Delivery Problems
5 questions about Delivery Problems, answered.
What happens if a delivery is missed or fails?A missed delivery starts a hold clock: 15 days at USPS and Canada Post, 18 at Royal Mail, 10 business days at Australia Post, then return to sender.What happens if delivery fails?A missed delivery starts a hold clock: 15 days at USPS and Canada Post, 18 at Royal Mail, 10 business days at Australia Post, then return to sender.Why does my Aliexpress order show “Delivered” but I didn’t receive it?Learn why your Aliexpress order shows “Delivered” even if you didn’t receive it, including mailbox delivery, early scans, wrong addresses, or tracking changes.My order is stuck at “Departed from country of origin.” What does it mean?Departed from country of origin is EMSEVT event EMC, the origin post's last scan. The next update comes from the destination country, 10 to 25 days later.What can I do if my mailpiece hasn't been delivered?First, please check the delivery standard for the mail class of your domestic item. You can find out the mail class by entering the USPS® Tracking number and looking up “Product...