David Wang
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Updated on June 26, 2026

Why is my DSV tracking not updating?

A lack of updates is most often a normal gap between scans rather than a lost shipment. Ocean freight can stay at "in transit" for two to four weeks while a vessel is at sea, and a pause at "customs clearance in progress" usually means duties or documents are being processed. First confirm you entered the correct reference, then contact the DSV office that booked the shipment, or the merchant if it was an online order.