MRW Tracking

MRW tracking lets you follow an MRW parcel from pickup to delivery across Spain, Portugal, Andorra and Gibraltar using the shipment number printed on your delivery note. MRW is one of Spain's largest privately owned express couriers, handling an average of 62 million shipments a year through a franchise network of more than 1,370 agencies (MRW corporate data, 2024). Paste your MRW number into the tracker at the top of this page to see the latest scan, the current status and the expected delivery, without jumping between carrier sites.

MRW Tracking Number Format

An MRW tracking number is a 12-digit numeric code, usually written as a 5-digit franchise code, a slash, then a 7-digit shipment number, for example 06670/1234567. The 5 digits before the slash identify the originating MRW franchise (the local agency that accepted the parcel), and the 7 digits after it are the unique consignment number for that shipment. MRW calls the paperwork that carries this number the "albarán" (delivery note).

You will find the number on the MRW delivery note handed over at drop-off, on the shipping label, or in the dispatch confirmation email sent by the online store you bought from. When you enter it into a tracker, include the full code. Some tracking tools accept the digits with or without the slash, but the safest approach is to type it exactly as printed, including the separator.

Because the first block is a franchise code rather than a service code, the number alone does not tell you which MRW service was used or where the parcel is going. The service (same-day, next-day, time-guaranteed or economy) is recorded separately on the albarán. If your seller gave you only an order ID from the shop's own checkout, that is not an MRW number: you need the 12-digit MRW consignment number before the parcel can be traced on the network.

MRW Tracking Number Example

The table below shows the MRW number patterns you are most likely to encounter and where each one appears. MRW's core domestic format is the franchise-code plus consignment-number pair; cross-border parcels handed to partner networks may also carry a second, partner tracking number once they leave the MRW system.

Only the franchise-code-plus-consignment pattern is unique to MRW. Do not assume a particular franchise code reveals the destination; it identifies the sending agency, not the route. Example numbers such as 06670/1234567 and 09747/4325797 illustrate the structure only and are not live shipments.

MRW Tracking Status Guide

MRW tracking moves through a predictable set of statuses, from the moment a franchise records your parcel to final delivery or pickup. The table below explains the events you will most often see and what each one means for your delivery.

What to Do If an MRW Parcel Is Delayed or Not Updating

If your MRW tracking has not changed for more than two working days, the most common causes are a weekend or local holiday, a failed delivery attempt, or a parcel waiting at the destination franchise. MRW operates a decentralised franchise model, so the agency that accepted your parcel (the 5-digit code at the start of your number) is usually the fastest point of contact for a stuck shipment.

First, confirm you are entering the full 12-digit number exactly as printed, including the slash. Next, check whether the last status is "delivery attempted" or "available for pickup": in both cases the parcel is safe and waiting, and you may need to arrange redelivery or collect it. If the status still shows "in transit" with no movement, contact the sending franchise or the online store you ordered from, since the sender (not the recipient) is MRW's contractual customer and can open an incident. For general support you can reach MRW in Spain on +34 902 300 403.

Keep your delivery note or order confirmation handy when you call, because MRW will ask for the consignment number and, often, the sender's details. If the parcel is declared lost or arrives damaged, the claim is filed by the sender through the originating franchise, which is why looping in your seller early usually resolves things faster than contacting a destination agency directly.

MRW Services and Delivery Times Compared

MRW offers a tiered range of express services differentiated by delivery deadline rather than by parcel type, so the same package can move faster or cheaper depending on the service the sender selects. The table below summarises MRW's main national services and their typical delivery promise; exact availability depends on the origin and destination postcodes.

For personal shipments, MRW promises to collect and deliver to the address you specify in under 24 hours on its urgent national tiers (MRW Particulares, 2024). Economy services such as Ecopaq trade that speed for a lower price, typically adding a few days. As MRW's own service description puts it:

"MRW Económico is the most advantageous option in terms of price, with delivery in a few additional days compared with the urgent service." (MRW, Servicios, 2024.)

MRW Delivery and Transit Times Across Spain and Beyond

Domestic MRW parcels on an urgent service are normally delivered the same day or within 24 to 48 hours, depending on how far the destination is from the origin franchise. Mainland routes between major hubs such as Madrid, Barcelona, Valencia, Seville, Bilbao and Zaragoza are the fastest, while deliveries to the Balearic Islands, the Canary Islands, Ceuta and Melilla can take longer because of sea or air legs and, for the Canaries, Ceuta and Melilla, customs formalities that apply outside the EU VAT and customs union.

Cross-border, MRW's international service generally reaches the rest of Europe in about 3 to 5 business days, while shipments to more distant destinations can take up to around 15 days. The economy international tier (Ecopaq) typically runs 4 to 7 days for Europe and up to about 15 days for far destinations. Treat all of these as estimates: actual transit depends on the service chosen, customs, and the destination country's last-mile network. For comparison shopping against the national postal operator, see Correos Spain tracking, and for another Spanish express network, Correos Express tracking.

