LibanPost Tracking
LibanPost tracking lets you follow a Lebanese postal shipment from the moment it is accepted at a post office to the day it is delivered. LibanPost is the national postal operator of Lebanon, and every registered letter, parcel, and EMS item it handles carries a tracking number you can monitor in real time. Paste your number into the tracker at the top of this page to see the latest scan, the current location, and the delivery status without visiting multiple carrier websites.
LibanPost handles an average of 20 million shipments a year and is a member of the Universal Postal Union (UPU) and the EMS Cooperative, so its tracking numbers follow the same international standards used by post offices worldwide.
LibanPost Tracking Number Format
A LibanPost tracking number is a 13-character code built on the Universal Postal Union S10 standard: two letters, nine digits, and a two-letter country suffix. The suffix "LB" identifies Lebanon as the country of origin, so almost every trackable LibanPost item you send abroad ends in "LB" (for example, EE123456785LB).
The two opening letters tell you the service class. A number that begins with "R" is a registered small packet weighing up to 2 kg, a number that begins with "C" is a parcel between 2 kg and 20 kg, and a number that begins with "E" is an EMS (Express Mail Service) item. The ninth digit before the country code is a check digit calculated from the preceding eight digits, which lets tracking systems detect a mistyped number.
LibanPost uses several names for the same code depending on the service: it may be called a tracking number, a registered-mail number, an article number, or an EMS reference. Whatever the label, the trackable identifier is the 13-character S10 string, and only that string returns scan history in a tracking tool.
Where to Find LibanPost Tracking Number
The LibanPost tracking number is issued the moment an item is accepted, and it appears in a few predictable places depending on whether the shipment was sent at a counter or bought online.
- Posting receipt: printed on the receipt the post office hands over at the counter when the item is accepted.
- Parcel label: shown on the dispatch label stuck to the parcel, usually as a barcode with the S10 number beneath it.
- Shipping confirmation: included in the confirmation email or SMS sent by an online store that shipped the order through LibanPost.
- Order or account page: listed under the shipment details in a marketplace or store account once the seller hands the parcel to the post.
The store's own order ID is not the same as the LibanPost tracking number. The order ID identifies a purchase inside the shop's system, while the S10 number identifies the physical parcel in the postal network. Always use the 13-character S10 code ending in "LB" to track the shipment itself, not the marketplace order reference.
LibanPost Tracking Number Example
The table below shows the main LibanPost number formats, what each prefix indicates, and where you are likely to see it. Only the documented service prefixes are listed; a prefix tells you the service class, not the destination, which is set by the "LB" origin suffix.
| Format / Pattern | Typical Length | What It Indicates / Where You See It |
|---|---|---|
| RR123456785LB | 13 characters | Registered mail or small packet up to 2 kg. The "R" prefix marks a registered, signed-for item; common for documents and light e-commerce parcels. |
| CP123456785LB | 13 characters | Insured or ordinary parcel between 2 kg and 20 kg. The "C" prefix marks a tracked parcel sent through the post. |
| EE123456785LB | 13 characters | EMS (Express Mail Service) item under the "Wassel Waffer" brand. The "E" prefix marks the fastest tracked postal class, domestic or international. |
| LB123456789LB | 13 characters | Parcel-class items also appear with an "L" prefix in some dispatches; treated as a tracked parcel. The prefix alone does not guarantee a service tier, so confirm with your receipt. |
| Store order ID (e.g. 112-1234567-1234567) | varies | The marketplace's internal order reference, printed on the shop confirmation. Not a postal tracking number; use the S10 code ending in "LB" instead. |
LibanPost Tracking Status Guide
LibanPost tracking statuses describe each step of a parcel's journey, from acceptance at a Lebanese post office through customs and final delivery. The table below explains the events you are most likely to see, adapted to the way LibanPost and its EMS partners record scans.
| Status | Description |
|---|---|
| Posting / Collection | The item has been accepted at a LibanPost office or collected, and a tracking number has been issued. This is the first scan in the chain. |
| In transit | The parcel is moving between LibanPost facilities. Domestic items move toward the destination office; international items move toward the outbound gateway. |
| Arrived at sorting center | The item has reached a regional sorting hub, usually in Greater Beirut, where it is routed to the next leg. |
| Dispatched from outward office of exchange | For international shipments, the item has left Lebanon's outbound exchange office and is on its way to the destination country. |
| Arrived at inward office of exchange | The item has reached the destination country's exchange office and is now handled by the local postal operator. |
| Held by customs / customs clearance | Customs authorities are inspecting the parcel. Duties or taxes may be assessed before release. |
| Customs cleared | Customs has released the item, and it continues to the local delivery network. |
| Out for delivery | A carrier has the parcel on a delivery route and will attempt to hand it over today. |
| Delivery attempted / failed | Delivery was tried but not completed, often because no one was available to sign. A notice card or pickup instruction usually follows. |
| Available for pickup | The item is waiting at a post office or access point for the recipient to collect, typically within a set holding period. |
| Delivered | The parcel has been handed to the recipient. Registered and EMS items normally require a signature on delivery. |
Why LibanPost Tracking Is Not Updating or Not Working
A LibanPost tracking number that has not updated for several days is most often caused by a gap between scans rather than a lost parcel. The most common reasons are below, from a label that is not yet live to a parcel genuinely delayed in customs.
