David Wang
-Updated on June 25, 2026
Why is my MRW tracking not updating?
The most common reasons are a weekend or local holiday, a failed delivery attempt, or a parcel waiting at the destination franchise. First confirm you entered the full number correctly. If the last status is "delivery attempted" or "available for pickup", the parcel is safe and waiting for redelivery or collection. If it still shows "in transit" with no movement for more than two working days, contact the sending franchise or the store you ordered from.