David Wang
-Updated on June 25, 2026
Why did my retailer ship part of my order with OnTrac and part with another carrier?
Large retailers split orders across carriers to balance cost and speed. A multi-item order can arrive as several parcels, some delivered by OnTrac and others by USPS or FedEx. Each parcel has its own tracking number, and you can follow every OnTrac leg using the tracker on this page.
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