Updated on June 28, 2026

Serbia Post Tracking

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Serbia Post tracking lets you follow a Pošta Srbije letter, parcel, Post Express courier shipment, or EMS package from the moment it is accepted at a counter until it reaches your door. Pošta Srbije is the national postal operator of Serbia, and it handles both domestic mail and the international items that arrive from marketplaces like AliExpress, eBay, and Amazon. To check your shipment, paste your tracking number into the tracker on this page and you will see each scan recorded along the route, including dispatch, customs, and delivery.

Every figure below is drawn from Pošta Srbije and the Universal Postal Union, and corroborated where possible.

Serbia Post Tracking Number Format

A Serbia Post tracking number is a 13-character code built on the Universal Postal Union S10 standard: two letters, nine digits, and the country code "RS" for Serbia. The two opening letters identify the service (for example RR for registered mail or EE for EMS), the nine digits are a unique serial that includes a check digit, and the final "RS" confirms the item was lodged with Pošta Srbije. A typical number looks like RR123456789RS.

You will find the number on the acceptance receipt the counter clerk hands you when you post an item, in the confirmation email or order page if you bought from an online store, or on the label of a parcel that someone has sent to you. For domestic courier shipments handled by Post Express, the number usually begins with PE or PX. For incoming international items, the tracking number is assigned by the origin postal operator (for example a China Post code beginning CN or LX), and Pošta Srbije continues to scan that same number once the parcel reaches Serbia.

It helps to separate the order ID from the tracking number. An order ID is generated by the shop and is only useful inside that shop's account area. The tracking number is the UPU-format code that postal and tracking systems actually read. If you only have an order ID, open your order page and look for the carrier's tracking number before searching here.

Serbia Post Tracking Number Example by Service

Serbia Post uses different two-letter prefixes for different services, all following the same 13-character S10 pattern. The table below lists the prefixes you are most likely to see, what each one usually indicates, and a sample format. Treat prefixes as a strong signal rather than a guarantee, because the prefix alone does not always pin down the exact product.

Prefix / PatternTypical LengthWhat It Indicates / Where You See It
RR + 9 digits + RS (e.g. RR123456789RS)13 charactersRegistered mail (preporučena pošiljka), tracked end to end, signature on delivery
RB / RA / RC + 9 digits + RS13 charactersRegistered small packets and letters, commonly seen on tracked e-commerce mail
CP + 9 digits + RS (e.g. CP123456789RS)13 charactersInternational postal parcel (heavier package), often the "paket" service
EE + 9 digits + RS (e.g. EE123456789RS)13 charactersEMS (Express Mail Service), Pošta Srbije's international express product
PE / PX + 9 digits + RS (e.g. PE123456789RS)13 charactersPost Express, the domestic courier service inside Serbia
CN / LX / UA + 9 digits + origin code (e.g. LX123456789CN)13 charactersInbound international items from foreign posts; ends in the origin country code, not RS

If your number ends in a code other than RS, it was created abroad and Serbia Post is the final-mile carrier rather than the origin. The prefix still tells you the service class, but you should expect the early scans to be in the sending country's network.

Serbia Post Tracking Status Guide

Serbia Post tracking moves through a predictable set of statuses, from acceptance at a post office to final delivery, with extra customs steps for international items. The table below explains the events you are most likely to see and what each one means for your parcel. Statuses may appear in Serbian on the official portal, so the English equivalents are shown alongside.

StatusWhat It Means
Item accepted / Prijem pošiljkeThe shipment has been lodged at a Pošta Srbije counter and entered into the system. Tracking starts here.
Processed at sorting center / ObradaThe item has reached a postal center (Pošta Srbije runs 17 postal centers) and is being sorted toward its destination.
In transit / U tranzituThe shipment is moving between facilities. Domestic items move quickly; international items travel toward the border exchange office.
Dispatched abroad / Otprema u inostranstvoFor outbound international mail, the item has left Serbia's exchange office, usually the Belgrade gateway, toward the destination country.
Arrived at destination countryThe parcel has reached the destination's international exchange office and been handed to the local post.
Held at customs / CarinjenjeCustoms is reviewing the item. Duty, VAT, or a postal handling fee may be assessed before release.
Customs clearedThe item has cleared customs and is released for onward delivery.
Out for delivery / UručenjeA carrier is delivering the item to the address today.
Delivery attempted / Neuspešno uručenjeDelivery was attempted but failed, often because no one was present. A notice is usually left.
Available for pickup / Na raspolaganju u poštiThe item is waiting at a designated post office for collection, typically for a set holding period.
Delivered / UručenoThe item has been handed to the recipient. Registered and EMS items capture a signature.

