Updated on July 5, 2026

TNT UK Tracking

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TNT UK tracking follows a shipment moving through the TNT road and air network, now operated as part of FedEx Express, which delivers more than 87 million items across the United Kingdom every year. To follow a parcel, paste the TNT UK tracking number (the 8 or 9-digit consignment number) into the tracker on this page. The same number, sometimes called a shipment number or consignment note number, drives every TNT UK tracking update from collection through to delivery.

TNT UK Tracking Number Format

A TNT UK tracking number is most often a 9-digit consignment number, for example 946907500, though shorter 8-digit consignment numbers are also issued. TNT and its tracking tools refer to this identifier as the shipment number, consignment number, or consignment note number, and all three point to the same barcode on the parcel.

Alongside the numeric consignment number, TNT supports an optional customer reference set by the sender at booking. A reference can look like GB3189124397 or ES2019EBAY0000678690, so it is not a fixed length and should not be confused with the consignment number. Some international shipments carry a letter-prefixed format that starts with GD or GE, followed by digits, and ends with WW or CN, such as GD503655955WW or GE826364693CN.

Because TNT handles over two million shipments a month, the 8 and 9-digit consignment numbers are recycled roughly every three to four weeks. A single number may therefore return more than one shipment in the results, which are then told apart by date, origin, and destination.

Where to Find TNT UK Tracking Number

The TNT UK tracking number is generated when the shipment is booked and appears in several places:

  • The shipping confirmation email or dispatch notice sent by the retailer or sender.
  • The order or account page of the shop the parcel was bought from.
  • The parcel label, printed under or beside the main barcode.
  • The collection manifest or consignment note, where the shipment number sits under the barcode.

For an online purchase, the seller assigns the consignment number, so it usually reaches the recipient inside the retailer's own shipping email rather than directly from TNT. The customer reference is not the same as the consignment number: the reference is an optional label chosen by the sender, while the consignment number is the identifier the tracking system searches on.

TNT UK Tracking Number Example

TNT UK issues several number and reference formats depending on the service and whether the shipment is domestic or international. The table below shows the formats seen on TNT UK parcels and what each one indicates.

Format / PatternTypical LengthExampleWhat It Indicates / Where You See It
Numeric consignment number9 digits946907500The standard TNT UK shipment number, printed under the barcode on the label and manifest.
Numeric consignment number8 digits94690750An 8-digit variant of the shipment number; tracked the same way as the 9-digit form.
GD / GE prefix + digits + WW / CN suffix2 letters, 9 digits, 2 lettersGD503655955WWCommonly seen on some international shipments. The prefix and suffix are patterns only and do not by themselves confirm a specific service.
Customer reference (letters + digits)VariableGB3189124397An optional reference chosen by the sender at booking; not a fixed length and separate from the consignment number.

Only the numeric consignment number is guaranteed on every TNT UK shipment. The GD/GE-prefixed and reference formats appear on specific bookings, so the numeric shipment number is the most reliable value to track with.

TNT UK Tracking Status Guide

TNT UK tracking moves through a set of scan events from collection to delivery, and the status wording is drawn from the live TNT Track and Trace system. The table below explains the statuses a TNT UK shipment commonly passes through.

StatusDescription
CollectionThe booking is logged and TNT is scheduled to pick the shipment up from the collection address.
Shipment collected from collection addressThe parcel has been picked up by TNT and entered into the network.
Shipment now at the depot nearest to collection addressThe parcel has reached the local TNT depot serving the sender and is being processed for onward transit.
Shipment arrived at TNT location / connection pointThe parcel has arrived at a TNT sorting hub or connection point on its route.
Shipment in transitThe parcel is moving between TNT depots or hubs toward the destination.
Held awaiting customs clearanceAn international shipment is held for customs; TNT notes it has no influence on this process.
Customs has released the goodsCustoms clearance is complete and the shipment can continue toward delivery.
Shipment is at nearest collection depotThe parcel has arrived at the depot closest to the delivery address, ready for the final leg.
Shipment is out for deliveryA TNT driver has the parcel on the vehicle and is delivering it that day.
Transit time changeThe estimated delivery date or time has been revised; the new date is shown on the tracking record.
Shipment delayed in transit. Recovery actions underwayA delay has occurred and TNT is working to get the parcel back on schedule.
Shipment delivered in good conditionThe parcel has been delivered and signed off; the location note shows exactly where.

Why TNT UK Tracking Is Not Updating or Not Working

Most TNT UK tracking problems come from a normal gap between scans rather than a lost parcel. The reasons below explain why tracking may show no information, stall, or read as not updating.

Awaiting the first scan. A newly booked shipment can take up to an hour to appear in the TNT system, and a freshly printed label may show no information until the parcel is physically collected and scanned. Waiting a short while and searching again usually resolves it.

In transit between depots. During long transit legs, weekends, or holidays the status can sit as pending between scans without a fresh update, which is normal while the parcel moves and is not a sign it is lost.

