I haven't received my parcel but it shows "Delivered"

The carrier is distributing your package now. Please wait in patience or check with local post offices or website in the destination country.

Contact information and website of the local post office in some countries:

I have returned a parcel, but have not received my refund

CollectPlus does not arrange refunds or exchanges. Once the parcel has been returned to the retailer, if you have any queries on when your refund will

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