Updated on June 28, 2026

Cyprus Post Tracking

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Cyprus Post tracking lets you follow a letter, parcel, or express item handled by Cyprus Postal Services from the moment it is accepted at a post office until it reaches your door, your private post office box, or a Parcel24 locker. Paste your tracking number into the tracker on this page to see the latest scans in one place, whether the item is travelling inside Cyprus or crossing a border. Cyprus Post is the Republic of Cyprus's official universal postal service provider, operating under the Ministry of Transport, Communications and Works, and it issues tracking numbers that follow the international Universal Postal Union (UPU) standard, so they work with global track-and-trace tools as well.

Cyprus Post Tracking Number Format

A standard trackable Cyprus Post item carries a 13-character UPU S10 tracking number made up of two letters, nine digits, and the country code "CY" at the end (for example, RR123456789CY). The two opening letters identify the service class, the nine digits are the unique item serial, and "CY" confirms the item originated in Cyprus. This is the number you receive on your Registered Post, EMS Datapost, or parcel receipt, and it is the one to paste into the tracker on this page.

The S10 standard is defined by the Universal Postal Union and used by national posts worldwide, which is why a Cyprus Post number ending in "CY" can also be followed by the destination post once the item is handed over abroad. The first letter usually signals the broad category of mail, while the second letter narrows the service. The most common opening pairs you will see are "RR" for registered items, "EE" for EMS or express items, "CX" or "CP" for parcels, and "RA" or "RB" for other registered formats.

Not every Cyprus Post product uses the 13-character S10 layout. Premium QuickPost express shipments are typically tracked with a 10-digit numeric barcode rather than the letter-digit-letter pattern, and the PostExpress local courier service (run with Kronos Express) issues its own alphanumeric barcodes for domestic deliveries. If your number does not end in "CY," check the receipt to confirm which service was used, because the format tells you which product you are tracking.

One point that confuses many shoppers is the difference between a seller's order ID and the postal tracking number. An order reference from a store such as Amazon tracking or AliExpress tracking is not the same as the Cyprus Post number that appears once the parcel enters the local network. Use the order ID inside the retailer's account to find the carrier reference, then track that postal number here.

Cyprus Post Tracking Number Example

The table below lists the number formats you are most likely to encounter, with the typical length and what each pattern indicates. Prefix meanings follow the UPU S10 convention; where a prefix does not reliably indicate a single service on its own, it is shown as a commonly seen pattern rather than a guarantee.

Format / PatternTypical LengthExampleWhat It Indicates / Where You See It
RR + 9 digits + CY13 charactersRR123456789CYRegistered Post item from Cyprus. Tracked end to end, signature on delivery. Commonly seen on documents and letters sent abroad.
EE + 9 digits + CY13 charactersEE123456789CYEMS Datapost express item. Priority handling, full track and trace, faster customs clearance.
CX or CP + 9 digits + CY13 charactersCX987654321CYStandard or insured parcel posted from Cyprus. Seen on regular international parcels.
RA / RB + 9 digits + CY13 charactersRA123456789CYOther registered or recorded formats. The prefix alone does not always identify the exact product, so check your receipt.
10-digit numeric barcode10 digits1234567890QuickPost premium express shipment. Tracked through Cyprus Post's courier network.
Alphanumeric barcodeVaries(varies)PostExpress local courier delivery within Cyprus, run with Kronos Express.

If you bought from an overseas marketplace, the inbound item may arrive under a tracking number issued by the origin post, such as a China Post tracking number for goods shipped from China, and then continue under Cyprus Post once it lands on the island. Both numbers describe the same parcel; the "CY" number reflects the final domestic leg.

Cyprus Post Tracking Status Guide

Cyprus Post tracking statuses follow the parcel through acceptance, sorting, international exchange, customs, and final delivery. The table below explains the events you are most likely to see and what each one means for your item.

StatusWhat It Means
Item accepted / PostedCyprus Post has received your item at a post office or agency and created the first tracking scan. The clock starts here.
In transit / Processed at sorting centreThe item is moving through Cyprus Post's network and has been scanned at a sorting facility on its way to the next hub.
Dispatched from outward office of exchangeAn outbound international item has left the Cyprus exchange office and is en route to the destination country.
Arrived at inward office of exchangeThe item has reached the destination country's international gateway and awaits onward processing or customs.
Held by customs / Presented to customsThe parcel is awaiting customs assessment. For inbound items, you may need to pay VAT and a presentation fee before release.
Customs cleared / Released from customsDuties and taxes (if any) are settled and the item is released for onward delivery.
Out for deliveryThe item is with a carrier or postman for delivery to your address today.
Delivery attempted / FailedDelivery was tried but could not be completed. A notice is usually left, and the item may move to a post office for collection.
Available for pickupThe item is waiting at your local post office or a Parcel24 locker. Bring ID and any reference number to collect it.
DeliveredThe item has been handed over or placed in your box or locker. Registered and EMS items are recorded with a signature.