Damaged or unreadable label. If a label is torn or smudged, scanners can fail to register movements, so events appear less often even though the parcel is progressing.

Customs clearance. International shipments held for customs pause visible tracking, since TNT has no influence over the inspection timing and updates resume once goods are released.

Wrong number or a reused number. An incorrect consignment number returns no information, and because TNT recycles 8 and 9-digit numbers every three to four weeks, a valid number can return several shipments that are told apart by date, origin, and destination.

Failed delivery attempt. If nobody is available, the driver may leave a "We Missed You" card; a redelivery can be arranged using the card or by contacting TNT with the shipment number and delivery address, with redeliveries running Monday to Friday.

When a parcel is genuinely stuck, the sender is the first point of contact because they hold the booking and can raise a trace with TNT.

Services and Delivery Times Compared

TNT UK runs a tiered set of express and economy services, from timed next-day domestic delivery to multi-day European road freight. The table summarises the main services and their typical timings.

ServiceScopeTypical Delivery
Express (9:00, 10:00, 12:00 timed)UK domesticNext working day by 9am, 10am or 12pm
Express (standard)UK domesticNext working day, generally before 6pm
Economy ExpressUK domesticUsually within 2 working days
European road and expressEuropeAbout 1-3 working days
Worldwide express (via FedEx network)InternationalAround 1-5 working days depending on destination

Timed morning services suit documents and urgent parcels, while Economy Express controls cost on less urgent or bulkier freight. Actual timings vary with the destination, and remote areas can take longer than the headline figures.

Delivery and Transit Times Across the UK and Europe

TNT UK provides express next-day delivery across the United Kingdom, with timed morning options at 9am, 10am, and 12pm on routes that support them. Standard express parcels are generally delivered before 6pm the next working day, and collections typically run between 9:00 AM and 5:30 PM.

Across Europe, TNT delivers within roughly 1 to 3 working days, connecting the continent with more than 55,000 road trips each week. For the rest of the world, transit runs through the wider FedEx Express network, so timings depend heavily on the destination country and any customs processing. Delivery and collection windows are estimates rather than guarantees.

Returns and Missed Deliveries

When a TNT UK delivery cannot be completed, the driver may leave a "We Missed You" card that lets the recipient arrange a redelivery. Redeliveries are scheduled Monday to Friday, and rearranging one requires the shipment number and the delivery address.

For returns, the arrangement is usually set by the retailer or sender, who books the collection and provides the return label. Because TNT keeps shipment records in its system for about 90 days, a recent consignment number can still be traced for a claim or query within that window.

Which Countries Does TNT UK Deliver To?

TNT UK international tracking covers an integrated door-to-door network reaching more than 200 countries and territories, with a particularly strong position across Europe. Domestically, TNT provides nationwide coverage of the United Kingdom and Ireland through a dense web of local depots and hubs, delivering over 87 million items a year and sorting up to 400,000 items every night.

Internationally, TNT combines its own European road and air network with the global reach of parent company FedEx, so a shipment leaving the UK continues to be tracked as it moves through TNT and FedEx facilities abroad. Much of the European air freight routes through the Liège hub in Belgium, one of the largest sorting centres on the continent, before onward delivery.

Example destinations by region include:

  • Domestic: England, Scotland, Wales, Northern Ireland, and the Republic of Ireland.
  • Europe: France, Germany, the Netherlands, Belgium, Spain, Italy, and Poland.
  • North America: the United States and Canada.
  • Asia Pacific: China, Hong Kong, Australia, and Singapore.
  • Middle East and Africa: the United Arab Emirates and South Africa.

Within the UK, TNT often works alongside or hands parcels to other national operators for specific legs. Senders comparing options frequently weigh it against Parcelforce and DPD UK for express delivery, and against Royal Mail for lighter items, while cross-border express increasingly runs through the FedEx UK network that now owns TNT.

Cross-Border Customs and International Handoff

On international routes, a TNT UK shipment is scanned out of the UK, cleared through customs at the destination, and delivered by TNT or FedEx facilities in the receiving country. During this handoff the tracking number stays the same, so the consignment number entered into the tracker on this page continues to show updates as the parcel changes hands.

Customs handling is outside TNT's control: a shipment can read as "held awaiting customs clearance" until the destination authority releases it, after which the status moves to "customs has released the goods" and delivery resumes. Duties and taxes, where they apply, are set by the destination country and are typically the recipient's responsibility unless the sender has arranged otherwise.

Marketplace Collaborations

TNT UK carries parcels for a wide range of online retailers and marketplaces, and its optional reference field is often populated with an order or marketplace code, as seen in references like ES2019EBAY0000678690. Sellers on major marketplaces choose TNT for express and international parcels where speed and timed delivery matter.

Orders from eBay sellers and business suppliers frequently ship on TNT express services, and larger merchants including those selling through Amazon use TNT and the wider FedEx network for expedited and cross-border shipments. When a marketplace order ships on TNT, the retailer supplies the consignment number in its own dispatch email, which is then entered into the tracker on this page.

