Updated on June 29, 2026

Kupindo Tracking

Kupindo tracking follows a parcel bought on Kupindo.com, the fixed-price marketplace operated from Belgrade by Limundo d.o.o. and the second most visited e-commerce site in Serbia after AliExpress (Semrush, 2026). Because Kupindo is a marketplace of independent sellers rather than a single warehouse, each order ships with whichever Serbian courier the seller chooses, so the live scans come from that courier, not from Kupindo itself. To track a Kupindo order, paste the courier tracking number from the transaction into the tracker on this page and follow every scan from dispatch to delivery in one view.

How to Track a Kupindo Order

A Kupindo order can be tracked three ways, and only the carrier tracking number returns live delivery scans.

  1. Use the tracker on this page. Enter the courier tracking number from your Kupindo transaction to see scans from Pošta Srbije Post Express, BEX, D Express, AKS, City Express, or Daily Express in a single timeline, without visiting each courier site separately.
  2. Check your Kupindo account. Sign in at kupindo.com, open Moje kupovine (My purchases), and select the transaction; the seller adds the courier and tracking number there once the parcel is handed over.
  3. Track on the courier's own site. Each Serbian courier has its own Track & Trace page (for example postexpress.rs for Post Express or aks.rs for AKS), where the same number shows the carrier's native status text.

Kupindo Order Number and Tracking Number

A Kupindo order is identified by a transaction number, while the parcel is identified by a separate courier tracking number, and the two are not interchangeable. The Kupindo transaction number is generated when the purchase is confirmed and is used inside the platform to reference the deal, the messages between buyer and seller, and any later complaint; a typical transaction reference is an all-numeric string such as 123456789. The courier tracking number is assigned only when the seller hands the item to a courier, and it is the only code that returns live delivery scans. A Post Express parcel, for example, carries a 13-character number in the Universal Postal Union S10 format, four letters and nine digits ending in the country code, such as PE123456789RS or EE123456789RS for international mail. The Kupindo transaction number on its own cannot be tracked on a courier portal, and because the seller chooses the carrier after the sale, the tracking number does not exist until the parcel is actually dispatched.

Where to Find Your Kupindo Tracking Number

The courier tracking number appears once the seller marks the Kupindo item as sent, and the transaction number is available from the moment the purchase is confirmed. Look for the tracking number in these places:

  • The Kupindo transaction page under Moje kupovine (My purchases), where the seller records the courier and number.
  • The Limundo/Kupindo message thread for that purchase, where many sellers paste the number directly.
  • The shipping confirmation email or notification sent when the seller dispatches the parcel.
  • The paper consignment receipt, if the seller shares a photo of the courier waybill.

The transaction number is not a tracking number; entering it on a courier site returns no result. Only the courier number, added by the seller after handover, resolves to live scans.

Kupindo Tracking Number Format

Kupindo parcels travel with several Serbian couriers, so a buyer may see different number patterns depending on which carrier the seller used. The table below lists the formats most commonly seen on Kupindo shipments. Only patterns confirmed against each carrier's own portal are included.

Format / PatternExampleWhat it indicates / where you see it
All-numeric transaction reference123456789Kupindo transaction number; identifies the purchase inside Kupindo, not trackable on a courier site
UPU S10: 2 letters + 9 digits + RSPE123456789RSPošta Srbije Post Express domestic express parcel
UPU S10: EE + 9 digits + RSEE123456789RSPošta Srbije EMS / international express item
Numeric courier waybill (10-12 digits)0012345678BEX Express, D Express, or City Express domestic consignment number
Numeric AKS reference1234567890AKS Express Kurir domestic shipment number

A parcel that starts on the national post and is handed to a partner, or an item reshipped after a failed delivery, can be relabeled, so one Kupindo purchase can end up with more than one number over its journey.

Kupindo Order Status Guide

A Kupindo order moves through a predictable sequence, combining Kupindo's own transaction states with the courier's delivery scans. The table maps the buyer-facing lifecycle.

StatusDescription
Purchase confirmed (Kupljeno)The buyer has committed to the item and a transaction number is generated; payment is arranged with the seller.
Payment confirmedAdvance payment, Limundo Cash, or a cash-on-delivery (pouzeće) arrangement is in place and the seller is cleared to ship.
Packed / ready to shipThe seller has prepared the item and is arranging courier pickup or drop-off.
Handed to courier (Poslato)The seller marks the item as sent and adds the courier tracking number; the first carrier scan follows.
In transitThe parcel is moving between the courier's sorting hubs toward the destination city.
Out for deliveryThe parcel is on the courier's vehicle for delivery that day.
Delivery attemptedThe courier tried to deliver but no one was available; a redelivery or pickup point is arranged.
Delivered (Isporučeno)The parcel was handed over; for cash on delivery the buyer pays the courier the price plus shipping at this point.
Complaint / return opened (Reklamacija)The buyer has raised an issue with the seller through Kupindo messages to request a replacement, repair, or refund.
Refunded (Povraćaj novca)The agreed refund has been returned to the buyer, to the payment card by law where Limundo Cash or card payment was used.

