David Wang
-Updated on June 26, 2026
Why does the Mondial Relay site ask for my postal code?
The official Mondial Relay portal uses the recipient's postal code (ZIP code) as a second identifier alongside the tracking number, so it can confirm the destination country and the correct relay point. Keep the delivery postcode handy if you track on the carrier's own page. On InstantParcels you only need the number itself.
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What does a Mondial Relay tracking number look like?
A Mondial Relay tracking number is purely numeric, usually 8 digits (for example 12345678), and sometimes 10 or 12 digits on cross-border or locker sh
Read MoreWhere do I find my Mondial Relay tracking number?
Your tracking number comes from the seller or e-merchant, not from Mondial Relay directly. Look in the shipping confirmation email, your order page, o
Read MoreMy Mondial Relay tracking is not updating or seems stuck. What should I do?
A gap of two to three days is usually normal, since relay-network scans are less frequent than express-courier scans and tracking often goes quiet bet
Read MoreHow long does Mondial Relay hold a parcel at a relay point?
Mondial Relay holds parcels at a Point Relais for a limited number of days after the 'available at relay point' scan, after which the parcel is return
Read MoreHow long does Mondial Relay take to deliver?
Domestic French relay-to-relay parcels typically arrive in about 3 to 4 working days, and most relay and locker services run 3 to 5 working days from
Read MoreHow do I track a Mondial Relay parcel?
Enter your Mondial Relay shipment number (an 8-, 10-, or 12-digit numeric code) into the tracker at the top of this page to see the latest scan, the r
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