What Is TNT UK?

TNT is an international express delivery company founded in 1946 by Ken Thomas in Australia, originally as a single-truck operation that grew into Thomas Nationwide Transport. TNT Express, headquartered in Hoofddorp in the Netherlands, became one of the world's largest express carriers with road and air services across Europe, the Americas, Asia Pacific, the Middle East, and Africa.

FedEx completed its acquisition of TNT Express for 4.4 billion euros on 25 May 2016, and TNT UK now operates as part of the FedEx Express network while the orange TNT branding remains visible on UK depots and vehicles. In the UK and Ireland, the operation employs more than 8,000 people, runs over 6,000 vehicles, and delivers more than 87 million items a year through a nationwide network of local depots and hubs.

Much of TNT's European air freight is routed through the Liège hub in Belgium, inaugurated in 1998 and expanded in 2007, which spans about 75,000 square metres and is one of the largest sorting centres in Europe. This combined UK depot network and continental hub is what lets TNT offer timed next-day domestic delivery alongside express European and worldwide services.

TNT UK Common Questions:

How do I track a TNT UK parcel?

Enter your TNT UK tracking number, the 8 or 9-digit consignment number, into the tracker on this page, or use TNT Track and Trace. The status updates as the parcel is scanned from collection through to delivery.

What does a TNT UK tracking number look like?

A TNT UK tracking number is usually a 9-digit consignment number such as 946907500, and 8-digit numbers are also used. Some international shipments use a format that starts with GD or GE, has 9 digits, and ends with WW or CN, for example GD503655955WW.

Where do I find my TNT UK tracking number?

The consignment number appears in the shipping confirmation email, on the retailer's order page, on the parcel label under the barcode, and on the collection manifest or consignment note. For online orders the seller assigns it and includes it in their dispatch email.

Is the TNT reference number the same as the tracking number?

No. The consignment number is the identifier the tracking system searches on, while the reference is an optional label chosen by the sender at booking (for example GB3189124397). Track with the consignment number if you have it.

Why is my TNT UK tracking not updating?

Tracking can pause between scans during long transit legs, weekends, or holidays, and a newly booked shipment may take up to an hour to appear. A damaged label or a customs hold can also slow updates. If it stays stuck, contact the sender first, as they hold the booking.

Why does my TNT tracking say no information?

A "no information" result usually means the number was entered incorrectly, the parcel has not yet been scanned into the system, or the shipment is older than the roughly 90 days TNT keeps records. Double-check the consignment number and try again after collection.

Why does my TNT number show shipments that are not mine?

TNT handles over two million shipments a month and recycles its 8 and 9-digit numbers every three to four weeks, so a number can return several shipments. Identify yours from the results by date, origin, and destination.

How long does TNT UK take to deliver?

Within the UK, TNT offers next working day delivery, with timed options by 9am, 10am, or 12pm on supported routes, and Economy Express usually within 2 working days. European delivery takes about 1 to 3 working days, and worldwide timings depend on the destination.

What are TNT UK's timed delivery options?

TNT UK Express offers next-day timed morning deliveries by 9am, 10am, and 12pm on routes that support them, plus a standard express option that is generally delivered before 6pm the next working day.

What does TNT Economy Express mean?

Economy Express is TNT's value service for less urgent or bulkier UK parcels and freight, usually delivered within 2 working days on a specified day. It trades speed for lower cost compared with the timed express services.

What happens if I miss a TNT delivery?

The driver may leave a "We Missed You" card that lets you arrange a redelivery, or you can contact TNT with your shipment number and delivery address. Redeliveries are scheduled Monday to Friday.

Does TNT UK deliver internationally?

Yes. TNT UK reaches more than 200 countries and territories through its own European road and air network and the wider FedEx Express network, with much of the air freight routed through the Liège hub in Belgium.

Why is my TNT shipment held at customs?

International parcels can read as "held awaiting customs clearance" while the destination authority inspects them. TNT has no influence over this timing; once released, the status changes to "customs has released the goods" and delivery continues.

Who pays customs duties on a TNT international shipment?

Duties and taxes are set by the destination country and are usually the recipient's responsibility, unless the sender has arranged to cover them at booking.

Is TNT UK part of FedEx?

Yes. FedEx completed its acquisition of TNT Express for 4.4 billion euros on 25 May 2016, and TNT UK now operates within the FedEx Express network, though the orange TNT branding is still used on UK depots and vehicles.

How do I contact TNT UK about a parcel?

For a parcel you are expecting, contact the sender first, as they hold the booking and can raise a trace. TNT UK customer service can be reached on 0800 100 600, and you will need the shipment number and delivery address to hand.

How long does TNT keep tracking information?

TNT keeps shipment records in its system for approximately 90 days, so a recent consignment number can still be traced for a query or claim within that window.

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