David Wang
-Updated on June 24, 2026
How do I arrange a Yamato redelivery if I missed the parcel?
If you miss a delivery, the driver leaves a redelivery notice (fuzai renraku-hyo) and holds the parcel at the nearest sales office. Arrange a new date and time slot through the Kuroneko Members site, by phone, or by scanning the QR code on the notice. You can also pick it up at the sales office.
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