David Wang
-
Updated on June 26, 2026

Why is my DB Schenker shipment stuck in customs?

A shipment held at "customs clearance in progress" is waiting on the destination customs authority, not on DB Schenker. The most common cause is unpaid import duty or tax, so check whether charges are owed by the consignee or importer of record. Missing or incomplete commercial documents can also delay clearance.