Myntra Tracking
Myntra tracking follows a Myntra fashion or lifestyle order from the seller's warehouse, through courier transit, to the doorstep across India, using either the Myntra order ID or the courier AWB (Air Waybill) number. Myntra, founded in 2007 and owned by Flipkart since 2014, dispatches orders through several carriers including its group logistics arm Ekart, so a single order page can show different couriers for different parcels. To follow a shipment, paste the Myntra order ID or the courier tracking number into the tracker on this page for the latest scan, the current status, and the expected delivery window.
How to Track a Myntra Order
A Myntra order can be tracked in three distinct ways, each reading from a different system. The most complete view comes from the courier's own network, because that is where the live scans are recorded.
- Universal tracker on this page. Enter the Myntra order ID or the courier AWB number into the tracker above to pull scans from Ekart, Delhivery, XpressBees, India Post, and the other carriers Myntra uses, in one place.
- Myntra account or app. Open Orders in the Myntra app or website, select the order, and view its status. The page names the assigned courier and shows the AWB number once the parcel is dispatched.
- Courier's own website. Once the courier and AWB are known, the same number can be entered on the carrier's site (for example the Ekart or Delhivery portal) for the carrier's native scan history.
Myntra Order Number and Tracking Number
A Myntra order ID identifies the purchase in Myntra's system, while the courier tracking number (AWB) identifies the physical parcel and is the only code that returns live transit scans. The two are different and serve different purposes.
The Myntra order ID is a long numeric string shown on the confirmation email and the order page, for example 1180000123456789. It is used for account, return, and customer-care lookups, but on its own it cannot be tracked on a courier network. The courier AWB is assigned when the seller hands the parcel to the carrier. An Ekart AWB typically looks like FMPC0123456789 or FDTM228765554398 (four uppercase letters followed by 10 to 14 digits), while a Delhivery AWB is an 18-digit numeric code such as 1491100123456789. Because Myntra can route one order through more than one carrier, or relabel a parcel at a regional handoff, a buyer can hold more than one tracking number for a single order.
Where to Find a Myntra Tracking Number
The courier AWB appears only after the order is dispatched, not at the moment of purchase. It is published in several places once the parcel ships:
- The order confirmation and dispatch notifications sent by email and SMS.
- The order's detail page under Orders in the Myntra app or website, which also names the assigned courier.
- The Myntra mobile app push notification when the courier picks up the parcel.
- The carrier's own shipment message, where the courier sends a separate SMS or email.
The Myntra order ID is not a courier tracking number. Entering the order ID on a carrier site returns no result, so the AWB is needed for live scans.
Myntra Tracking Number Format
The codes a Myntra buyer sees fall into a few patterns: the Myntra order ID and the AWB formats of the couriers that carry its parcels. The table lists the patterns confirmed across Myntra's main carriers.
| Format / Pattern | Example | What It Indicates / Where You See It |
|---|---|---|
| Myntra order ID (16-digit numeric) | 1180000123456789 | Identifies the purchase in Myntra's system; used for returns and support, not for courier tracking |
| Ekart AWB (4 letters + 10-14 digits) | FMPC0123456789 | Ekart / Flipkart-network consignment; prefixes such as FMPC, FMPP, and FDTM identify the Flipkart logistics network |
| Delhivery AWB (18-digit numeric) | 1491100123456789 | Parcel routed through Delhivery; track on delhivery.com |
| XpressBees AWB (13-14 digit numeric) | 1390012345678 | Parcel routed through XpressBees |
| India Post / Speed Post (13-char UPU S10) | EM123456789IN | Two letters, nine digits, ending IN; used when an order ships via India Post Speed Post to a remote pincode |
Only the AWB returns live scans. Because a cross-region order can be relabeled at a regional hub, a buyer may have more than one valid number for the same parcel.
Myntra Order Status Guide
Myntra order statuses move through a predictable lifecycle from order placement to delivery, mirrored between the Myntra app and the assigned courier's network. The table explains what each common status means.
| Status | What It Means |
|---|---|
| Order Placed | The order is confirmed and payment is authorized; the seller has not yet packed it. |
| Order Confirmed / Processing | The seller is preparing and packing the item; no courier AWB is assigned yet. |
| Shipped / Dispatched | The parcel has been handed to the courier and an AWB is now available. The first scan usually appears 6 to 24 hours later. |
| In Transit | The parcel is moving between the origin facility and the destination city through the courier network. |
| Reached Nearest Hub / Out for Delivery | The parcel has arrived at the local delivery center and is loaded onto a delivery vehicle for the day. |
| Delivery Attempted | A delivery was tried but not completed (no one available, address issue, or COD amount not ready). The courier reattempts, usually the next working day. |
| Delivered | The parcel has been handed over at the address. For Try and Buy orders, payment is collected only for items kept. |
| Return Requested / Pickup Scheduled | A return has been raised and a reverse pickup is scheduled from the doorstep. |
| Return Picked Up | The courier has collected the returned item; the quality check and refund follow. |
| Refund Initiated / Refunded | The refund has been processed back to the original payment method or Myntra credit. |
Why Myntra Order Tracking Is Not Updating or Not Working
When Myntra tracking shows no movement, the cause is usually a normal gap in the scan timeline rather than a lost parcel. The common reasons, with realistic wait times, are below.
