David Wang
-Updated on June 24, 2026
What should I do if my CTT package is lost or delayed?
First, check the latest status on InstantParcels or CTT and allow extra time for international items in customs. If there is still no progress, contact CTT customer service at (351) 707 26 26 26 with your tracking number and posting receipt. For registered or insured items, you can file a claim through CTT.
Related Articles
What should I do if my PHLPost package is lost or very delayed?
First recheck the tracking number and the latest status, and allow extra time for international items and customs. If there is still no progress, cont
Read MoreWhat should I do if my Vietnam Post package is lost or delayed?
Re-check the latest status on InstantParcels or vnpost.vn and allow extra time for international items in transit or customs. If it is still missing,
Read MoreWhat should I do if my Egypt Post package is lost or delayed?
Check the latest tracking status to see where the last scan happened, allow extra time for international items, and keep your posting receipt since it
Read MoreMy Kazpost package is delayed or lost. What should I do?
First recheck the tracking number for typos and allow extra time for international transit. Confirm whether the item has been handed to the destinatio
Read MoreWhat should I do if my Maroc Poste package is lost or delayed?
First, check the latest tracking status. If the item has shown no movement well beyond the expected delivery window, contact Barid Al-Maghrib customer
Read MoreWhat should I do if my Thailand Post package is lost or delayed?
First check the latest tracking status. If the item has not moved for an unusually long time, contact the Thailand Post contact center at +(66) 0 2831
Read More