Austrian Post provides reliable and detailed tracking services that allow customers to monitor their shipments in real time. With tracking support for both domestic and international deliveries, Austrian Post ensures complete visibility from dispatch to delivery.
Tips for Tracking Austrian Post Packages
Use the Official Website: Enter your tracking number at post.at.
Enable Notifications: Opt in for email or SMS alerts for live updates.
Check Tracking History: View historical scan events to track shipment progress.
Cross-reference with Partner Couriers: For international shipments, check with local partner postal services (e.g., USPS, Deutsche Post).
How to Identify an Austrian Post Tracking Number
Austrian Post tracking numbers typically contain a mix of letters and numbers. They are provided at the time of shipment or purchase and can be found on the shipping receipt or in the order confirmation email.
Austrian Post Tracking Number Format
Common Austrian Post tracking number formats include:
Registered Mail: Starts with "RR" or "RC" and ends with "AT" (e.g., RR123456789AT)
Parcels: May follow formats like CP123456789AT or LX123456789AT
EMS (Express Mail): EE123456789AT
Austrian Post Tracking Status Guide
Here are some common tracking statuses:
"Einlieferung erfasst" – Shipment received
"Sendung in Transport" – In transit
"Zugestellt" – Delivered
"Unzustellbar" – Delivery failed
"Zur Abholung bereit" – Ready for pickup
Austrian Post Tracking Service
Austrian Post’s tracking service provides end-to-end visibility, accessible online or through the mobile app. It supports both barcode scanning and manual entry, and integrates seamlessly with international tracking networks.
Austrian Post Products and Shipment Services
Standard Parcel Domestic (Paket Inland) Tracking
Austrian Post’s basic domestic parcel service provides reliable door-to-door delivery within Austria.
Key Features:
Weight limit: up to 31.5 kg
Delivery within 1–2 business days
Insurance included up to €510
Benefits:
Affordable for everyday shipping
Available drop-off at post offices and pickup stations
Tracking Details:
Full tracking with delivery confirmation via email/SMS
EMS Express Mail Service Tracking
Austrian Post EMS is designed for time-sensitive shipments with fast delivery both domestically and internationally.
Key Features:
Priority handling and faster customs processing
Delivery in 1–2 business days (domestic), 1–4 (international)
High compensation coverage
Benefits:
Ideal for business-critical or urgent packages
Real-time tracking
Tracking Details:
Fully traceable from dispatch to delivery with live updates
Registered Mail (Einschreiben) Tracking
This service is used for important documents or letters that require proof of mailing and delivery.
Key Features:
Includes delivery confirmation
Max weight: 2 kg
Optional advice of receipt (Rückschein)
Benefits:
Ideal for official communication and legal documents
Includes liability up to €50
Tracking Details:
Scanned at dispatch, in transit, and upon delivery
International Parcel (Paket International)
For global shipments, Austrian Post offers competitive delivery times and tracking options through global postal alliances.
Key Features:
Weight limit: up to 30 kg
Coverage to over 200 countries
Economical or priority options
Benefits:
Flexible pricing and delivery speed
Support for customs documents
Tracking Details:
Tracked through UPU and partner postal networks (e.g., USPS, Royal Mail)
Eco-Shipping (ÖkoLog)
Eco-friendly shipping option using sustainable logistics practices.
Key Features:
Carbon-neutral delivery
Optimized transport routes
Benefits:
Supports green shipping goals
Great for eco-conscious brands
Tracking Details:
Full tracking available, labeled as ÖkoLog service
Summary Comparison Table
Service Name | Delivery Time | Max Weight | Tracking Type | Key Benefit |
---|---|---|---|---|
Standard Parcel Inland | 1–2 days | 31.5 kg | Full tracking | Reliable domestic delivery |
EMS | 1–4 days | 30 kg | Real-time | Express international service |
Registered Mail | 2–3 days (Europe) | 2 kg | Step-by-step | Secure with delivery proof |
International Parcel | 3–15 days | 30 kg | Global tracking | Worldwide coverage |
Eco-Shipping (ÖkoLog) | Varies | 31.5 kg | Sustainable tracking | Environmentally friendly option |
Austrian Post International Tracking
International packages shipped via Austrian Post can be tracked globally through post.at or using partner postal service platforms. The tracking number remains the same and updates are shared across both systems.
Austrian Post Registered and Unregistered Mail Tracking
Registered Mail: Full tracking with signature confirmation and liability coverage.
Unregistered Mail: No end-to-end tracking; only scanned at dispatch (used for standard letters or promotional mail).
Benefits of Using Austrian Post
Extensive domestic and EU-wide reach
Reliable delivery network
Full-featured tracking system
Competitive pricing
Integrated sustainability initiatives (e.g., ÖkoLog)
Austrian Post and Integration with E-commerce Platforms
Austrian Post offers plugins and APIs for platforms like Shopify, Magento, and WooCommerce. Sellers can automate label generation, sync orders, and provide tracking links to customers with minimal effort.
Delayed or Lost Shipments
If tracking status hasn’t updated in over 48 hours:
Contact Austrian Post support
Verify recipient address and customs issues (for international)
File an inquiry or claim after the standard waiting period (typically 10 business days)
Austrian Post Delivery Time Estimates
Destination | Estimated Delivery Time |
---|---|
Domestic (Austria) | 1–2 business days |
Europe | 3–7 business days |
Worldwide | 7–15 business days |
How to Contact Austrian Post Tracking Support
Website: www.post.at
Phone: +43 800 010 100 (Mon–Fri, business hours)
Email: [email protected]
Live Chat: Available on the website
In-person: Any local Austrian Post branch
Company Overview and Brief History
Austrian Post (Österreichische Post AG) is the national postal service of Austria, founded in its modern form in 1999 following the split from the former state-run PTV (Post- und Telegraphenverwaltung). Today, it operates as a major logistics and parcel company, with services expanding across Central and Eastern Europe and strong emphasis on sustainability and innovation.