Awaiting the first scan. After an order is marked Shipped, the AWB is live but the first courier scan typically appears 6 to 24 hours later, once the parcel reaches the first sorting facility. A status that reads Shipped with no scans is normal within this window.
In transit between hubs. On longer domestic routes, tracking can stay on the same status for 1 to 3 days while the parcel moves between regional hubs without an intermediate scan. Updates resume when it reaches the destination city.
Wrong number or using the order ID. Entering the Myntra order ID instead of the courier AWB returns nothing on a carrier network, because the order ID is not a tracking number. Confirm the AWB on the order detail page before tracking.
Reattempt after a failed delivery. A Delivery Attempted status pauses progress until the next try, usually the following working day. Keeping the phone reachable and the COD amount ready avoids repeat failures.
Genuinely delayed. If a parcel shows no scan for more than 3 to 4 days, or an out-for-delivery status repeats without a delivery, contact Myntra support first through the app, and the courier second. Raise the issue before the return or refund window on the order closes.
Which Couriers Deliver Myntra Orders?
Myntra delivers through several carriers, assigned by seller, product type, and destination pincode, with its group logistics arm handling a large share. The named partners include Ekart, Delhivery, XpressBees, Ecom Express, Blue Dart, DTDC, and India Post.
Ekart, Flipkart's in-house logistics network, carries a significant portion of Myntra orders, and its scans sync back into the Myntra app automatically. Ekart operates one of India's widest e-commerce delivery footprints, with same-day delivery in a set of major cities and next-day delivery across many more, and its AWBs carry the Flipkart-network prefixes FMPC, FMPP, and FDTM.
For wider urban and semi-urban coverage Myntra also uses Delhivery, one of India's largest independent logistics companies, whose 18-digit AWBs are tracked on delhivery.com. XpressBees and Ecom Express handle further volume across tier-1 and tier-2 cities, while Blue Dart (the DHL Group company in India) and DTDC carry premium and selected lanes. For deliveries to remote pincodes that private couriers do not serve, Myntra falls back on India Post Speed Post, which reaches more locations than any private network through more than 165,000 post offices.
Because the courier is chosen per parcel, the same Myntra account can show Ekart on one order and Delhivery on the next, much as a buyer sees several carriers across orders on Amazon. The assigned courier and its AWB are always shown on the order detail page once the parcel ships, so checking there first is the reliable way to know which network to track on.
How Myntra Tracking Works After Dispatch
A Myntra parcel passes through a fixed sequence of facilities between the seller and the doorstep, and each handoff generates a tracking scan. Understanding the chain explains why some statuses repeat and why updates cluster around hub arrivals.
After the seller packs the item, the courier collects it and records the first pickup scan, which is when the AWB goes live. The parcel then moves to an origin sorting hub, where it is consolidated with others bound for the same region. From there it travels by road or air to a destination-city hub, often the longest leg with the fewest scans. At the destination hub it is sorted to the local delivery center nearest the buyer's pincode, marked Reached Nearest Hub, and finally loaded for the day as Out for Delivery. Tracking tends to go quiet on the inter-hub leg and then update rapidly once the parcel reaches the destination city, so a long silent stretch followed by several quick scans is normal rather than a sign of a problem.
Delivery Times and Shipping Options
Standard Myntra delivery to most serviceable metro and tier-1 pincodes takes about 3 to 7 business days from dispatch, with longer windows for remote areas served by India Post. Delivery time depends on the seller's location, the destination pincode, and the assigned courier.
| Destination type | Typical delivery window | Notes |
|---|---|---|
| Metro and tier-1 cities | 2 to 5 business days | Served mainly by Ekart, Delhivery, and XpressBees; M-Express where eligible |
| Tier-2 and tier-3 towns | 4 to 7 business days | Mixed private-courier and regional coverage |
| Remote and rural pincodes | 7 to 10 business days | Often completed by India Post Speed Post |
| M-Express eligible items | 24 to 48 hours | Order by 7 PM for next-business-day delivery target |
Myntra's express tier, M-Express, commits to delivery within 24 to 48 hours for eligible items and pincodes. Orders placed by 7 PM are targeted for delivery by the end of the next business day. Express availability is shown at checkout and depends on the destination being within an M-Express serviceable area.
