My order is stuck at “Departed from country of origin.” What does it mean?
The status “Departed from country of origin” means your package has left the sender’s country (usually China for Aliexpress orders) and is now in international transit. This is a normal stage in the shipping process, and it often lasts longer than other tracking phases.
Here’s what this status usually means:
1. The parcel is en route between countries.
After leaving the origin country, the shipment travels by air or sea to the destination. During this time, no tracking updates may appear for several days.
2. The package is waiting for customs clearance in your country.
Some carriers update the tracking only after the parcel is scanned by customs or the local postal service.
3. Low-cost shipping methods have fewer scans.
Economy services like Cainiao Super Economy or untracked China Post may not show any updates until the item reaches the local network.
4. Extra delays during peak seasons.
11.11 sales, Black Friday, Christmas, or Chinese New Year often slow down processing times.
How long can it stay in this status?
Typically 5–15 days, but delays of 2–4 weeks are still normal for economy shipping.
If the status doesn’t change after an unusually long time, you can check for a secondary local tracking number or contact the seller for clarification.