David Wang
-Updated on June 24, 2026
Why is my GLS parcel held in customs?
Parcels crossing into or out of the European Union, or between countries with different customs rules, can be held for clearance. You may see a status like held in customs or customs clearance in progress. If duties or taxes are owed, the carrier or customs authority usually contacts the recipient, and the parcel stays on hold until any charges are paid.
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