David Wang
-Updated on June 26, 2026
How do I file a claim for a lost or damaged Correos Chile parcel?
File a claim (reclamo) through the Correos de Chile Sucursal Virtual: sign in, open a case, and attach the lodgement receipt, the S10 tracking number, and a description and value of the contents. Claims apply mainly to registered, parcel, and EMS items, which carry tracking and, for registered and EMS, a delivery signature.
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