Awaiting the first scan. A number issued by an online store may show "no information" until the parcel is physically accepted and scanned at a LibanPost office. Until that first "Posting / Collection" event, the label exists but the item is not yet in the network.
In transit between facilities. Between the acceptance scan and the next sorting-hub scan, a parcel can move for a day or two with no new event. Domestic legs are short, but a quiet period here is normal and not a sign of a problem.
Dispatched but not yet received abroad. Cross-border parcels often go quiet after the "Dispatched from outward office of exchange" scan, because the next update only arrives once the destination country's postal operator receives and scans the item. During this hand-off the tracking can appear frozen even though the parcel is moving normally.
Customs clearance. An item marked "Held by customs" is waiting on inspection or on payment of duties, not lost. For inbound parcels, an invoice or duty payment may be needed before the next scan appears.
Failed delivery attempt. If delivery was attempted but no one was available to sign, the item is usually held for pickup at a post office, and tracking pauses at "Available for pickup" until it is collected.
Genuinely delayed. If an EMS item shows no movement for more than 8 to 9 working days on an international route, or more than a few days domestically, contact the sender first, then LibanPost customer service on +961 1 629 628 with the S10 number ready. Keep the original posting receipt until the parcel is confirmed delivered, as it is required for any inquiry or claim.
LibanPost Services and Delivery Times Compared
LibanPost offers more than 1,000 services spanning mail, express, parcels, financial transactions, and government services, but four classes cover most trackable shipments. The table compares them by typical use and estimated delivery time; all times are estimates and depend on destination and customs.
| Service | Typical Use | Estimated Delivery Time |
|---|---|---|
| Registered Mail | Documents and small packets up to 2 kg needing proof of posting and a signature on delivery | Domestic: 3-4 working days. International: varies by country |
| Parcel Post | Heavier parcels from 2 kg to 20 kg sent through the postal network | Domestic: 3-4 working days. International: depends on zone and customs |
| PostXpress (domestic express) | Time-sensitive packages within Lebanon | Targets next-business-day delivery nationwide |
| EMS "Wassel Waffer" | Fast, traceable international and urgent domestic shipments | Domestic: around 24 hours. International: about 7-10 working days |
LibanPost positions its EMS "Wassel Waffer" service as a reduced-price express option compared with private integrators such as DHL or FedEx, while still offering end-to-end tracking. EMS Lebanon joined the EMS Cooperative in 2013 and, according to the Cooperative, is accessible at 100 post offices and delivers five days a week across the country:
"International EMS delivers EMS five days of the week reaching 5,000,000 consumers and businesses across Lebanon. Customers can easily access EMS at 100 post offices across the country." (EMS Cooperative, EMS Lebanon, 2024.)
EMS items accept a maximum weight of 30 kg, a maximum single dimension of 1.5 m, and a combined length plus height plus width of up to 3 m. For domestic urgency, the PostXpress network is the in-country express tier, targeting next-business-day delivery. If you need same-day or premium international courier handling, regional operators like Aramex are common alternatives across Lebanon and the wider Middle East.
LibanPost Delivery and Transit Times Across Lebanon
Within Lebanon, LibanPost delivers through a network of around 74 post offices covering all of the country's governorates. Standard domestic mail and parcels typically arrive in about 3 to 4 working days, while the PostXpress express tier targets next-business-day delivery for time-sensitive items.
Coverage reaches the capital Beirut and Greater Beirut, the coastal cities of Tripoli, Sidon (Saida), Tyre (Sour), Jounieh, and Byblos (Jbeil), the Bekaa Valley including Zahle, and the northern and southern governorates of Akkar, North Lebanon, Nabatieh, Mount Lebanon, and Baalbek-Hermel. Because Lebanon is geographically compact, most domestic legs are short, and the main delay factors are sorting at the Greater Beirut hub and final-mile access in mountainous areas.
To reach recipients who cannot visit a counter, LibanPost also runs a Home Service that brings post-office services to the customer's premises, and it uses GPS-based address coding to locate delivery points in a country where formal street addresses are not always used. International transit time depends on the destination region and the receiving postal operator: EMS items to nearby Middle Eastern and European countries generally clear faster than items to the Americas or Asia Pacific, where longer air legs and customs add days to the estimate.
