Maroc Poste Tracking

Maroc Poste tracking follows letters, registered mail, and parcels handled by Barid Al-Maghrib, the state-owned postal operator of the Kingdom of Morocco, created in 1998 under Law 24-96. To check a Maroc Poste tracking number, paste the 13-character code into the tracker on this page and read the latest scan. The same number works whether the item is a domestic Amana parcel inside Morocco or an EMS Chronopost shipment moving abroad, and it is the number to use for Maroc Poste tracking for Morocco and for international destinations.

Maroc Poste Tracking Number Format

A Maroc Poste tracking number is a 13-character code in the Universal Postal Union S10 format: two letters, nine digits, and the two-letter country code MA for Morocco (for example, RB123456789MA). The first two letters identify the service, the nine digits are the unique item number, and MA confirms the item originated with Barid Al-Maghrib.

Barid Al-Maghrib uses several names for the same identifier. Depending on the service and the receipt, it may be called a tracking number, an article number, a barcode number, or, for express items, an EMS number. Amana e-commerce parcels booked by an online store may also carry a separate internal reference or order ID printed alongside the postal number, but only the 13-character S10 code returns scans on a universal tracker. The final digit before the MA suffix is a check digit calculated from the preceding eight, which is why one mistyped character makes the whole number invalid.

Where to Find a Maroc Poste Tracking Number

The Maroc Poste tracking number appears on the paperwork created when the item is posted or dispatched. It is usually printed near the barcode and is the only code that returns tracking events.

• On the acceptance receipt handed over at a post office or Al Barid Bank agency when the item is posted.
• In the shipping or dispatch confirmation email from an online store that ships with Amana.
• On the parcel label, directly beside or beneath the barcode.
• In the account order history of a marketplace or shop, on the order or shipment detail page.

The order ID a shop assigns is not the same as the postal tracking number. If only an order ID is available, the seller can supply the 13-character MA number once the parcel is handed to Barid Al-Maghrib. For items posted in person, keeping the acceptance receipt matters because it is the document Barid Al-Maghrib asks for when opening a lost-item inquiry.

Maroc Poste Tracking Number Example

The first two letters of a Maroc Poste number signal the service class. The table below lists the prefixes commonly seen with Barid Al-Maghrib and what each one indicates. Prefixes follow the UPU S10 convention, so the same letter families appear across many national posts; the letters below reflect documented Moroccan usage, and a prefix alone does not always guarantee a specific product.

Every postal item ending in MA originated in Morocco. If a number does not match the two-letters, nine-digits, MA pattern, the item may have been booked under a partner carrier's own label abroad, in which case the destination carrier's tracking applies.

Maroc Poste Tracking Status Guide

Barid Al-Maghrib records a scan at each handling point, and for international items the events follow the UPU office-of-exchange sequence. The table below explains the statuses most often seen on a Maroc Poste shipment.

Why Maroc Poste Tracking Is Not Updating or Not Working

Most Maroc Poste tracking problems come from a normal gap between scans rather than a lost parcel. The stages below explain why a number may show no movement and what usually resolves it.

Awaiting the first scan. A number handed over by a seller can be live before the parcel is physically accepted. Items posted at a small branch rather than a sorting center may take a day or two to record the first Acceptance scan.

In transit between depots. Domestic parcels are not scanned continuously; a shipment can move between sorting centers for several days with no new event. This is normal and does not mean the item is stuck.

Left Morocco's office of exchange. International items frequently pause after the Departed from outward office of exchange scan, because the next event comes from the destination carrier and only appears once the parcel arrives abroad.

Customs clearance. A shipment sitting on Held by customs is waiting on the destination authority. Since Morocco tightened import rules in 2022, low-value cross-border parcels can be delayed while duties are assessed, and the recipient may need to pay charges before release.

Failed delivery attempt. A Notice left or Delivery attempted status means the carrier could not complete delivery; the item is usually held for pickup or reattempted the next working day.

Wrong number or missing detail. A single mistyped character returns no result. Confirm the code is the 13-character MA number, not the seller's order ID.

Genuinely delayed. If a domestic item shows no movement for more than 7-10 business days, or an international item stalls well beyond its window, the sender should be contacted first, then Barid Al-Maghrib, with the tracking number and posting receipt to open an inquiry.

Services and Delivery Times Compared

Barid Al-Maghrib runs distinct products for domestic and international shipping, with its Amana division handling express parcels and logistics and EMS Chronopost covering premium international express. The table summarizes the main tracked services and typical delivery windows; times are estimates, not guarantees.

Domestic parcels can be deposited at any post office, at Al Barid Bank agencies, or at dedicated Amana agencies, and Amana offers door-to-door pickup and delivery for business shippers. International parcels of up to 30 kg can be sent through Amana International, while EMS Chronopost is the priority option for urgent worldwide shipments with faster customs handling.

Delivery and Transit Times

Delivery time depends on the service and the destination. Amana National reaches the main urban corridor between Casablanca, Rabat, Marrakesh, Fez, Tangier, and Agadir in about 1-2 business days, while parcels to remote areas in the Atlas Mountains, the eastern provinces, or the southern regions can take longer.

• Amana National (domestic): 1-2 business days between major cities, up to 5 for outlying areas.
• EMS Chronopost to Europe (France, Spain): about 2-3 business days.
• EMS Chronopost to North America and Asia: about 4-6 business days.
• Amana International standard: 3-7 business days to most destinations.
• Postecolis economy to Europe: several business days at a lower cost.

