send the number by text message when the shipment is booked.

For inbound international parcels the number is set abroad, so it is the code from the sender's shop or origin post, not a new Serbian one. Enter that same number here to follow the item through Serbian customs and final delivery.

Serbia Post Tracking Number Example by Service

Serbia Post uses different two-letter prefixes for different services, all following the same 13-character S10 pattern. The table below lists the prefixes you are most likely to see, what each one usually indicates, and a sample format. Treat prefixes as a strong signal rather than a guarantee, because the prefix alone does not always pin down the exact product.

If a number ends in a code other than RS, it was created abroad and Serbia Post is the final-mile carrier rather than the origin. The prefix still tells you the service class, but the early scans will be in the sending country's network.

Serbia Post Tracking Status Guide

Serbia Post tracking moves through a predictable set of statuses, from acceptance at a post office to final delivery, with extra customs steps for international items. The table below explains the events you are most likely to see and what each one means for a parcel. Statuses may appear in Serbian on the official portal, so the English equivalents are shown alongside.

Why Serbia Post Tracking Is Not Updating or Not Working

A Serbia Post tracking number that has not updated for several days is usually still moving, because international parcels can sit between scan points for a week or more. The following are the most common reasons progress appears to stall.

Awaiting the first scan. A newly created label can show "no information" until the item is physically accepted and entered at a counter or hub. Until that first "Prijem pošiljke" event, the number is registered but not yet live.

In transit between facilities. Domestic items usually scan at the origin center and again near delivery, so gaps of a day or two between scans are normal. International items go quiet during the long-haul leg and may not scan again until they reach the destination network.

Held at customs. An item marked "Carinjenje" can stay in customs review for days, especially if documents or payment are needed. Tracking often does not move again until the item clears or charges are paid.

Failed delivery attempt. If "Neuspešno uručenje" appears, the parcel is typically held at a nearby post office for collection, and tracking will not advance until it is picked up or redelivery is arranged.

Wrong number or missing digit. A mistyped prefix or a dropped digit returns no result. Confirm the two-letter prefix and the RS (or origin) suffix, then re-enter the full 13 characters.

Genuinely delayed. Give a domestic item a few business days and an international item up to two to three weeks before treating it as a problem. For inbound marketplace parcels, the origin carrier (such as China Post) may show progress that the Serbian leg has not picked up yet. The tracker on this page consolidates scans from Pošta Srbije and partner posts, so a missing update in one system may appear in another.

Services and Delivery Times Compared

Pošta Srbije offers a full ladder of services, from ordinary letters to international EMS, and delivery time depends on which one is used. Domestic standard mail and parcels typically take 2 to 5 working days, the Post Express courier offers next-day or even same-city same-day delivery, and international EMS reaches most destinations in about 3 to 7 days. The table below compares the main products.

Post Express is the flagship domestic courier brand. According to Pošta Srbije, its core promise is "danas za sutra" (today for tomorrow) delivery by 19:00 across most of Serbia, with same-day delivery available when sender and recipient are in the same city. EMS is the international express counterpart and accepts goods packages up to 30 kg.

"EMS is the fastest way of sending postal items, with priority handling at every stage of transport and delivery." (Pošta Srbije, EMS service description, 2024.)

Delivery and Transit Times Across Serbia

Domestic Serbia Post delivery reaches the entire country through a network of 1,512 post offices and up to 7,000 delivery vehicles, so most addresses receive standard mail within 2 to 5 working days. Belgrade, Novi Sad, Niš, Kragujevac, Subotica, and other cities are served quickly through the postal centers, while rural areas in regions such as Šumadija, Vojvodina, and southern Serbia may take a little longer. Post Express compresses this further, delivering next day to most towns and same day within a single city.

Pošta Srbije employs a workforce of up to 14,876 people and maintains 17 postal centers and around 3,092 mailboxes, which is why even high-volume periods are absorbed without standard mail times stretching far beyond the 2-to-5-day window. For deliveries that cannot be received at home, items are held for collection at a designated post office, and registered or EMS shipments require a signature.

For neighboring countries, transit is short because the items cross a single border. Parcels to and from Bosnia and Herzegovina Post, Montenegro Post, and North Macedonia Post generally move faster than long-haul shipments to other continents.

Returns and Undelivered Items

When a Serbia Post item cannot be delivered, it is not discarded; it follows a defined hold-and-return path. After a failed delivery attempt, the parcel is held at the recipient's designated post office, and a notice (izveštaj) tells the recipient where to collect it. Registered mail and EMS require a signature, so they are always routed to pickup rather than left unattended.

Items are held for collection for a set retention period, after which an uncollected shipment is returned to the sender. For international parcels, an item refused at customs or unclaimed after the holding window is sent back through the same exchange-office route it arrived on, and tracking will show a return-to-sender status. Because the sender holds the contract of carriage, refunds and re-sends for undelivered marketplace orders are arranged through the shop, not the post office.