What to Do If a Cyprus Post Parcel Is Delayed or Not Updating

A Cyprus Post tracking page that has not updated for several days is usually a sign the parcel is in transit between scan points or waiting in customs, not that it is lost. International items in particular can sit without a new event while crossing borders, because each post only scans at handover points rather than continuously.

If your number shows no movement, first confirm you are tracking the right reference and not the seller's order ID. Allow extra time during peak shopping periods and public holidays, when volumes rise. For inbound parcels, a long pause at "presented to customs" often means VAT is owed: in 2026 Cyprus Post moved this process online, and you may receive an SMS with a link to pay the VAT plus a fixed presentation-to-customs fee before the item is released. If an EMS Datapost or Registered item is genuinely overdue, contact Cyprus Post with your tracking number, as these services include traceability and, for EMS, compensation cover.

Cyprus Post Services and Delivery Times Compared

Cyprus Post offers a tiered range of products from economy letter mail to premium express, each with its own speed, tracking, and coverage. The comparison below summarises the main trackable services and their typical delivery windows.

ServiceBest ForTypical Delivery TimeTracking
EMS DatapostUrgent documents and merchandise abroadEurope about 3-5 working days; USA, Asia, Australia about 5-10 working days; 24-48 hours once in the destination countryFull track and trace, priority customs, compensation up to 150 euro
QuickPost (Premium)Time-definite international courier to 200+ countriesExpress options for delivery before 9:00 AM or 12:00 PM to selected destinationsEnd-to-end tracking via courier network
Registered PostDocuments and letters sent internationally (from 1 Jan 2026)Varies by destination; slower than expressTracked with signature on delivery
Regular ParcelsStandard goods sent worldwideEconomy timing, varies by countryTracked where the destination supports it
PostExpress (local courier)Same-day and next-day delivery within CyprusSame-day based on posting time; typically next-day after the cut-offTracked across Cyprus, 60+ sites, 82 rural villages served

As of 1 January 2026, Cyprus Post restricts international Registered Post to documents and letters only. For sending goods abroad, the recommended options are EMS Datapost, Regular Parcels, or Recorded Delivery. EMS Datapost is dispatched in special priority dispatches to more than 128 countries and gives items priority both in forwarding and during customs clearance.

Cyprus Post Delivery and Transit Times Across Cyprus and Abroad

Within Cyprus, Cyprus Post and its PostExpress courier deliver to all major towns including Nicosia (Lefkosia), Limassol (Lemesos), Larnaca (Larnaka), Paphos (Pafos), and the wider districts, with same-day or next-day options depending on posting time. PostExpress connects more than 60 service sites and reaches 82 rural villages on daily runs, so even smaller communities receive tracked delivery.

For international items, EMS Datapost delivers to Europe in roughly 3 to 5 working days and to long-haul destinations such as the United States, Australia, and much of Asia in about 5 to 10 working days. Once an EMS item arrives in the destination country, delivery is normally completed within 24 to 48 hours on working days, unless customs clearance is required. Economy parcel services take longer and depend on the destination post's own handling speed.

Collection options at the Cyprus end include home delivery, pickup from your local post office, a Private Post Office Box, and Parcel24, an automated 24/7 self-service locker network available in Lefkosia, Larnaka, and Pafos that lets you collect items at any hour using a secure terminal.

Cyprus Post Customs Clearance and VAT on Inbound Parcels

Inbound parcels from outside the European Union are subject to 19% VAT in Cyprus, and Cyprus Post handles the customs presentation before delivery. Many large marketplaces now collect this VAT at checkout through the EU's Import One-Stop Shop (IOSS) scheme for goods valued under 150 euro, which means the parcel is marked as VAT-paid and is released without an extra charge at the post office.

If VAT was not prepaid, Cyprus Post's 2026 online process applies: you receive an SMS with a link to a platform where you enter the tracking number and pay the VAT plus a fixed presentation-to-customs fee (reported at 3.50 euro in 2026), after which the parcel is forwarded to your post office or Parcel24 locker. The European Union is also phasing in additional customs charges on low-value non-EU parcels, including a per-item-category duty, which affects budget marketplaces in particular.

"EMS Datapost items receive priority handling at every stage, including customs clearance, and include compensation coverage as part of the postage fee." (Cyprus Post, EMS Datapost service, 2026.)

