David Wang
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Updated on June 26, 2026

Why is my SDA parcel stuck in customs?

An 'in dogana' or 'in sdoganamento' status means the parcel is undergoing customs clearance, which is a normal step for international shipments. Import duty and VAT, where they apply, are the recipient's responsibility and may need to be paid before release, which can add a day or two before delivery resumes.