Returns, Lost, and Damaged Parcel Claims with LibanPost
For registered and EMS items, LibanPost keeps a record of each scan, which is the basis for any inquiry into a delayed, lost, or damaged parcel. Keep the posting receipt with the S10 number, because it is required to open a case.
If a parcel is not delivered within the expected window, the sender (not the recipient) usually initiates the inquiry at the post office of posting or through customer service. For international EMS, LibanPost coordinates with the destination operator under the UPU and EMS Cooperative framework to trace the item across borders. For damaged or missing-content claims, retain the packaging and any contents until the claim is resolved, as inspection may be required.
Inbound returns to overseas sellers are handled according to each marketplace's return policy. Many sellers issue a prepaid return label or arrange collection, so check the store's return instructions before taking a parcel to a LibanPost office.
Which Countries Does LibanPost Deliver To?
LibanPost international tracking follows a parcel across borders through the Universal Postal Union network and the EMS Cooperative, which hand each item to the destination country's postal operator for final delivery. Domestically, LibanPost serves all of Lebanon through its post-office network and home-delivery routes.
Inside Lebanon, coverage spans the eight governorates: Beirut, Mount Lebanon, North Lebanon, Akkar, Bekaa, Baalbek-Hermel, South Lebanon, and Nabatieh, reaching both major cities and smaller towns. For cross-border mail, LibanPost dispatches items through Lebanon's outward office of exchange, after which the receiving post (for example, a European or Gulf operator) completes delivery. Regional postal partners include Jordan Post and Egypt Post, which handle inbound and outbound items moving between Lebanon and the surrounding region.
Common LibanPost destinations include:
- Domestic: Beirut, Tripoli, Sidon, Tyre, Zahle, Jounieh, Byblos.
- Middle East and North Africa: Jordan, Egypt, Saudi Arabia, United Arab Emirates, Qatar, Kuwait.
- Europe: France, Germany, the United Kingdom, Italy, Sweden, Cyprus.
- North America: United States, Canada.
- Asia Pacific: China, Australia, Japan.
LibanPost Customs Clearance and International Handoff
Every parcel LibanPost sends abroad passes through Lebanon's outward office of exchange, where it is recorded before leaving the country, and through the destination country's inward office of exchange on arrival. Items carrying goods must include a customs declaration (the CN22 or CN23 form, depending on value), which lists the contents and their value for inspection.
For inbound parcels arriving in Lebanon, import duties and taxes may apply depending on the declared value and item type. The recipient is normally responsible for any duties or clearance fees assessed by Lebanese customs, and the parcel is released only after these are settled. Prohibited and restricted items follow UPU rules and Lebanese import regulations, so high-value or regulated goods can take longer to clear.
Because customs handling sits between two postal operators, this is the stage where tracking most often appears to pause. A parcel marked "Held by customs" is waiting on inspection or payment, not lost, and usually resumes once cleared.
What Is LibanPost? Company Background and Network
LibanPost is the national postal operator of Lebanon, established on 22 July 1998 to rebuild a postal sector left in disarray by the 1975-1990 civil war. The original build-operate-transfer concession was won by the Canadian engineering group SNC-Lavalin in partnership with Canada Post, which ran the service before the Canadian partners exited around 2001; the company relaunched in 2002 under predominantly Lebanese ownership.
Since the early 2010s, LibanPost has been owned by Lebanese investment groups, including the M1 Group, co-founded by Najib Mikati, and the Saradar group, which acquired a majority stake. Today the operator runs a network of around 74 post offices, handles roughly 20 million shipments per year, and employs the standards of the Universal Postal Union and the EMS Cooperative for international mail.
Beyond letters and parcels, LibanPost has expanded into financial services such as money transfers and bill payment, and into government services, acting as an intermediary for transactions on behalf of 15 Lebanese public institutions and covering roughly 150 services and 350 sub-services. This broad role makes it a daily point of contact for citizens, not only a delivery network. Recipients in Lebanon increasingly receive cross-border e-commerce parcels through the postal channel, often handed off from international carriers such as Amazon Logistics at the border.
Marketplace Collaborations
LibanPost is the postal channel through which many cross-border online orders reach Lebanese shoppers, because most global marketplaces ship internationally through national posts rather than running their own last-mile fleets in Lebanon. When you buy from an overseas store, the item often travels by air to Beirut and is handed to LibanPost for customs and final delivery.
The marketplaces most commonly delivered through or alongside LibanPost in Lebanon include Amazon, AliExpress, Shein, and Temu, whose China-based and international sellers rely on postal and EMS channels to reach the Lebanese market. Orders from these platforms typically arrive with an S10 tracking number ending in "LB" once they enter the Lebanese postal network, even if the seller first issued a different reference at checkout.
