David Wang
-Updated on June 25, 2026
Which marketplaces does Ninja Xpress deliver for?
Ninja Xpress is a logistics partner for Indonesia's leading e-commerce platforms, including Shopee, Tokopedia, Lazada, Bukalapak, Blibli, and ZALORA. If your order shipped with Ninja Xpress, the tracking ID is inside the order's shipping detail. You can track it here or follow platform-specific guidance for Shopee and Lazada orders.
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Can I pick up my Ninja Xpress parcel instead of home delivery?
Yes. Ninja Xpress offers pickup at Ninja Points (partner collection points such as neighborhood shops) and at Ninja Box automated lockers in selected
Read MoreDoes Ninja Xpress deliver on Sundays?
No. Ninja Xpress operates Monday to Saturday and does not deliver on Sundays or public holidays. If a delivery cannot be completed, it is rescheduled
Read MoreDoes Ninja Xpress offer Cash on Delivery (COD)?
Yes. Cash on Delivery is supported for many Ninja Xpress orders, letting you pay when the parcel arrives. Availability of COD depends on the seller an
Read MoreCan I reschedule or change my Ninja Xpress delivery?
Yes. You can request a redelivery or adjust delivery preferences through NinjaChat or Ninja Xpress customer service. If a delivery attempt fails, Ninj
Read MoreWhy does Ninja Xpress say delivered but I have not received my parcel?
First check around your property, with household members, neighbors, or building reception, since drivers may leave parcels with a recorded proof of d
Read MoreHow long does Ninja Xpress take to deliver?
Ninja REG (regular) usually takes about 1 to 5 days nationwide, roughly 1 to 2 days within the same province and 2 to 3 days across provinces. Ninja F
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