David Wang
-Updated on June 26, 2026
Why is my Hermes tracking not updating?
Tracking only refreshes when the parcel is physically scanned, so gaps are normal overnight, on weekends, and during peak periods. Hermes Germany status often appears only a few hours after handover. If a domestic parcel shows no movement for more than about a week, or an international one for more than two weeks, contact the retailer you ordered from, since the sender holds the contract with Hermes.
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