MRW Returns, Pickup Points and Reverse Logistics

MRW supports e-commerce returns through reverse logistics services and a network of agency pickup points where recipients can collect or drop off parcels. When a shop offers MRW as a return method, the customer either books a home collection or takes the parcel to a nearby MRW agency, and the same consignment-number tracking applies to the return journey back to the sender's franchise.

For deliveries, MRW lets recipients route a parcel to a pickup point instead of a home address. When ordering, the recipient gives the chosen point as the delivery address, then receives an SMS or email notification once the parcel is ready to collect. Pickup points reduce failed home attempts and are widely used by online stores to give buyers a fallback if they are not home during the delivery round.

Beyond standard parcels, MRW also runs specialised flows including temperature-controlled shipments for the healthcare sector and heavier freight, all visible under the same tracking number on the network. If a delivery fails and the recipient does not collect a held parcel in time, the shipment is returned to the originating franchise and the sender is notified.

Which Countries Does MRW Deliver To?

MRW directly serves four territories with its own franchise network: Spain, Portugal, Andorra and Gibraltar, and it has historically operated in Venezuela as well. Within Spain, the network covers the entire mainland plus the Balearic Islands, the Canary Islands and the autonomous cities of Ceuta and Melilla, reaching customers through more than 1,370 franchised agencies and around 1,500 delivery routes (MRW corporate data, 2024).

For destinations beyond its directly served countries, MRW provides international shipping through its MRW Internacional service, handing parcels to partner carriers for the final leg. This is how a parcel posted in Spain reaches the rest of Europe, the Americas, the Middle East or Asia Pacific. The summary below groups typical MRW reach by region with real example destinations.

Domestic (own network): Spain (mainland, Balearic Islands, Canary Islands, Ceuta, Melilla), Portugal, Andorra, Gibraltar.

Europe: France, Germany, Italy, the Netherlands, Belgium and other EU markets, usually within 3 to 5 business days on the urgent international tier. Parcels bound for Portugal Post CTT tracking areas or other partner networks may pick up a second tracking number on the final leg.

Americas: destinations including the United States, Mexico and countries across Latin America, typically via partner handoff and longer transit windows.

MENA and Asia Pacific: markets such as Morocco, the United Arab Emirates, China and Australia, generally on the longer up-to-15-day international window.

For another Spain-based operator with strong international coverage, you can compare International SEUR tracking.

MRW Cross-Border Customs and International Handoff

Cross-border MRW parcels clear customs in the destination country before completing delivery, and any duties or import taxes are generally the responsibility of the receiver unless the sender has arranged otherwise. For shipments leaving the EU customs territory, or arriving in non-EU destinations, a customs declaration accompanies the parcel and clearance can add time to the transit estimate.

Within Spain, note that the Canary Islands, Ceuta and Melilla sit outside the EU VAT area and the customs union, so parcels moving between the mainland and these territories can require customs documentation even though they are domestic. When MRW hands a parcel to a partner carrier abroad, the tracking may switch to the partner's number for the last mile, which is why an international MRW shipment sometimes shows two reference numbers across its journey.

What Is MRW? Company Background and Network

MRW was founded in 1977 in Barcelona under the name Mensajeros Radio, and the "W" for "Worldwide" was added in 1988 to signal its international ambitions. In 1979, Francisco Martín Frías and two associates took over the then loss-making company and reorganised it around an innovative idea for the Spanish market at the time: door-to-door urgent delivery. MRW remains a company built entirely on Spanish capital.

The defining moment in MRW's growth was the launch of its franchise strategy, the "Plan Naranja", in 1991, which divided Spanish territory into small zones served by local franchises to bring the service closer to customers and encourage local entrepreneurship. That model still underpins the company today.

"MRW pioneered the franchise model in the Spanish express transport sector with the launch of the Plan Naranja in 1991." (MRW corporate history, 2024.)

Today MRW operates more than 1,370 franchised agencies and 60 logistics platforms across Andorra, Spain, Gibraltar, Portugal and Venezuela, supported by a fleet of roughly 6,500 vehicles and around 10,000 people. The network handles an average of 62 million shipments per year and covers about 1,500 routes, making MRW one of the most important domestic express operators in Spain. The company serves both business (B2B) and consumer (B2C) customers, with a particular strength in fast national e-commerce delivery.

MRW Marketplace and Online Store Collaborations

MRW is a mainstream delivery and returns option for Spanish and Iberian e-commerce, with more than 15,000 online stores using its network and ready-made integrations for the major shop platforms including WooCommerce, PrestaShop, Magento and Shopify (MRW e-commerce, 2024). For shoppers, that means an order placed on a Spanish webstore is frequently fulfilled and tracked through MRW end to end.

MRW commonly carries parcels and returns for marketplace and retailer orders shipped to addresses in Spain and Portugal. If your parcel originates from a global marketplace, you can cross-check the seller side using our store guides, for example Amazon tracking for Amazon orders, AliExpress tracking for AliExpress purchases, and eBay order tracking for eBay items. Fashion orders are also common on the MRW network; for one of Europe's largest fashion platforms see Zalando tracking.

Whichever store your parcel comes from, the practical step is the same: get the 12-digit MRW consignment number from your dispatch email or delivery note, then paste it into the tracker at the top of this page to follow it through to your door or chosen pickup point.