David Wang
-Updated on June 26, 2026
How do I return a parcel with Hermes?
Many German retailers, especially Otto group brands, include a Hermes return label or QR code. Take the item to any Hermes ParcelShop, hand it over, and keep the receipt with its shipment number so you can track the return back to the warehouse. Your refund is processed by the retailer once they receive the goods.
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