David Wang
-Updated on June 26, 2026
My DB Schenker tracking is not updating. What should I do?
Freight scans at fewer points than a domestic parcel, so a status that is unchanged for two or three business days is usually still in transit, especially on long air or ocean legs. Confirm you entered the right reference for the mode, allow up to 24 hours after pickup for the first scan, and check whether the shipment is held for customs or an unpaid duty. If it is genuinely stalled, the booking party can open a trace through the eSchenker or DSV portal.
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