What to Do If a Serbia Post Parcel Is Delayed or Not Updating

A Serbia Post tracking number that has not updated for several days is usually still moving, because international parcels can sit between scan points for a week or more. Cross-border items often go quiet during the long-haul leg and during customs review, then resume scanning once they reach the destination network. Before assuming a problem, give a domestic item a few business days and an international item up to two to three weeks.

If the status is genuinely stuck, start by confirming you typed the number correctly, including the two-letter prefix and the RS (or origin) suffix. Check the tracker on this page, which consolidates scans from Pošta Srbije and partner posts, so a missing update in one system may appear in another. For inbound marketplace parcels, the origin carrier (such as China Post) may show progress that the Serbian leg has not picked up yet.

For an item that shows "held at customs" for a long time, you may need to provide documents or pay charges before it is released. If a parcel is confirmed lost or arrived damaged, the sender (the party with the contract of carriage) should file an inquiry or claim with Pošta Srbije, quoting the tracking number and the acceptance receipt.

Serbia Post Services and Delivery Times Compared

Pošta Srbije offers a full ladder of services, from ordinary letters to international EMS, and delivery time depends on which one you use. Domestic standard mail and parcels typically take 2 to 5 working days, the Post Express courier offers next-day or even same-city same-day delivery, and international EMS reaches most destinations in about 3 to 7 days. The table below compares the main products.

ServiceScopeTypical Delivery TimeTracking
Ordinary / standard mailDomestic and international lettersDomestic 2-5 working days; international variesNot individually tracked
Registered mail (preporučena)Domestic and internationalDomestic 2-5 working daysTracked end to end, signature on delivery
Postal parcel (paket / CP)Domestic and internationalDomestic 2-5 days; international 7-14+ daysTracked
Post ExpressDomestic courier across SerbiaNext day ("danas za sutra") by 19:00; same-day within one cityTracked, SMS notifications available
EMS (Express Mail Service)International express to 60+ countriesAbout 3-7 days to most destinationsTracked end to end, signature on delivery

Post Express is the flagship domestic courier brand. According to Pošta Srbije, its core promise is "danas za sutra" (today for tomorrow) delivery by 19:00 across most of Serbia, with same-day delivery available when sender and recipient are in the same city. EMS is the international express counterpart and accepts goods packages up to 30 kg.

"EMS is the fastest way of sending postal items, with priority handling at every stage of transport and delivery." (Pošta Srbije, EMS service description, 2024.)

Serbia Post Delivery and Transit Times Across Serbia

Domestic Serbia Post delivery reaches the entire country through a network of 1,512 post offices and up to 7,000 delivery vehicles, so most addresses receive standard mail within 2 to 5 working days. Belgrade, Novi Sad, Niš, Kragujevac, Subotica, and other cities are served quickly through the postal centers, while rural areas in regions such as Šumadija, Vojvodina, and southern Serbia may take a little longer. Post Express compresses this further, delivering next day to most towns and same day within a single city.

Pošta Srbije employs a workforce of up to 14,876 people and maintains 17 postal centers and around 3,092 mailboxes, which is why even high-volume periods are absorbed without standard mail times stretching far beyond the 2-to-5-day window. For deliveries you cannot receive at home, items are held for collection at a designated post office, and registered or EMS shipments require a signature.

For neighboring countries, transit is short because the items cross a single border. Parcels to and from Bosnia and Herzegovina Post, Montenegro Post, and North Macedonia Post generally move faster than long-haul shipments to other continents.

Which Countries Does Serbia Post Deliver To?

Serbia Post delivers to more than 60 countries through its EMS network and to virtually every country worldwide through the Universal Postal Union framework. Serbia was a founding member of the UPU in 1874, alongside 21 other countries, which means its registered mail and parcels move under the same S10 tracking and CN-form customs standards used by national posts everywhere. Outbound international items are dispatched through Serbia's exchange office, typically the Belgrade gateway, and handed to the destination's postal operator for final delivery.

Domestically, coverage is complete: Pošta Srbije serves all of Serbia, from the capital Belgrade and the Vojvodina cities of Novi Sad and Subotica to central Šumadija around Kragujevac and the south around Niš. Internationally, the densest links are with Europe, especially neighboring Balkan states, followed by major destinations in North America and Asia where the Serbian diaspora and e-commerce demand are concentrated.

Example destinations by region include:

  • Domestic: Belgrade, Novi Sad, Niš, Kragujevac, Subotica, Zrenjanin, Čačak.
  • Europe: Croatia, Bosnia and Herzegovina, Montenegro, North Macedonia, Hungary, Germany, Austria, Switzerland, France, Italy.
  • North America: United States, Canada.
  • Asia Pacific: China, Turkey (transcontinental), Australia, Japan.
  • MENA and beyond: United Arab Emirates, and other UPU member destinations.

