David Wang
-Updated on June 25, 2026
My POST Luxembourg parcel says delivered but I do not have it. What should I do?
First check your letterbox, any safe place, and whether a household member or neighbour accepted it, and confirm the address on the order. For registered and EMS items a signature is recorded, so ask POST Luxembourg who signed. If it still cannot be located, contact POST customer service with your tracking number and posting receipt to open an inquiry.