Which Countries Does Serbia Post Deliver To?

Serbia Post international tracking covers more than 60 countries through its EMS network and virtually every country worldwide through the Universal Postal Union framework. Serbia was a founding member of the UPU in 1874, alongside 21 other countries, which means its registered mail and parcels move under the same S10 tracking and CN-form customs standards used by national posts everywhere. Outbound international items are dispatched through Serbia's exchange office, typically the Belgrade gateway, and handed to the destination's postal operator for final delivery.

Domestically, coverage is complete: Pošta Srbije serves all of Serbia, from the capital Belgrade and the Vojvodina cities of Novi Sad and Subotica to central Šumadija around Kragujevac and the south around Niš. Internationally, the densest links are with Europe, especially neighboring Balkan states, followed by major destinations in North America and Asia where the Serbian diaspora and e-commerce demand are concentrated.

Example destinations by region include:

• Domestic: Belgrade, Novi Sad, Niš, Kragujevac, Subotica, Zrenjanin, Čačak.
• Europe: Croatia, Bosnia and Herzegovina, Montenegro, North Macedonia, Hungary, Germany, Austria, Switzerland, France, Italy.
• North America: United States, Canada.
• Asia Pacific: China, Turkey (transcontinental), Australia, Japan.
• MENA and beyond: United Arab Emirates, and other UPU member destinations.

Within the region, Serbia Post connects directly to Croatia Post and other neighboring operators, so a parcel posted in Belgrade for Zagreb hands off cleanly between the two national systems.

Cross-Border Customs and International Handoff

Inbound parcels to Serbia clear customs based on declared value, and Serbia applies a VAT de minimis of 22 EUR on imported goods. Items below that value generally avoid VAT, while higher-value shipments can attract VAT (the standard rate is 20 percent) and, above further thresholds, customs duty. Gifts between private individuals may be exempt when the contents are below 70 EUR and the package is clearly marked as a gift containing no commercial goods. Commercial shipments under 1,000 EUR are typically cleared through a simplified procedure.

Customs charges are not the only cost on an inbound parcel. Pošta Srbije may add a postal handling fee, such as a customs inspection fee, which is separate from duty and VAT and can apply even when no duty is due. Serbia calculates import charges on the CIF basis, meaning the value of the goods plus shipping is used, so postage counts toward the assessable amount.

For international mail, the customs declaration travels with the item on a CN22 or CN23 form, depending on value, attached by the sender. While a parcel is in customs review, its tracking will show a "held at customs" status until it is cleared or until charges are paid, after which it returns to the delivery flow.

Marketplace Collaborations and E-Commerce Deliveries

Serbia Post is a primary last-mile carrier for cross-border e-commerce, delivering parcels from the marketplaces Serbian shoppers buy from most. AliExpress is one of the largest e-commerce retailers in the Serbian market, and a large share of those parcels enter Serbia through the postal channel and are delivered by Pošta Srbije. Orders from AliExpress, Amazon, and eBay commonly arrive on a foreign tracking number that Pošta Srbije scans through customs and onto the recipient's door.

Within Serbia, the leading local platforms are KupujemProdajem (the largest classifieds site), Kupindo, and Limundo (an auction marketplace), along with eponuda and newer card-payment marketplaces such as Vondi, Ananas, and Shoppster. On classifieds like KupujemProdajem and Limundo, buyers and sellers often arrange delivery themselves, and Pošta Srbije is a frequent choice for sending those items domestically. For inbound Chinese parcels, Temu, Shein, and AliExpress dominate volume, and the postal handoff from China Post to Pošta Srbije is the route most of those low-cost orders travel.

Whichever marketplace an order came from, it can be followed here. Enter the tracking number from the order confirmation into the tracker on this page to see the full journey, from the origin country through Serbian customs to final delivery by Pošta Srbije.

About Serbia Post (Pošta Srbije)

Pošta Srbije is the state-owned national postal operator of Serbia, with roots going back to 1840, when the first public post offices opened in Belgrade and Kragujevac. Public postal traffic in Serbia formally began on 25 May 1840 (old calendar), and the country issued its first postage stamp in 1866. Serbia then helped found the Universal Postal Union in 1874, cementing its place in the global postal system.

The modern enterprise traces its corporate form through the 20th century: it became a state enterprise in 1945, was reorganized as the public enterprise PTT Saobraćaja "Srbija" in 1989, and in 1997 was restructured into a holding that also founded Telekom Srbija and the bank Poštanska štedionica. Headquartered in Belgrade, Pošta Srbije today combines mail, parcels, express courier, and financial services under one network.

By scale, Pošta Srbije operates 1,512 post offices, 17 postal centers, around 3,092 mailboxes, and up to 7,000 delivery vehicles, with a workforce of up to 14,876 employees. That footprint makes it one of the largest service networks in the country and the backbone of both domestic delivery and Serbia's connection to international postal traffic.