Within the region, Serbia Post connects directly to Croatia Post and other neighboring operators, so a parcel posted in Belgrade for Zagreb hands off cleanly between the two national systems.

Serbia Post Cross-Border Customs and International Handoff

Inbound parcels to Serbia clear customs based on declared value, and Serbia applies a VAT de minimis of 22 EUR on imported goods. Items below that value generally avoid VAT, while higher-value shipments can attract VAT and, above further thresholds, customs duty. Gifts between private individuals may be exempt when the contents are below 70 EUR and the package is clearly marked as a gift containing no commercial goods. Commercial shipments under 1,000 EUR are typically cleared through a simplified procedure.

Customs charges are not the only cost on an inbound parcel. Pošta Srbije may add a postal handling fee, such as a customs inspection fee, which is separate from duty and VAT and can apply even when no duty is due. Serbia calculates import charges on the CIF basis, meaning the value of the goods plus shipping is used, so postage counts toward the assessable amount.

For international mail, the customs declaration travels with the item on a CN22 or CN23 form, depending on value, attached by the sender. While a parcel is in customs review, its tracking will show a "held at customs" status until it is cleared or until charges are paid, after which it returns to the delivery flow.

What Is Serbia Post (Pošta Srbije)?

Pošta Srbije is the state-owned national postal operator of Serbia, with roots going back to 1840, when the first public post offices opened in Belgrade and Kragujevac. Public postal traffic in Serbia formally began on 25 May 1840 (old calendar), and the country issued its first postage stamp in 1866. Serbia then helped found the Universal Postal Union in 1874, cementing its place in the global postal system.

The modern enterprise traces its corporate form through the 20th century: it became a state enterprise in 1945, was reorganized as the public enterprise PTT Saobraćaja "Srbija" in 1989, and in 1997 was restructured into a holding that also founded Telekom Srbija and the bank Poštanska štedionica. Headquartered in Belgrade, Pošta Srbije today combines mail, parcels, express courier, and financial services under one network.

By scale, Pošta Srbije operates 1,512 post offices, 17 postal centers, around 3,092 mailboxes, and up to 7,000 delivery vehicles, with a workforce of up to 14,876 employees. That footprint makes it one of the largest service networks in the country and the backbone of both domestic delivery and Serbia's connection to international postal traffic.

Serbia Post Marketplace Collaborations and E-Commerce Deliveries

Serbia Post is a primary last-mile carrier for cross-border e-commerce, delivering parcels from the marketplaces Serbian shoppers buy from most. AliExpress is the largest e-commerce retailer in the Serbian market, with online revenue of about 239 million US dollars in 2024, and a large share of those parcels enter Serbia through the postal channel and are delivered by Pošta Srbije. Orders from AliExpress, Amazon, and eBay commonly arrive on a foreign tracking number that Pošta Srbije scans through customs and onto your door.

Within Serbia, the leading local platforms are KupujemProdajem (the largest classifieds site), Kupindo, and Limundo (an auction marketplace), along with eponuda and newer card-payment marketplaces such as Vondi, Ananas, and Shoppster. On classifieds like KupujemProdajem and Limundo, buyers and sellers often arrange delivery themselves, and Pošta Srbije is a frequent choice for sending those items domestically. For inbound Chinese parcels, Temu, Shein, and AliExpress dominate volume, and the postal handoff from China Post to Pošta Srbije is the route most of those low-cost orders travel.

Whichever marketplace your order came from, you can follow it here. Enter the tracking number from your order confirmation into the tracker on this page to see the full journey, from the origin country through Serbian customs to final delivery by Pošta Srbije.

Serbia Post Common Questions:

How do I track a Serbia Post parcel?

Enter your tracking number into the tracker on this page to follow your Serbia Post (Pošta Srbije) shipment. The tool consolidates scans from Pošta Srbije and partner postal operators, so you see acceptance, transit, customs, and delivery in one place. You can also check the official portal at posta.rs.

Where do I find my Serbia Post tracking number?

Your Serbia Post tracking number is on the acceptance receipt you receive when posting an item at a counter. If you bought online, it is in your order confirmation email or on the order page in your account. For incoming parcels, it is printed on the shipping label.

What does a Serbia Post tracking number look like?

A Serbia Post tracking number has 13 characters: two letters, nine digits, and the country code RS, for example RR123456789RS. The two opening letters show the service, such as RR for registered mail or EE for EMS. Domestic Post Express numbers usually begin with PE or PX.

What is the difference between my order ID and my tracking number?

An order ID is generated by the shop and only works inside that shop's account area. A tracking number is the UPU-format code (two letters, nine digits, RS) that postal systems read. If you only have an order ID, open your order page to find the carrier tracking number before searching.