Why Kupindo Order Tracking Is Not Updating or Not Working

Most Kupindo tracking problems come down to timing or to using the wrong number, and each has a typical wait threshold before it is worth contacting anyone.

Awaiting the first scan. A courier number does not show movement until the parcel is physically collected and scanned at the first depot, which on domestic Serbian shipments is usually the same day or the next working day after the seller marks the item sent. If nothing appears after 2-3 working days, the seller may not have dispatched yet.

Using the transaction number instead of the tracking number. The all-numeric Kupindo transaction reference never resolves on a courier portal. Confirm the number begins with a courier prefix (such as the Post Express letters) or matches the carrier's waybill length before assuming tracking is broken.

Seller has not added the number. On a marketplace the seller enters the tracking number manually, so the field can stay empty even after dispatch. A short message to the seller through Kupindo usually resolves it within a day.

In transit with sparse scans. Domestic Serbian couriers may record only a pickup scan and a delivery scan on a one to two day route, so a quiet middle is normal. Allow the full quoted delivery window, typically 1-3 working days inside Serbia, before treating silence as a problem.

Genuinely delayed. If the delivery window has passed with no movement, contact the seller first through Kupindo messages, then the courier with the tracking number. For a paid-in-advance order, open a complaint (reklamacija) with the seller before agreeing any further wait, so the buyer-protection route stays available.

Which Couriers Deliver Kupindo Orders?

Kupindo does not run its own delivery fleet; sellers ship through Serbia's established courier services, and the parcel is tracked under that courier's number. The national operator Pošta Srbije handles a large share through its Post Express service, the most widely available option because it reaches every settlement with a post office. Private couriers carry the rest: BEX Express, D Express, AKS Express Kurir, City Express, and Daily Express all serve Kupindo sellers with next-working-day delivery across most of the country.

Because each seller picks the carrier, two orders from the same buyer can arrive through different couriers with different tracking formats. Cash on delivery (pouzeće) is offered by all of these services: the courier collects the item price plus shipping from the buyer at the door and remits it to the seller, which is why pouzeće remains one of the most common payment methods on the platform.

For the rare Kupindo parcel sent abroad, the journey usually starts on Pošta Srbije for the international leg and is completed by the destination country's national post, while regional operators such as Meest Express handle parcels moving across Eastern Europe and to the Serbian diaspora.

Delivery Times and Shipping Options

Domestic Kupindo deliveries inside Serbia typically arrive in 1-3 working days once the seller dispatches, with Belgrade and other large cities often served next working day. Delivery speed depends on the courier and on how quickly the seller ships after the sale, which is the variable buyers most often underestimate on a marketplace.

Shipping cost is set by the seller and the chosen courier, and is added to the item price. With cash on delivery the buyer also pays a small remittance fee that the courier charges for returning the money to the seller. Some sellers offer free or flat-rate shipping on higher-value items, while collectible and low-value listings are commonly sent as ordinary or registered mail through Pošta Srbije to keep postage low.

Returns, Refunds, and Cancellations

A Kupindo return starts with a complaint (reklamacija) raised directly with the seller through Kupindo or Limundo messages, where the buyer can request a refund, a replacement, or a repair. If an item does not match its description, the buyer and seller agree on returning the goods, and the refund is paid back to the buyer; where money was paid by card into a Limundo account, it must by law be returned to that card.

Limundo Cash is the platform's safest payment route: when an item is returned to the seller for any reason, LimundoGrad covers the postage both ways, which removes the usual return-shipping dispute. For that protection to apply, the buyer should keep the transaction inside the platform and pay through Limundo Cash rather than settling privately.

Tracking shows delivered but the parcel was not received. Check with household members and neighbours, confirm the courier did not leave it at a nearby pickup point, then contact the seller through Kupindo messages with the tracking number. If it cannot be located, raise a complaint so the case is recorded inside the platform.

Parcel returned to sender or undeliverable. A parcel goes back when delivery fails repeatedly, the address is wrong, or a cash-on-delivery buyer refuses it. In that case the buyer arranges a reshipment or a refund with the seller; with Limundo Cash the return postage is covered, so a reshipment carries no extra postal cost.

International Shipping and Customs

Kupindo is built primarily for the Serbian market, so most transactions are domestic, but sellers can ship to buyers abroad, often within the region or to the Serbian diaspora. Cross-border parcels generally leave Serbia through Pošta Srbije and are handed to the destination country's postal operator for final delivery, which is where a new domestic tracking number can appear.

Serbia is not in the European Union, so a parcel sent from Serbia into the EU is an import and may attract VAT and, above the relevant threshold, customs duty in the destination country, with the recipient usually responsible for those charges. Clearance can add several days to the journey and tracking often goes quiet while the parcel sits at the destination customs office. For collectibles, books, and similar low-value goods that make up much of Kupindo's catalogue, charges are frequently small or below threshold, but buyers should still expect possible duties when ordering across a border.