Which Countries Does Cyprus Post Deliver To?

Cyprus Post delivers across Cyprus and to more than 200 countries and territories worldwide through its QuickPost network, with EMS Datapost reaching over 128 countries in priority dispatches. As a member of the Universal Postal Union, Cyprus Post hands international items to partner posts in each destination country, which complete the final delivery and add their own tracking scans.

Domestically, the network covers the government-controlled districts of the Republic of Cyprus, including Nicosia, Limassol, Larnaca, Paphos, and surrounding towns and villages, through 51 service points and around 1,071 postal agencies. Internationally, Cyprus Post connects Cyprus to neighbours and trading partners across several regions.

  • Domestic: Nicosia (Lefkosia), Limassol, Larnaca, Paphos and district towns and rural villages.
  • Europe: Greece, Malta, Italy, Germany, France, the United Kingdom, and other EU and European destinations.
  • MENA and nearby: Israel, Turkey, Egypt, Lebanon, and Gulf states.
  • North America: the United States and Canada.
  • Asia Pacific: China, Japan, Australia, and Southeast Asia.

Cyprus shares especially close postal ties with its regional neighbours. Items to and from Greece often move through ELTA Hellenic Post tracking, while parcels to fellow Mediterranean island state Malta are handled by Malta Post tracking, and items to and from Turkey connect with Turkey Post (PTT) tracking.

What Is Cyprus Post and How Large Is Its Network?

Cyprus Post, formally the Department of Postal Services and known in Greek as Kypriako Tachydromeio, is the official universal postal service provider of the Republic of Cyprus, operating under the Ministry of Transport, Communications and Works. Modern postal services on the island began under British administration, with the first post office established in Larnaca on 22 July 1878.

Today Cyprus Post operates a network of 51 service points alongside approximately 1,071 postal agencies spread across urban neighbourhoods and rural communities, giving it broad reach for a country of its size. The alphanumeric postcode format still in use today, such as CY-1900 for Nicosia, was introduced in 1994, and the organisation modernised its sorting and tracking technology through the 2000s. As a UPU member, Cyprus Post participates in the global postal network and the EMS Cooperative, which underpins its international express service.

Cyprus Post Marketplace Collaborations and Online Shopping Deliveries

Cyprus Post delivers a large share of the parcels Cypriot shoppers order from international marketplaces, completing the last mile after items arrive on the island. Because Cyprus has a relatively small domestic e-commerce sector, most tracked parcels originate from large foreign platforms and Chinese marketplaces that ship to the EU.

The most common sources of inbound Cyprus Post parcels include Amazon order tracking, AliExpress order tracking, and eBay order tracking, along with fast-fashion and budget platforms such as Shein and Temu. Parcels from these stores are frequently shipped from China and handed to Cyprus Post for domestic delivery, which is why an inbound item may begin under a Chinese origin tracking number and finish under a Cyprus Post "CY" number. When VAT has been collected at checkout through IOSS, these parcels clear customs without an extra charge; when it has not, Cyprus Post's online customs process applies before the item is released to your address or Parcel24 locker.

Cyprus Post Common Questions:

How do I track a Cyprus Post parcel?

Enter your Cyprus Post tracking number into the tracker on this page and you will see the latest scan history, including acceptance, transit, customs, and delivery events. Your number is on the receipt you received when posting, or in the dispatch confirmation from the sender. For inbound parcels from a marketplace, find the postal tracking number in your order details, then track it here.

What does a Cyprus Post tracking number look like?

A standard Cyprus Post tracking number has 13 characters: two letters, nine digits, and the country code CY at the end, for example RR123456789CY. This follows the Universal Postal Union S10 standard. QuickPost express items may instead use a 10-digit numeric barcode, and PostExpress local courier deliveries use their own alphanumeric barcodes.

Where do I find my Cyprus Post tracking number?

If you are the sender, the number is printed on your post office receipt for Registered Post, EMS Datapost, or a parcel. If you are receiving an item from an online store, the postal tracking number appears in your order confirmation or shipping email. The seller's order ID is not the same as the postal tracking number, so use the carrier reference to track here.

Why is my Cyprus Post tracking not updating?

A tracking page that has not changed for a few days usually means the item is moving between scan points or waiting in customs, not that it is lost. Posts scan at handover points rather than continuously, so international items can pause between countries. Allow extra time during peak periods and holidays. If an inbound parcel is stuck at customs, you may need to pay VAT online before it is released.

How long does Cyprus Post delivery take?

Within Cyprus, PostExpress offers same-day or next-day delivery depending on posting time. Internationally, EMS Datapost reaches Europe in about 3 to 5 working days and the USA, Asia, or Australia in about 5 to 10 working days, with delivery normally completed within 24 to 48 hours once the item arrives in the destination country. Economy parcel services take longer.