Customs processing, remote destinations, and peak periods such as Ramadan and year-end can extend transit times. As Amana International Express is part of the global EMS network, cross-border delivery relies on the receiving country's EMS partner for the final leg, so the last-mile speed matches the destination post rather than Barid Al-Maghrib. Postecolis is the budget route to most of Europe but excludes Italy, Switzerland, and Austria, where a different service must be used.

Registered Mail, Claims, and Proof of Delivery

Registered mail (Recommandé) is the tracked letter product for documents that need proof of delivery, and it is signed for on handover. Ordinary, non-registered letters do not carry a tracking number and cannot be traced, so anything valuable should be sent as registered mail, a parcel, or EMS.

Amana also offers value-added options for e-commerce, including cash on delivery (COD) and proof of delivery (POD), which lets online sellers collect payment at the door and confirm receipt. These options are widely used by Moroccan online stores, where cash on delivery remains a common payment method.

If an item is lost or damaged, the sender opens an inquiry with Barid Al-Maghrib using the tracking number and the acceptance receipt, which is why keeping the receipt matters. Registered and EMS items carry compensation cover under postal rules, while ordinary mail does not, another reason to choose a tracked service for anything of value.

Which Countries Does Maroc Poste Deliver To?

Maroc Poste international tracking covers more than 200 countries and territories through the Universal Postal Union network and the global EMS Cooperative. As a UPU member, Barid Al-Maghrib exchanges mail with every national postal operator, and its Amana International Express product connects to EMS partners worldwide for premium delivery.

Domestically, Barid Al-Maghrib reaches every region of the Kingdom of Morocco through an extensive branch network spanning the 12 administrative regions, from Tangier-Tetouan-Al Hoceima in the north to Dakhla-Oued Ed-Dahab in the south, including major hubs in Casablanca-Settat, Rabat-Sale-Kenitra, Marrakesh-Safi, and Fez-Meknes. Al Barid Bank agencies extend the counter network into smaller towns.

For outbound international parcels, Barid Al-Maghrib scans the item through Morocco's office of exchange, then hands it to the destination country's postal operator or an EMS partner. Neighboring and high-volume corridors include France, where items pass to La Poste and its express arm Chronopost, and Spain, where Correos completes final delivery. The France and Spain corridors carry the heaviest volume because of the large Moroccan diaspora in both countries. Typical destination groups include:

• Domestic: all 12 regions of Morocco, including Western Sahara provinces served from Laayoune and Dakhla.
• Europe: France, Spain, Belgium, the Netherlands, Germany, and Italy, where handoff reaches Poste Italiane.
• MENA and Africa: Tunisia, Mauritania, Egypt, the Gulf states, and sub-Saharan partners.
• North America: the United States and Canada.
• Asia Pacific: China, the United Arab Emirates hubs, and onward Asian destinations.

Cross-Border Customs and International Handoff

Every outbound Maroc Poste parcel is scanned through Morocco's outward office of exchange before it leaves the country, then handed to the destination's postal operator or EMS partner, at which point the tracking events switch to the receiving carrier. This is why some international parcels appear to pause after the Departed from outward office of exchange scan.

Inbound parcels to Morocco clear the inward office of exchange and Moroccan customs. Since a 2022 change to import rules, cross-border e-commerce parcels are more likely to face duty and tax assessment, and the recipient may be asked to pay charges before delivery continues. A universal tracker links the Moroccan scans with the destination carrier's updates so the whole journey shows under one number.

Marketplace Deliveries and E-Commerce Partners

Amana is the delivery and logistics arm most Moroccan online orders pass through, and Barid Al-Maghrib has built its e-commerce offer around marketplace parcels. Local platforms such as Jumia and the classifieds marketplace Avito rely on domestic couriers including Amana for last-mile delivery across Morocco.

Cross-border marketplaces are a large share of inbound volume. Parcels from AliExpress, Temu, and Shein routinely enter Morocco through the postal channel and finish with Barid Al-Maghrib or Amana. Temu has worked with the Barid Al-Maghrib subsidiary Chrono Diali to handle customs and clearance for the Moroccan market. Orders from Amazon shipped internationally to Morocco also commonly complete the final leg through the national post. Because these marketplaces label parcels with their own references, a universal tracker helps map the seller's reference to the 13-character MA postal number once Barid Al-Maghrib takes custody.

What Is Maroc Poste (Barid Al-Maghrib)?

Barid Al-Maghrib is the state-owned postal operator of the Kingdom of Morocco, created in 1998 under Law 24-96 when postal and telecommunications activities were separated from the former Office national des postes et télécommunications (ONPT). It is headquartered in Rabat and operates under the Maroc Poste brand.

In 2010 Barid Al-Maghrib was transformed into a joint-stock company fully owned by the state, and the same reorganization created its banking subsidiary Al Barid Bank, which took over the operator's financial services. Today the group provides letter post, parcel delivery, express mail, logistics, banking, and digital services across Morocco, with its Amana division handling express parcels and EMS Chronopost covering premium international express. The Barid Al-Maghrib Group employs roughly 9,000 staff and has signed postal cooperation protocols with neighboring operators including Tunisia Post and Mauritania Post.