What Is Kupindo

Kupindo is a fixed-price online marketplace based in Belgrade and operated by Limundo d.o.o., founded in 2010 (Tracxn, 2026). It is the "buy now" counterpart to its sister auction site Limundo, and the two share the same accounts, messaging, and Limundo Cash payment system under the LimundoGrad umbrella. Listings span apparel, electronics, books, collectibles, home goods, and vehicles, sold by a large base of independent sellers rather than by Kupindo directly.

By web traffic Kupindo ranks as the second most visited e-commerce site in Serbia, behind AliExpress and ahead of its own sister site Limundo (Semrush, 2026). The platform reports a base in the hundreds of thousands of registered users and well over a million active listings, figures that are self-reported by the operator. Because it is a marketplace, Kupindo's role in delivery is to connect buyer and seller and to safeguard the payment; the physical shipping and tracking are handled by the Serbian couriers described above.

FAQ

How do I track a Kupindo order?

Find the courier tracking number on your Kupindo transaction page under Moje kupovine (My purchases) or in the seller's message, then paste it into the tracker on this page. The number is added by the seller once the parcel is handed to a courier such as Pošta Srbije Post Express, BEX, D Express, or AKS, and only that courier number returns live delivery scans.

Where do I find my Kupindo tracking number?

The tracking number appears on the Kupindo transaction page (Moje kupovine), in the Limundo/Kupindo message thread for that purchase, and in the shipping confirmation the seller sends at dispatch. The Kupindo transaction number is not the same as the courier tracking number and cannot be tracked on a courier site.

What is the difference between a Kupindo order number and a tracking number?

The Kupindo order, or transaction, number is an all-numeric reference generated at purchase that identifies the deal inside the platform. The tracking number is assigned by the courier only when the seller ships the item, for example a Post Express number such as PE123456789RS, and it is the only code that shows live scans. The transaction number on its own cannot be tracked.

Why is my Kupindo tracking not updating?

Tracking usually stays blank until the parcel is collected and scanned at the first depot, normally the same or next working day after the seller marks it sent. If nothing appears after 2-3 working days, the seller may not have dispatched yet, or the number entered may be the transaction number rather than the courier number. Message the seller through Kupindo to confirm dispatch and the correct number.

Which couriers deliver Kupindo orders?

Kupindo sellers ship through Serbia's courier services, mainly Pošta Srbije Post Express, plus private couriers BEX Express, D Express, AKS Express Kurir, City Express, and Daily Express. Because the seller chooses the carrier after the sale, different orders can arrive through different couriers with different tracking formats.

How long does Kupindo delivery take?

Domestic deliveries inside Serbia typically arrive in 1-3 working days after the seller dispatches, with Belgrade and other large cities often served next working day. The biggest variable is how quickly the seller ships after the purchase, since the courier clock only starts at handover.

What does cash on delivery (pouzeće) mean on Kupindo?

With cash on delivery (pouzeće), the seller ships the item and the buyer pays the courier the item price plus shipping at the door, along with a small remittance fee the courier charges to return the money to the seller. It is one of the most common payment methods on Kupindo because the buyer pays only when the parcel arrives.

What is Limundo Cash and how does it protect buyers?

Limundo Cash is the shared payment system for Kupindo and its sister site Limundo. When an item is returned to the seller for any reason, LimundoGrad covers the postage both ways, which removes the usual return-shipping dispute. Keeping the transaction inside the platform and paying with Limundo Cash is the safest route for buyers.

How do I return an item bought on Kupindo?

Start a complaint (reklamacija) with the seller through Kupindo or Limundo messages and request a refund, replacement, or repair. If the item does not match its description, the buyer and seller agree on returning the goods and the refund is paid back; where payment was made by card into a Limundo account, the law requires it to be refunded to that card.

My Kupindo tracking says delivered but I did not receive the parcel. What should I do?

Check with household members and neighbours, and confirm the courier did not leave the parcel at a nearby pickup point. If it still cannot be found, contact the seller through Kupindo messages with the tracking number and raise a complaint so the case is recorded inside the platform.

Can I track a Kupindo order with the transaction number?

No. The all-numeric Kupindo transaction number works only inside the platform to reference the purchase and messages. To see delivery scans you need the courier tracking number, which the seller adds after handing the parcel to a carrier.

Does Kupindo ship internationally?

Kupindo is built mainly for the Serbian market, but sellers can ship abroad, often within the region or to the Serbian diaspora. International parcels generally leave Serbia through Pošta Srbije and are completed by the destination country's postal operator, where a new local tracking number can appear.

Will I pay customs on a Kupindo parcel sent from Serbia?

Serbia is not in the European Union, so a parcel sent from Serbia into the EU is treated as an import and may attract VAT and, above the relevant threshold, customs duty in the destination country, usually paid by the recipient. Clearance can add several days and tracking often goes quiet while the parcel is held at customs.

What is Kupindo and how is it different from Limundo?

Kupindo is the fixed-price ("buy now") online marketplace operated from Belgrade by Limundo d.o.o., while Limundo is its sister auction site; both run on the same accounts, messaging, and Limundo Cash system. Kupindo is the second most visited e-commerce site in Serbia after AliExpress (Semrush, 2026), with items sold by independent sellers rather than by Kupindo directly.