What is EMS Datapost and how do I track it?

EMS Datapost is Cyprus Post's international express courier service, sent in priority dispatches to more than 128 countries with full track and trace and compensation cover up to 150 euro. EMS numbers usually start with EE and end in CY. Enter the number into the tracker on this page to follow its progress, including priority customs clearance.

What is QuickPost?

QuickPost is Cyprus Post's premium express courier service, delivering to more than 200 countries and territories with time-definite options such as QuickPost Express 9.00 and 12.00 for delivery before 9:00 AM or 12:00 PM at selected destinations. QuickPost shipments are typically tracked with a 10-digit barcode through the courier network.

What is PostExpress?

PostExpress is Cyprus Post's local courier service, run with Kronos Express, offering same-day and next-day tracked delivery across Cyprus. It connects more than 60 service sites and reaches 82 rural villages on daily runs, so even smaller communities receive door-to-door delivery.

Will I pay customs or VAT on a parcel arriving in Cyprus?

Parcels from outside the EU are subject to 19% VAT in Cyprus. Many marketplaces collect this at checkout through the EU IOSS scheme for goods under 150 euro, so the parcel is released without an extra charge. If VAT was not prepaid, Cyprus Post sends an SMS with a link to pay the VAT plus a fixed presentation-to-customs fee online before the item is delivered.

Can I track a Cyprus Post parcel from Amazon, AliExpress, or eBay?

Yes. Parcels ordered from Amazon, AliExpress, eBay, and similar platforms are often delivered in Cyprus by Cyprus Post. Find the postal tracking number in your order details and enter it into the tracker on this page. An inbound item may start under an origin-country tracking number and switch to a Cyprus Post number ending in CY once it reaches the island.

What is Parcel24 and how do I collect from it?

Parcel24 is Cyprus Post's automated 24/7 self-service parcel locker network, available in Lefkosia (Nicosia), Larnaka, and Pafos. When your item is placed in a locker, you receive a collection code that lets you pick it up at any hour from the secure terminal, without waiting for post office opening hours.

Can I send goods abroad with Cyprus Post Registered Post?

As of 1 January 2026, Cyprus Post restricts international Registered Post to documents and letters only. To send goods abroad, use EMS Datapost, Regular Parcels, or Recorded Delivery instead. These services provide tracking, and EMS adds priority handling and compensation cover.

What do the Cyprus Post tracking statuses mean?

Common statuses include item accepted (first scan at a post office), in transit or processed at sorting centre, dispatched from the outward office of exchange (leaving Cyprus), arrived at the inward office of exchange (reached the destination gateway), held by or presented to customs, customs cleared, out for delivery, available for pickup, and delivered. EMS and Registered items record a signature on delivery.

Does Cyprus Post deliver across the whole island?

Cyprus Post serves the government-controlled districts of the Republic of Cyprus, including Nicosia, Limassol, Larnaca, and Paphos, through 51 service points and around 1,071 postal agencies, plus the PostExpress courier network reaching rural villages. Delivery options include home delivery, post office pickup, Private Post Office Boxes, and Parcel24 lockers.

How do I contact Cyprus Post about a tracking problem?

You can reach Cyprus Post by phone on 77778013 or +357 22805745, or through the contact and FAQ pages on the official Cyprus Post website. Have your tracking number ready. For EMS Datapost or Registered items that are overdue, contact Cyprus Post directly, as these services include traceability and, for EMS, compensation cover.

Where do I find my Cyprus Post tracking number?

  • If you are sender: you can find your tracking number on the Post Officeβ„’ shipping receipt, that was given to you while registration.
  • If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.

Cyprus Post package lost or stolen what to do?

If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.

Cyprus Post contact information:
  • Website: http://www.mcw.gov.cy/
  • Phone: 77778013/0035722805745

What can I do if my package hasn't been delivered?

First, please check the delivery standard for the mail class of your domestic item. You can find out the mail class by entering the Cyprus Post Tracking number and looking up "Product Information" Then compare your mail class and progress to what is found in the Mail Delivery Standards chart located in Delayed mail and packages?. The delivery standard chart indicates when your item should be delivered by and when we suggest you could email or call Customer Service regarding your item. Also, if your item has a status of "Alert" a delay could have occurred because of weather-related and other natural disasters or events.

What is Amazon FBA program?

FBA prep is the process of getting your inventory ready to send into Amazon. It mainly focuses on the packaging and labeling of items but some sellers, especially those importing goods, also include an inspection of their inventory.

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