Serviceability can be checked before ordering by entering a pincode on the product or checkout page, which returns the estimated delivery date and whether cash on delivery and Try and Buy are available for that location.
Try and Buy and Cash on Delivery
Try and Buy lets a shopper try selected items at the doorstep before paying, keeping only what fits and returning the rest to the delivery agent on the spot. Availability depends on the pincode and the items, and is shown at checkout. For Try and Buy orders, the order page may show the full order until the trial is complete, after which payment is collected only for the items kept.
Cash on delivery (COD) is offered on most serviceable pincodes up to an order-value cap. When COD is selected, keeping the exact amount ready speeds up handover and avoids a failed-delivery reattempt. Prepaid orders skip the doorstep payment step, which can make delivery handover faster.
Tracking During Myntra Sale Events
Delivery windows on Myntra typically stretch during its large sale events, when order volumes spike and courier networks run at capacity. Myntra's flagship sale is the End of Reason Sale (EORS), one of the largest fashion sale events in India, alongside the seasonal Big Fashion Festival.
During these events the first tracking scan can take longer than the usual 6 to 24 hours, and in-transit gaps can run a day or two longer than off-peak, because hubs are processing far higher parcel counts. The order detail page remains the reliable source for the current status and AWB throughout, and the estimated delivery date shown at checkout already factors in the expected sale-period load. Allowing the full estimated window before raising a delay query avoids duplicate cases during the busiest periods.
Returns, Refunds, and Cancellations
Myntra allows returns within 30 days of delivery for most items, with a doorstep reverse pickup and a refund issued after the returned item passes a quality check. The returned product must be unused, unwashed, and carry all original tags and packaging.
"Myntra provides a hassle free returns experience, with a wide 30 day return window and a doorstep refund post successful pickup." (Myntra, Returns, 2026.)
Certain items are non-returnable, including innerwear, lingerie sets, swimwear, socks, and some jewelry; these are marked on the product page. Once a return is collected, the refund usually reaches the original payment method or Myntra credit within 7 to 10 working days, depending on the bank's processing time.
Exchanges are handled separately from returns. An exchange can be raised for a different size, color, or item, subject to stock availability and the address being serviceable, and the replacement is shipped after the original is picked up. Items being exchanged must be undamaged, in their original packaging, and with all tags attached, the same condition required for a return.
Tracking shows delivered but the parcel was not received. First check around the entrance and with household members or neighbours, and confirm the delivery address on the order. If the parcel is still missing, report it to Myntra support through the app within the return window so the case can be investigated against the courier's delivery scan and proof of delivery.
Parcel returned to sender or undeliverable. An order can be sent back when the address is unreachable, delivery is repeatedly attempted without success, or a COD amount is not paid. When that happens the order is cancelled and refunded automatically for prepaid orders; a fresh order is needed to receive the item again.
Orders can be cancelled from the app before they are shipped; once dispatched, the return process replaces cancellation. Prepaid cancellations are refunded to the original payment method.
Does Myntra Ship Internationally?
Myntra operates as a domestic Indian marketplace and delivers to addresses within India, across thousands of serviceable pincodes covering metros, tier-1 and tier-2 cities, and many rural areas via India Post. It does not offer standard international shipping to overseas addresses, so cross-border customs and import duties do not apply to a typical Myntra order. Buyers outside India generally use a third-party package-forwarding address inside India, in which case the Myntra leg is tracked domestically and the onward international leg is handled separately by the forwarder.
What Is Myntra?
Myntra is an Indian fashion and lifestyle e-commerce marketplace headquartered in Bengaluru, founded in 2007 and owned by Flipkart since 2014. It began as a business-to-business platform selling personalized gift items and pivoted to fashion and lifestyle retail in 2011.
Myntra was established by Mukesh Bansal along with Ashutosh Lawania and Vineet Saxena. In May 2014 it was acquired by Flipkart in a deal widely reported at roughly US$300 million, and it has continued to operate as a standalone fashion brand under Flipkart ownership.
The platform hosts a mix of third-party sellers and brand stores across apparel, footwear, accessories, beauty, and home, which is why orders ship from different locations and through different couriers. Myntra also runs a loyalty program, Myntra Insider, and its catalog spans thousands of Indian and international brands. Because fulfilment is spread across many sellers and several courier networks, tracking centers on the courier AWB rather than a single Myntra-run delivery network, and the order detail page is the one place that always reconciles the order with its current courier and status.