Why is my Serbia Post tracking not updating?

A Serbia Post tracking number often goes quiet during the long-haul leg of an international journey or while an item sits in customs, then resumes once it reaches the next network. Give a domestic item a few business days and an international item up to two to three weeks. Confirm you entered the number correctly, including the prefix and suffix, before assuming a problem.

How long does Serbia Post delivery take?

Domestic Serbia Post standard mail and parcels typically take 2 to 5 working days. Post Express delivers next day across most of Serbia ("danas za sutra") and same day within one city. International EMS reaches most destinations in about 3 to 7 days, while standard international parcels can take 7 to 14 days or more.

What is Post Express?

Post Express is Pošta Srbije's domestic courier service for fast delivery across Serbia. Its core promise is next-day delivery by 19:00, with same-day delivery available when sender and recipient are in the same city. Post Express shipments are tracked and can include SMS notifications. Their tracking numbers usually start with PE or PX.

What is EMS Serbia and how fast is it?

EMS (Express Mail Service) is Pošta Srbije's international express product, reaching more than 60 countries and accepting goods packages up to 30 kg. EMS items typically arrive in about 3 to 7 days depending on the destination, are tracked end to end, and require a signature on delivery. EMS tracking numbers begin with EE.

Can I track an AliExpress, Temu, or Shein order delivered by Serbia Post?

Yes. Parcels from AliExpress, Temu, and Shein usually enter Serbia on a foreign tracking number (often from China Post) and are delivered locally by Pošta Srbije. Enter that number into the tracker on this page to follow it from the origin country through Serbian customs to your door.

Will I pay customs duty or VAT on a parcel into Serbia?

Serbia applies a VAT de minimis of 22 EUR, so goods below that value generally avoid VAT, while higher-value items can attract VAT and, above further thresholds, customs duty. Gifts between private individuals may be exempt below 70 EUR if clearly marked as a gift. Pošta Srbije may also add a postal handling fee, separate from duty and VAT.

Why is my parcel held at customs in Serbia?

A "held at customs" status means Serbian customs is reviewing the item's declared value and contents. The parcel is released once it clears or once any duty, VAT, or handling fee is paid. If documents or payment are required, you may be contacted before the item can continue to delivery.

What happens if I miss a Serbia Post delivery?

If delivery is attempted and no one is present, Pošta Srbije usually leaves a notice and holds the item at a designated post office for collection. Registered and EMS shipments require a signature, so they cannot be left without someone receiving them. Items are held for a set period before being returned.

How do I contact Serbia Post?

You can reach Pošta Srbije through its official website at posta.rs and its customer contact line at 381 700 100 300. For Post Express domestic courier queries, the Post Express service has its own contact channels. Keep your tracking number and acceptance receipt handy when you call.

What should I do if my Serbia Post parcel is lost or damaged?

If a tracked item is confirmed lost or arrives damaged, the sender holds the contract of carriage and should file an inquiry or claim with Pošta Srbije, quoting the tracking number and the acceptance receipt. Keep all packaging and documentation, because they are usually required to support a claim.

Does Serbia Post deliver internationally?

Yes. Serbia Post delivers to more than 60 countries via EMS and to virtually every country worldwide through the Universal Postal Union, which Serbia helped found in 1874. Outbound items are dispatched through Serbia's exchange office, usually the Belgrade gateway, and handed to the destination's national post for final delivery.

Can I track Serbia Post parcels to neighboring countries?

Yes. Items to and from Croatia, Bosnia and Herzegovina, Montenegro, and North Macedonia are tracked end to end when sent as registered or parcel services. Because they cross a single border, regional shipments usually move faster than long-haul parcels. Enter your number on this page to follow the full route.

Where do I find my Serbia Post tracking number?

  • If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
  • If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.

Serbia Post package lost or stolen what to do?

If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.

Serbia Post contact information:
  • Website: http://www.posta.rs/
  • Phone: 381 700 100 300

What can I do if my package hasn't been delivered?

First, please check the delivery standard for the mail class of your domestic item. You can find out the mail class by entering the Serbia Post Tracking number and looking up "Product Information" Then compare your mail class and progress to what is found in the Mail Delivery Standards chart located in Delayed mail and packages?. The delivery standard chart indicates when your item should be delivered by and when we suggest you could email or call Customer Service regarding your item. Also, if your item has a status of "Alert" a delay could have occurred because of weather-related and other natural disasters or events.

What is Amazon FBA program?

FBA prep is the process of getting your inventory ready to send into Amazon. It mainly focuses on the packaging and labeling of items but some sellers, especially those importing goods, also include an inspection of their inventory.

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