For higher-value or express e-commerce, regional integrators such as Aramex also serve Lebanon and sometimes handle marketplace deliveries that need faster transit than standard post. Whichever channel your order uses, you can paste the tracking number into the tracker on this page to follow it from dispatch to your door.
Lebanon Post Common Questions:
How do I track a LibanPost parcel?
Enter your LibanPost tracking number into the tracker at the top of this page to see the latest status, location, and delivery progress. Your number is the 13-character S10 code that ends in "LB" (for example, EE123456785LB). You can also track on the official LibanPost website at libanpost.com under Tools and Support.
What does a LibanPost tracking number look like?
A LibanPost tracking number follows the Universal Postal Union S10 format: two letters, nine digits, and the country suffix "LB", for a total of 13 characters. For example, RR123456785LB is a registered item and EE123456785LB is an EMS item. The "LB" at the end shows the parcel originated in Lebanon.
Where do I find my LibanPost tracking number?
You will find it on the posting receipt the post office hands you at the counter, on the label attached to the parcel, or in the shipping confirmation email or SMS from an online store. If you ordered from a marketplace, the postal tracking number (ending in "LB") is different from the store's order ID, so use the S10 code to track the parcel itself.
Why is my LibanPost tracking not updating?
Tracking usually stops updating because of a gap between scans, not because the parcel is lost. International items can sit at an exchange office or in customs for several days with no new event, and cross-border parcels often go quiet after leaving Lebanon until the destination post scans them. If an EMS item shows no movement for more than 8 to 9 working days internationally, contact LibanPost with your tracking number.
How long does LibanPost delivery take?
Inside Lebanon, standard mail and parcels typically take about 3 to 4 working days, while the PostXpress express service targets next-business-day delivery. International EMS "Wassel Waffer" shipments take roughly 8 to 9 working days depending on the destination and customs. All times are estimates and vary by route.
What is LibanPost EMS "Wassel Waffer"?
Wassel Waffer is LibanPost's Express Mail Service, a fast and fully traceable option positioned as a reduced-price alternative to private couriers such as DHL or FedEx. Domestic EMS items can be delivered within about 24 hours, and international EMS reaches most countries in roughly 8 to 9 working days. EMS tracking numbers start with "E" and end in "LB".
How do I contact LibanPost customer service?
You can reach LibanPost customer service by phone on +961 1 629 628, or through the contact details on the official website at libanpost.com. Have your S10 tracking number and posting receipt ready so the agent can locate your shipment quickly.
Does LibanPost deliver internationally?
Yes. LibanPost delivers to virtually every country through the Universal Postal Union network and the EMS Cooperative, handing each parcel to the destination country's postal operator for final delivery. Common destinations include Jordan, Egypt, the Gulf states, France, Germany, the United Kingdom, the United States, Canada, China, and Australia.
What do LibanPost tracking statuses mean?
Statuses follow the parcel's journey: "Posting/Collection" means it was accepted, "In transit" means it is moving between facilities, "Dispatched from outward office of exchange" means it left Lebanon, "Held by customs" means it is under inspection, "Out for delivery" means a carrier is delivering it today, and "Delivered" means it reached the recipient. Registered and EMS items usually need a signature on delivery.
Will I pay customs duties on a parcel delivered by LibanPost?
Possibly. For parcels arriving in Lebanon from abroad, Lebanese customs may charge import duties and taxes based on the declared value and item type. The recipient is normally responsible for any duties or clearance fees, and the parcel is released once they are paid. Each item should carry a CN22 or CN23 customs declaration depending on its value.
What is the difference between my order ID and my LibanPost tracking number?
The order ID is the reference the online store assigns to your purchase in its own system, while the LibanPost tracking number is the 13-character S10 code (ending in "LB") that identifies the physical parcel in the postal network. To follow the shipment, always use the S10 number, not the store order ID.
Can I track AliExpress, Temu, Shein, or Amazon orders sent through LibanPost?
Yes. Many cross-border orders from marketplaces such as Amazon, AliExpress, Shein, and Temu are handed to LibanPost for customs and final delivery in Lebanon. Once the parcel enters the Lebanese postal network it generally receives an S10 number ending in "LB", which you can paste into the tracker on this page.
What should I do if my LibanPost parcel is lost or damaged?
Keep your posting receipt with the S10 number, because it is required to open an inquiry. The sender usually starts the claim at the post office of posting or through customer service. For international EMS, LibanPost traces the item with the destination operator under the UPU and EMS framework. For damage claims, keep the packaging and contents until the case is resolved, as an inspection may be needed.
How many post offices does LibanPost have?
LibanPost operates a network of around 74 post offices covering all of Lebanon's governorates, and handles an average of 20 million shipments per year. Beyond mail and parcels, these offices also provide financial services and government services on behalf of 15 Lebanese public institutions.

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