FAQ
How do I track my Myntra order?
Open the Myntra app or website, go to Orders, and select the order to see its status and assigned courier. Once the order is dispatched, an AWB (courier tracking number) is shown. Paste that AWB, or the Myntra order ID, into the tracker on this page to see live scans from Ekart, Delhivery, XpressBees, India Post, and Myntra's other carriers in one place.
Where do I find my Myntra tracking number?
The courier AWB appears after your order ships, not when you place it. You will find it in the dispatch email and SMS, on the order detail page under Orders in the Myntra app, in the app push notification when the courier collects the parcel, and in the carrier's own shipment message. The Myntra order ID shown at purchase is not a tracking number.
What is the difference between a Myntra order number and a tracking number?
The Myntra order ID (for example 1180000123456789) identifies your purchase in Myntra's system and is used for returns and support. The courier AWB (for example an Ekart number like FMPC0123456789) identifies the physical parcel and is the only code that returns live transit scans. The order ID on its own cannot be tracked on a courier network.
Why is my Myntra order tracking not updating?
Most often it is a normal gap in the scan timeline. After a Shipped status, the first courier scan usually appears 6 to 24 hours later. On longer routes tracking can sit on one status for 1 to 3 days between hubs. Also confirm you are using the courier AWB and not the order ID. If there is no scan for more than 3 to 4 days, contact Myntra support through the app.
Which courier will deliver my Myntra order?
Myntra assigns a courier based on the seller, the product, and your pincode. Common partners are Ekart (Flipkart's logistics arm), Delhivery, XpressBees, Ecom Express, Blue Dart, DTDC, and India Post for remote areas. The assigned courier is named on the order detail page once your parcel is dispatched, so one account can show different couriers across orders.
How long does Myntra delivery take?
Standard delivery to most serviceable metro and tier-1 pincodes takes about 3 to 7 business days from dispatch, with longer windows for remote areas served by India Post. Myntra's M-Express tier targets delivery within 24 to 48 hours for eligible items and pincodes when the order is placed by 7 PM. Enter your pincode on the product page to see the estimated delivery date.
What does an Ekart tracking number look like?
An Ekart AWB is four uppercase letters followed by 10 to 14 digits, for example FMPC0123456789 or FDTM228765554398. Prefixes such as FMPC, FMPP, and FDTM identify consignments in the Flipkart logistics network. You can track an Ekart number on the tracker on this page or on the Ekart portal.
How do I return a Myntra order and track the return?
Raise a return from the Orders section in the app within 30 days of delivery and choose a doorstep pickup or self-ship. The order status then shows Return Requested, Pickup Scheduled, and Return Picked Up as the reverse shipment moves. The item must be unused, unwashed, and carry all original tags and packaging to pass the quality check.
How long does a Myntra refund take?
After a returned item is picked up and passes the quality check, the refund usually reaches the original payment method or Myntra credit within 7 to 10 working days, depending on your bank's processing time. Prepaid order cancellations made before dispatch are also refunded to the original payment method.
My Myntra order says delivered but I did not receive it. What should I do?
First check around your entrance and with household members or neighbours, and confirm the delivery address on the order. If the parcel is still missing, report it to Myntra support through the app within the return window. Myntra can investigate the case against the courier's delivery scan and proof of delivery.
What is Myntra Try and Buy?
Try and Buy lets you try selected items at the doorstep before paying, keeping only what fits and handing the rest back to the delivery agent. Availability depends on the pincode and the items and is shown at checkout. Payment is collected only for the items you keep.
Can I cancel a Myntra order after placing it?
Yes, you can cancel an order from the app before it is shipped. Once the parcel is dispatched, cancellation is no longer available and the return process replaces it after delivery. Prepaid cancellations are refunded to the original payment method.
Does Myntra ship internationally?
Myntra is a domestic Indian marketplace and delivers to addresses within India only, so it does not offer standard international shipping. Buyers outside India typically use a package-forwarding address inside India; the Myntra leg is then tracked domestically and the onward international leg is handled by the forwarder.
Why does my Myntra order show two different tracking numbers?
Myntra can route one order through more than one carrier, or a parcel may be relabeled at a regional hub, so you can hold more than one valid number for the same shipment. Use the number shown as current on the order detail page, and enter it in the tracker on this page for the latest scans.
Is cash on delivery available on Myntra?
Cash on delivery is offered on most serviceable pincodes up to an order-value cap, and availability is shown at checkout after you enter your pincode. Keeping the exact amount ready at delivery speeds up handover and avoids a failed-delivery reattempt.